Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

Ruiz Milán Hotel

2.5 star property
Waterfront hotel with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for Ruiz Milán Hotel

1 bedroom, iron/ironing board, free WiFi, alarm clocks
Lobby
Lobby sitting area
Indoor pool, sun loungers
Exterior
Experience the vibrant spirit of Veracruz at Ruiz Milán Hotel, where an indoor pool and sun loungers await. Discover a playground for kids and an arcade/game room for adults, while staying connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, iron/ironing board, free WiFi, alarm clocks

Standard Double Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Desk
  • 65 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Partial Sea View

Double Room, 2 Double Beds, Partial Sea View | 1 bedroom, iron/ironing board, free WiFi, alarm clocks

Double Room, 2 Double Beds, Partial Sea View

Highlights

Air conditioning
LCD TV
Separate bedroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 86 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, alarm clocks

Executive Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 75 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, iron/ironing board, free WiFi, alarm clocks

Double Room Standard

  • 226 sq ft
  • Sleeps 4

View all photos for Quadruple Room Standard

1 bedroom, iron/ironing board, free WiFi, alarm clocks

Quadruple Room Standard

  • 269 sq ft
  • Sleeps 4

View all photos for Double Room Executive

1 bedroom, iron/ironing board, free WiFi, alarm clocks

Double Room Executive

  • 247 sq ft
  • Sleeps 4
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located on the waterfront, Ruiz Milán Hotel is in Malecon, a neighborhood in Veracruz. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, check out Veracruz Harbour. Don't miss out on a visit to Veracruz Aquarium.
Visit our Veracruz travel guideOpens in a new window
Map
Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour - 2 min walk - 0.2 km
  • Zócalo - 2 min walk - 0.2 km
  • Malecón de Veracruz - 2 min walk - 0.2 km
  • Veracruz Cathedral - 3 min walk - 0.3 km
  • Veracruz Aquarium - 2 min drive - 2.3 km

Getting around

  • Veracruz Central Station - 9 min walk
  • General Heriberto Jara Intl. Airport (VER) - 29 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬1 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬3 min walk
  • ‪Mariscos Tano - ‬1 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬2 min walk
  • ‪Tacos Pibil David - ‬6 min walk

About this property

Ruiz Milán Hotel

Hotel near Malecón de Veracruz
Located close to Zócalo and Veracruz Cathedral, Ruiz Milán Hotel provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Airport drop-off service (surcharge), a porter/bellhop, and tour/ticket assistance
  • Smoke-free premises, wedding services, and a front-desk safe
  • A 24-hour front desk, an elevator, and table tennis
Room features
All 98 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
Other amenities include:
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 85 per night)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited onsite parking

Things to do

  • Indoor pool
  • Table tennis

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (up to 11 years old)
  • Nearby parking fee: MXN 85.00 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Ruiz
Hotel Ruiz Milan
Ruiz Milan
Ruiz Milan Hotel
Ruiz Milan Hotel Veracruz
Ruiz Milan Veracruz
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel
Ruiz Milán Veracruz
Ruiz Milán
Ruiz Milán Hotel Hotel
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel Hotel Veracruz

Frequently asked questions

Does Ruiz Milán Hotel have a pool?

Yes, this property has an indoor pool.

Is Ruiz Milán Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ruiz Milán Hotel?

Limited spots are available.

What time is check-in at Ruiz Milán Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Ruiz Milán Hotel?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does Ruiz Milán Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 300 per vehicle applies.

Where is Ruiz Milán Hotel located?

Located in Malecon, this hotel is steps from Malecón de Veracruz and Veracruz Harbour. Zócalo and Veracruz Cathedral are also within 5 minutes. Veracruz Central Station is 9 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Ruiz Milán Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 113 out of 480 reviews
Rating 8 - Good. 161 out of 480 reviews
Rating 6 - Okay. 95 out of 480 reviews
Rating 4 - Poor. 62 out of 480 reviews
Rating 2 - Terrible. 49 out of 480 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2025

2/10 Terrible

christian jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025

8/10 Good

Ciro

Liked: Cleanliness, staff & service
Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends
Stayed 3 nights in Mar 2023

4/10 Poor

Ana Francisca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room!
Stayed 4 nights in Dec 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!
Stayed 1 night in Jan 2023

10/10 Excellent

Celedonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
Stayed 1 night in Dec 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
Stayed 6 nights in May 2023

2/10 Terrible

Vatcharapan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
Stayed 4 nights in Dec 2023

6/10 Okay

Beatriz

Liked: Staff & service, amenities, property conditions & facilities
En general me pareció buen lugar sólo lo ocupaba para descansar, de las cosas que no me gustaron es la ropa de cama y de baño están muy desgastadas y curtidas y que sus pantallas no son smart o compatible para smart. El lugar es tranquilo y amé su café por las mañanas.
Stayed 3 nights in Aug 2025

10/10 Excellent

Silvina

Liked: Amenities
Bueno
Stayed 1 night in Aug 2025

2/10 Terrible

Cuauthli Enrique

Disliked: Cleanliness, amenities, property conditions & facilities
Muy muy mala, es un hotel sucio, hay grietas en las paredes, compramos un par de toallas porque las del hotel están espantosas, huele un poco extraño, no se dejen llevar por las fotos que exhiben en su publicación, no tiene nada que ver con la realidad, no nos hicieron el aseo en una ocasión, el personal es amable en general, pero la propiedad es para no volver nunca. No lo recomiendo para nada, por ese precio hay mejores opciones como el hotel oriente (habitación superior) solo que esta vez no encontramos disponibilidad. Le doy una estrella porque no puedo darle menos
Stayed 4 nights in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Las instalaciones estan viejas y descuidadas, y lo peor que me tocó fue que la señora de la limpieza me tocó para hacer el aseo, le grite que me esperara, y me abrió la puerta, alegando que tienen un horario para limpiar las recámaras, cuando no paso más de 2 minutos de que le contesté que me esperara, me hizo sentir muy incómodo pues estaba vistiéndome cuando abrió, que clase de servicio es ese. PESIMO
Stayed 2 nights in Jul 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service
Muy céntrico solo que las instalaciones algo viejitas
Stayed 3 nights in Apr 2025

10/10 Excellent

EDGAR NAVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 5 nights in Jul 2025

8/10 Good

Luis

Liked: Cleanliness
Disliked: Property conditions & facilities
Esta muy vieja no remodelada ,las sábanas muy viejas los controles no sirven y muchas cosas mas
Stayed 7 nights in Jun 2025

4/10 Poor

Thalia Andrea

Disliked: Cleanliness
El lugar parece muy bien y descuidado
Stayed 1 night in Jul 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
Buen alojamiento
Stayed 1 night in Jun 2025

2/10 Terrible

gerardo

Disliked: Cleanliness, amenities, property conditions & facilities
Está apestosa horrible ese hotel
Stayed 2 nights in Jun 2025

8/10 Good

AGUSTIN

Stayed 2 nights in Jun 2025

6/10 Okay

Oscar

Liked: Amenities
Disliked: Property conditions & facilities
Hace falta mejorar las instalaciones
Stayed 3 nights in Jun 2025

2/10 Terrible

Edgar Ivan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

LUIS XAVIER

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in May 2025

2/10 Terrible

BRENDA NOEMI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las sábanas y toallas está terribles, muy manchadas y viejas. A pesar de que pedirnos que las cambiaran, seguían estando pésimas.
Stayed 1 night in May 2025