Ruiz Milán Hotel

Property class: 2.5

Choose dates to view prices

Reviews

7.0 out of 10
Good
Located close to Malecón de Veracruz and Zócalo, Ruiz Milán Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
The current price is NT$1,351
NT$1,594 total
includes taxes & fees
Oct 25 - Oct 26

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Room options

View all photos for Quadruple Room Standard

Room

Quadruple Room Standard

  • 269 sq ft
  • Sleeps 4

View all photos for Executive Room

A hotel room with a bed, bedside table, and a wall-mounted picture frame.

Executive Room

  • 75 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Partial Sea View

A room with a large window overlooking a balcony with a metal railing.

Double Room, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

A hotel room with two single beds, each with a headboard and a nightstand. There are wall-mounted sconces providing light.

Standard Double Room

7.6 out of 10
Good
(11 reviews)
  • 65 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 2 Double Beds

A hotel room with two beds, a door, and two framed pictures on the wall.

Economy Double Room, 2 Double Beds

  • 65 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

Room

Double Room Executive

  • 247 sq ft
  • Sleeps 4

View all photos for Double Room Standard

Room

Double Room Standard

  • 226 sq ft
  • Sleeps 4
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About the neighborhood

Located on the waterfront, Ruiz Milán Hotel is in Malecon, a neighborhood in Veracruz. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, check out Veracruz Harbour. Malecón de Veracruz and Veracruz Cathedral are two other places to visit that come recommended. Visit our Veracruz travel guide
Map
Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700

What's nearby

  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    2 min walk - 0.2 km
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    2 min walk - 0.2 km
  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    2 min walk - 0.2 km
  • A maritime exhibit with a model ship labeled 'C-07' in a museum.
    Naval Historical Museum
    3 min walk - 0.3 km
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    3 min walk - 0.3 km

Getting around

  • Veracruz Central Station
    9 min walk
  • General Heriberto Jara Intl. Airport (VER)
    29 min drive

Restaurants

  • Gran Café de la Parroquia
    1 min walk
  • Restaurant Bar Regis
    4 min walk
  • Bar Titos
    3 min walk
  • Plaza gastronómica el refugios del pescador
    2 min walk
  • Italian Coffee Mario Molina
    2 min walk

About this property

Ruiz Milán Hotel

  • Hotel near Malecón de Veracruz
  • Located close to Zócalo and Veracruz Cathedral, Ruiz Milán Hotel provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with sun loungers
    • Airport drop-off service (surcharge), wedding services, and smoke-free premises
    • A porter/bellhop, a front-desk safe, and table tennis
    • A banquet hall, tour/ticket assistance, and a 24-hour front desk
  • Room features
  • All 98 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
  • Other amenities include:
  • Daily housekeeping and phones

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 1,005 reviews
The price is NT$1,328
NT$1,567 total
includes taxes & fees
Sep 30 - Oct 1
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 100 per night)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited onsite parking

Things to do

  • Indoor pool
  • Table tennis

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (up to 11 years old)
  • Nearby parking fee: MXN 100 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Ruiz Milán Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ruiz Milán Hotel?

As of 2026/9/29, prices found for a 1-night stay for 2 adults at Ruiz Milán Hotel on 2026/10/25 start from NT$1,351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ruiz Milán Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Ruiz Milán Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ruiz Milán Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ruiz Milán Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 300 per vehicle applies.

Where is Ruiz Milán Hotel located?

Located in Malecon, this hotel is steps from Malecón de Veracruz and Veracruz Harbour. Zócalo and Veracruz Cathedral are also within 5 minutes. Veracruz Central Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ruiz Milán Hotel Reviews

7.0

Good

7.2

Cleanliness

8.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 141 out of 570 reviews
Rating 8 - Good. 178 out of 570 reviews
Rating 6 - Okay. 115 out of 570 reviews
Rating 4 - Poor. 78 out of 570 reviews
Rating 2 - Terrible. 58 out of 570 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room for the price is ok. Staff is nice. Hotel near to turísticos attractions.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice; the rooms were clean. The hotel is located right in front of the Malecon of Veracruz, with a very nice view. Restaurants and everything else are close to it.
Stayed 14 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 location, steps away from the popular La Parroquia cafeteria. Across from the waterfront and Malcon de Veracruz. Staff was very friendly and helpful. Hotel does not have a restaurant, but with many restaurants and food options within walking distance. Tour bus stops across the street. Pricing is very affordable as compared to other hotels in the area. Would definitely book another stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
No parking no tv no iron old towels
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Staff was not very helpful. For the hotel status and maintenance needs major upgrades. There's no AC in the lobby, and our room single unit stopped cooling during the night.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was regular
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service

The Port

Old Hotel, nice location close to everything
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Very disappointed, lack of amenities, mold and terrible bed.
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
Stayed 6 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Céntrico
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para estar de paso y una buena estancia
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Habitación limpia en general solo q algunas sábanas estaban manchadas,hace falta cambió de toallas ya están viejas,
Stayed 1 night in Aug 2026