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Grand Hotel Plaza Veracruz

3.0 star property
Travelers can relax by the outdoor pool, unwind in the spa tub, or take a short walk to explore the historic charm of Zocalo square in downtown Veracruz

Choose dates to view prices

Located in the city center, Grand Hotel Plaza Veracruz combines urban convenience with relaxation. Enjoy the outdoor pool, spa tub, fitness center, in-room WiFi, satisfying meals at the restaurant, and knowledgeable assistance from the multilingual staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

Executive Double Suite

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Executive King Suite

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Master King Suite with Jacuzzi

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Executive Cuadruple Suite

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Master Cuadruple Suite with Sofa Bed

Highlights

Air conditioning
LED TV
Sofa bed - twin
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds

Master Cuadruple Suite

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Master Cuadruple Suite with Jacuzzi

Highlights

Air conditioning
LED TV
Sofa bed - twin
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Located in Veracruz, Grand Hotel Plaza Veracruz is in the city center. Teatro de la Reforma and Fototeca are cultural highlights, and some of the area's landmarks include Bastion of Santiago Museum and Monument to the Veracruz Heros. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Veracruz travel guide
Map
Av. Salvador Diaz Miron #776, Col. Centro CP, Veracruz, VER, 91700

What's nearby

  • Veracruz Aquarium featuring interior views and marine life
    Veracruz Aquarium
    17 min walk - 1.4 km
  • Veracruz international commerce port in Mexico
    Malecón de Veracruz
    4 min drive - 1.5 km
  • Veracruz Harbour which includes a square or plaza, a sunset and a bay or harbor
    Veracruz Harbour
    5 min drive - 1.9 km
  • Zocalo or Plaza de Armas, the main square of Veracruz, Mexico
    Zócalo
    7 min drive - 3.0 km
  • Benito Juarez Auditorium
    13 min walk - 1.2 km

Getting around

  • Veracruz Central Station
    8 min drive
  • General Heriberto Jara Intl. Airport (VER)
    21 min drive

Restaurants

  • hojaldras denegri 20 de noviembre
    4 min walk
  • Tacos El Deportivo
    5 min walk
  • Subway
    4 min walk
  • Pizza Hut Diaz Mirón
    2 min walk
  • El Zaguán
    6 min walk

About this property

Grand Hotel Plaza Veracruz

Hotel near Veracruz Aquarium
You can look forward to a gym, conference space, and a hot tub at Grand Hotel Plaza Veracruz. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and valet parking
  • Multilingual staff, meeting rooms, and an elevator
  • A 24-hour front desk and a computer station
Room features
All 84 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 27-cm LED TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-cm LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Veracruz Plaza
Veracruz Plaza Hotel
Grand Plaza Veracruz
Veracruz Plaza
Grand Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel
Grand Hotel Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel Veracruz

Frequently asked questions

Does Grand Hotel Plaza Veracruz have a pool?

Yes, this property has an outdoor pool.

Is Grand Hotel Plaza Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Grand Hotel Plaza Veracruz?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Grand Hotel Plaza Veracruz?

Check-out is at 1 PM.

Where is Grand Hotel Plaza Veracruz located?

Located in the heart of Veracruz, this hotel is within 1 mi (2 km) of UNIMEX Mexican University Veracruz, Veracruz Harbour, and Veracruz Aquarium. Parque Recreativo Cri-Cri and Parque Zamora are also within 15 minutes. Veracruz Central Station is 28 minutes by foot.

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Reviews

Grand Hotel Plaza Veracruz Reviews

7.0

Good

7.6

Cleanliness

7.4

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 61 out of 313 reviews
Rating 8 - Good. 111 out of 313 reviews
Rating 6 - Okay. 81 out of 313 reviews
Rating 4 - Poor. 36 out of 313 reviews
Rating 2 - Terrible. 24 out of 313 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel cómodo, desayuno insuficiente Habitaciones amplias
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo es bueno a excepción de que no hay un area donde puedas tender tu ropa mojada
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Le hace falta mantenimiento a las instalaciones, huele a humedad las habitaciones
Stayed 1 night in Sep 2019

8/10 Good

Mirna, Tabasco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno, exelente limpieza, y buena comida, buen trato.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cafetería cerraba muy temprano, desayuno de cortesía, sencillisimo, las toallas nunca fueron completas y al segundo se llevaron 2, nos dejaron 2
Stayed 2 nights in Aug 2019

