Hotel Papagayo

Property class: 2.5

Choose dates to view prices

Located close to Zócalo, Hotel Papagayo has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

A shower with a window, a towel rack, and a small shelf.

Standard Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

A room with two single beds, a large window with red curtains, an air conditioning unit on the wall, and a tiled floor.

Economy Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room

A shower with a window, a towel rack, and a small shelf.

Triple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

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About the neighborhood

Zona Centro, a neighborhood in Veracruz, is home to Hotel Papagayo. Teatro de la Reforma and Naval Historical Museum are cultural highlights, and some of the area's attractions include Veracruz Wax Museum and Centro Cultural Atarazanas. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Veracruz travel guide
Map
Netzahualcoyotl 3185 Esquina Alcocer, Veracruz, VER, 91700

What's nearby

  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    6 min drive - 2.3 km
  • Plaza Acuario with a tiled roof, arched windows, and a sign.
    Veracruz Aquarium
    6 min drive - 2.3 km
  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    7 min drive - 3.0 km
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    7 min drive - 3.0 km
  • Benito Juarez Auditorium
    12 min walk - 1.0 km

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    23 min drive

Restaurants

  • Mamá Gallina
    1 min walk
  • Pizza Hut Diaz Mirón
    5 min walk
  • Las Palmas
    5 min walk
  • Antonjitos Lupita
    5 min walk
  • Los Cocos
    1 min walk

About this property

Hotel Papagayo

  • Hotel near Veracruz Harbour
  • Located close to Zócalo, Hotel Papagayo has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Express check-out, express check-in, and concierge services
    • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Room features
  • All 60 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch TVs with cable channels
    • Daily housekeeping, desks, and phones

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  • Free WiFi
  • Housekeeping
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Frequently asked questions

Is Hotel Papagayo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Papagayo?

Check-in begins at 2 PM.

What time is check-out at Hotel Papagayo?

Check-out is at 1 PM.

Where is Hotel Papagayo located?

Located in Zona Centro, this hotel is 0.3 mi (0.5 km) from Parque Recreativo Cri-Cri and 1.5 mi (2.4 km) from Veracruz Harbour. UNIMEX Mexican University Veracruz and Benito Juarez Auditorium are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Papagayo Reviews

6.4

6.6

Cleanliness

6.4

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 148 reviews
Rating 8 - Good. 36 out of 148 reviews
Rating 6 - Okay. 31 out of 148 reviews
Rating 4 - Poor. 26 out of 148 reviews
Rating 2 - Terrible. 24 out of 148 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para familias
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedaje
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Habitación limpia , ideal para parejas , económico l
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
realize reservacion con ustedes, al llegar al hotel me dijeron que no trabajaban con expedia y no se hacian responsables de nada tuve que pagar en efectivo, solicito la devolucion de lo que me cobraron
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Sucio, lúgubre, incómodo El precio no lo vale Lo venden como hotel pero solo es un motel de paso
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Es cómodo para estancias cortas. Solo mejoraría el internet que no funciona en las habitaciones
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Muy bien todo gracias
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness
Es cómoda para la noche de paso
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Esta cerca de el centro está limpio y barato las habitaciones están más o menos no tienen donde poner la ropa nada más un par de ganchos
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy económico y buen servicio
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Amenities
Terrible no me respetaron mi reservacion
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bien
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesismo servicio, llegue al hotel y resulta que no tenían ninguna reserva a mi nombre, por lo cual la encargada de recepcion me dijo no tenemos activado Expedia. Entonces no hay reservaciones, luego la forma en la que me atendio fue grosera, me cobro de más, me hizo un cargo extra por prestarme el control del televisor, me prendió el aire acondicionado y me dijo pues ya si tiene frio se aguanta hay se si se tapa o se mueve de lugar.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Staff & service
Z
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
Solo le falta mejor instalación de luz y TV ...
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La infraestructura está deteriorada y sucia
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No estaba descrito cuando hice la reservación que la habitación era con ventilador, decía AA, pero bueno nos dieron la opción en caja de cambiar a una con AA, el primer día no había toallas, ni jabón, además el AA se apaga de un breaker que no hay problema pero deberían arreglar la instalación eléctrica ya que está inseguro. La atención del personal la verdad muy amable, el inmueble se ubica cerca de todo, hay transporte directo a varios destinos de Veracruz y hay un negocio de hamburguesas muy sabroso afuera de las instalaciones.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia

La recepcionista muy grosera, nos preguntó de qué aplicación veníamos, y dijo que hoteles.com no tenían convenio, así que me reservación no servía, y como el hotel estaba lleno tenía que buscar otro hotel, en plena Semana Santa.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio muy comodo
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno el lugar,y muy amable la señorita de recepcion les resolvio amis padres rapido y sin problema el cambio de habitacion gracias
Stayed 4 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible la actitud de la encargada y recepcionista me cobraron el doble de la cantidad de mi reservación, porque según yo había hecho una reservación en habitacion sencilla y esa solo tenía ventilador y la del clima costaba el doble. No puedo saber si realmente es la encargada la que me atendió, ella dijo que si. Creó un encargado está para resolver el problema.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las instalaciones especialmente en el baño están demasiado viejas
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
HOTEL MUY BIEN UBICADO, CERCA DEL CENRO, ACUARIO, PUERTO, Y ADO. RESPECTO A LA LIMPEZA ES MUY MALA, MUY SUCIO Y CON OLOR A HUMEDAD. EL PERSONAL MUY MAL ENCARADO Y GROSERO.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo muy bien, las personas respetaron mi reservación a pesar de ser un costo más bajo. Y el hotel muy bien para lo que lo ocupe que fue dormiré.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No me respetaron mi reserva y me dejaron sin hospedaje
Stayed 2 nights in Nov 2023