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Hotel Imperial

3.0 star property
Colonial hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Hotel Imperial on Malecon offers laundry facilities and in-room WiFi. The restaurant serves local specialties, and the bar is perfect for evening drinks. The 24-hour front desk helps with nearby attractions, making this Zocalo-adjacent hotel ideal for exploring Veracruz Harbour.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • 176 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Desk
Wardrobe or closet
Daily housekeeping
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Satellite channels
  • 462 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Desk
Wardrobe or closet
Daily housekeeping
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.1 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Carranza Lighthouse - 8 min walk - 0.7 km

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪Bar El Estribo - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪La Fonda De Las Gordas - ‬2 min walk

About this property

Hotel Imperial

Hotel near Veracruz Harbour
Take advantage of laundry facilities, a bar, and a restaurant at Hotel Imperial. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A reception hall, luggage storage, and a water dispenser
  • A 24-hour front desk, a banquet hall, and a front-desk safe
Room features
All guestrooms at Hotel Imperial boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

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Hotel Mar y Tierra Veracruz
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  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
The price is NT$1,936
NT$2,285 total
includes taxes & fees
Dec 22 - Dec 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1794
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

Does Hotel Imperial have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Imperial pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Imperial?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial?

Check-out is at noon.

Where is Hotel Imperial located?

Located in Malecon, this hotel is within a 5-minute walk of Zócalo and Veracruz Harbour. Fototeca and Palacio Municipal are just steps away. Veracruz Central Station is 8 minutes by foot.

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Reviews

Hotel Imperial Reviews

7.4

Good

7.6

Cleanliness

8.2

Location

7.4

Staff & service

8.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 129 out of 368 reviews
Rating 8 - Good. 99 out of 368 reviews
Rating 6 - Okay. 58 out of 368 reviews
Rating 4 - Poor. 33 out of 368 reviews
Rating 2 - Terrible. 49 out of 368 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re nice place will recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness
Lovely staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work there are very polite and kind.
Stayed 4 nights in Jun 2025

10/10 Excellent

CARLOS JOSE

Liked: Cleanliness, amenities
EXCELENTE
Stayed 2 nights in Jun 2025

10/10 Excellent

Josue

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 1 night in Mar 2025

10/10 Excellent

Raul Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Nov 2024

10/10 Excellent

Rey de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023

6/10 Okay

JANETT

Cleaning could be better.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, charming stay

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023

6/10 Okay

Yesenia

Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

4/10 Poor

Dionisio

Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

2/10 Terrible

oralia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024

4/10 Poor

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Habitacion no tan limpia, faltaba mantenimiento, las toallas bastantes viejas y percudidas, estacionamiento reducido, no hay quien ayude a bajar las equopaje ni subir no te prestan los carritos porta equipajes, no tienen personal, no hay agua caliente. Me dijeron que dejara la regadera 15 min abiera se salio toda el agua me dijeron que bajara por un trapeador. Pesimo servicio
Stayed 2 nights in Nov 2025

4/10 Poor

CENOBIA

Disliked: Cleanliness, property conditions & facilities
Faltó limpieza avía cucarachas y el elevador fallaba no nos cambiaron las sábanas ni toallas una sola ves medio que limpiaron pero quedó el cabello en el baño
Stayed 3 nights in Oct 2025

4/10 Poor

Maria Eugenia Guillermina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El hotel estuvo mal en cuestión de mantenimiento, todos los días se descompuso el elevador, el internet estaba terrible porque nunca me pude conectar, no había agua caliente en la regadera, uno de los colchones ya estaba deforme y aunque diario hacian el aseo en la habitación, me encontré un par de cucarachas. El lobby apesta a humedad
Stayed 3 nights in Oct 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, es un hotel antiguo pero en buen estado y limpio.
Stayed 1 night in Sep 2025

4/10 Poor

Elisa

Disliked: Cleanliness, amenities, property conditions & facilities
El aire acondicionado no tenía mucha potencia pero fue suficiente. La cortina del baño, las losetas y el cesto yo donde dejan los jabones estaban sucios y polvosos. El baño tenía moho. De las 2 habitaciones que habíamos reservado, elegimos solamente usar una, porque solo 1 de los cuartos tenía ventana al exterior (hacia un edificio contiguo en ruinas). El Elevador no sirve, cosa que no mencionan en la publicación, y en esta ocasión llevamos adultos mayores con prótesis de rodillas. El ambiente se nota silencioso y algo tétrico. Las empleadas no eran groseras pero tampoco serviciales. Las fotos están bien editadas para parecer clásicas y limpias pero no es así. No lo recomiendo. Pásima experiencia.
Stayed 1 night in Oct 2025

8/10 Good

Armida

Liked: Amenities
Fue una gran experiencia, pero los dos últimos días se descompuso el elevador , somos de la tercera edad y nos tomó más tiempo y energía subir y bajar escaleras por lo demás fueron muy buenas vacaciones.
Stayed 3 nights in Sep 2025

2/10 Terrible

German

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal muy mal la limpieza y el personal y los huéspedes tenemos que sufrir la escasez de su mantenimiento
Stayed 3 nights in Sep 2025

2/10 Terrible

rosember

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca pude averiguar que tan bueno pudo ser ya que desde el primer día que llegue a realizar el check in me pidieron cancelar las reservas del hotel único detalle no tenían energía eléctrica
Stayed 1 night in Sep 2025

2/10 Terrible

Miguel

Disliked: Staff & service, amenities
El check in no fue bueno por error se hizo el cargo en 2 pagos, que despues fue problema porque el otro inconveniente fue que se fue la luz del hotel y cancelé por quedarse sin clima la habitación y decidí por cancelar y reservar en otro hotel, el personal no podia hacer la cancelacion del pago y la respuesta por parte del contador no fue muy amable
Stayed 1 night in Sep 2025