10/10 Excellent

gabriel yovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel muy buena ubicación,nada mas le hace falta un poco mas de mantenimiento a la alberca pero esta muy bien
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La publicidad totalmente engañosa las habitaciones no son para nada como se ven en las fotos, la alberca sucia y el cuarto tenia un olor a humedad terrible, pedimos cambio de habitacion por que aparte no servia el clima y el personal no fue nada amable, la jabitacion en la que nos colocaron después tambien olia mal pero estabamos tan cansados que tuvimos que aceptarla, jamas volveria a hospedarme en ese hotel
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Esta bien, el servicio corresponde al precio pagado por habitación. Tiene lo necesario.
Stayed 1 night in Sep 2019

10/10 Excellent

Cass

Liked: Cleanliness, property conditions & facilities, room comfort
Fue buena, nos cambiaron de habitación por remodelación el único inconveniente fue que nuestro último día se fue la luz.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
la alberca esta padre y las habitaciones muy comodas
Stayed 2 nights in Aug 2019

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana en Veracruz

Buena ubicación bastante cerca el ADO, le falta un poco de mantenimiento al edificio en general como que ya es viejo pero está bien, la atención es buena. Si volvería a hospedarme ahí
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación en general no se ve completanente limpia, el baño tiene indicios de humedad que hacen ver sucio. La atención del personal es buena.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Me gustó el cuarto, aunque es pequeño es cómodo, lo que no me gustó definitivamente fue el colchón, está como una roca, y amanecí con lumbalgia por ese colchón tan duro.
Stayed 2 nights in Aug 2019

6/10 Okay

GERARDO JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
LAS HABITACIONES ESTAN UN POCO PEQUEÑAS Y OBSCURAS , EL DESAYUNO CONTINENTAL ESTA MUY LIMITADO Y SU BUFET TAMPOCO ESTA BIEN SURTIDO, ME CAMBIARON DE HABITACION POR QUE EL CLIMA NO FUNCIONABA, Y LA ALBERCA TIENE SUCIEDAD DE PALOMAS.
Stayed 4 nights in Aug 2019

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia en hoteles

Horroroso en todos los sentidos, el aire acondicionado NO funsiona cuando lo reportamos nos dijeron, pues parece abajo de la puerta que aqui si da, la cama dura y cochina de orines, las almohadad iguales, la alberca sucia. Nos dio comezon y tuvimos que ir al doctor, el desayuno que da consiste en 1rebanada de pan tostado y un vasito de jugo o cafe, el Gerente un GROSERO. nos tuvimos que retirar del hotel y No quisieron regresarnos el dinero. Fue un horror.
Stayed 2 nights in Aug 2019

8/10 Good

YADIRA

Liked: Cleanliness, staff & service, room comfort

buen servicio

Al principio nos dieron una habitación muy pequeña, luego nos cambiaron y todo estuvo bien a excepción de la regadera que se inundaba por no tener bien canalizado el desagüe del agua, el personal muy amable y servicial
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect very clean and beautiful excellent service excellent food
Stayed 2 nights in Aug 2019

10/10 Excellent

ALEJANDRO, Oaxaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo obtenido considera El precio obtenido a través de la aplicación es excelente
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

La ubicación. Servicio a cuaetos no es el óptimo, no hay toallas. La alberca necesita limpieza
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo para nada

La alberca súper sucia nunca cambian el agua El servicio de toallas Malí no habían La comida de bufet pésima
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El clima no enfriaba, decia que contaban con servicio a la habitacion y en cuanto llegue me dicen que no cuentan con el, por lo que tuve que pedir comida por otro lado
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No coorespondia las fitos mostrads, incluso no se llama gran hitel, toallas deshilachdas, el hotel tofo mal pintado, no zervia el elevadorr y no era desayuno continental solo pan tostado ycafe, un verdadero robo el costo para sus instalaciones, se ve q expedia nunca se ha asomado yo creo es de 2 estrellas
Stayed 1 night in Aug 2019

10/10 Excellent

Altagracia, Ciudad de México

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta un poco de comunicación, reserve para tres persona y únicamente me proporcionaban toallas (deberían renovarlas), jabón para dos personas, aún cuando comente en recepción.
Stayed 3 nights in Jul 2019

6/10 Okay

Jesus, Tabasco

Liked: Cleanliness, staff & service
No me gustó que te piden las llaves de tu coche ellos te lo estacionan y cuando lo utilizas lo llevan a la entrada, pero no se hacen responsables por el daño o robo de tu vehículo osea está mal, no tenía internet en mi habitación de repente había una señal mínima y de repente se iba y eso que estaba en el segundo piso
Stayed 2 nights in Aug 2019

8/10 Good

Williams

Liked: Cleanliness, staff & service
Bueno pero el asensor no funcionabael aire acondicionado de la recepciin tampoco y en el cuarto no habia señal de tv.
Stayed 1 night in Aug 2019