Gran Hotel Diligencias

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Luxury
4.0 star property
8.6

Excellent

Upscale hotel near Veracruz Cathedral

Located close to Flea Market and City Museum, Gran Hotel Diligencias provides a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a Swedish massage, a body scrub, or a body treatment at Spa Tridosha, the onsite spa. The on-site Spanish cuisine restaurant, Mariscos Villarica, serves lunch. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
The current price is NT$1,552
NT$1,831 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

A hotel room with a bed, two bedside tables with lamps, a chair, a dresser, and a floor lamp.

Master Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 684 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

A hotel room with a wooden floor, a bed with a red bedspread, a desk with a chair, a small table, a mirror, and a window with curtains.

Standard Single Room

8.6 out of 10
Excellent
(89 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with a wooden floor, a large bed, a smaller bed, a desk, a chair, a sink, and a mirror.

Standard Double Room

8.4 out of 10
Very good
(109 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 684 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Veracruz, Gran Hotel Diligencias is in the historical district. City Museum and San Juan de Ulua Castle are cultural highlights and Foro Boca is a popular area attraction. Veracruz Cathedral and Flea Market are two other places to visit that come recommended. Guests love the hotel's central location. Visit our Veracruz travel guide
Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700

What's nearby

  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    1 min walk - 0.1 km
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    2 min walk - 0.2 km
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    5 min walk - 0.5 km
  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    5 min walk - 0.5 km
  • A historic building with a clock tower, a statue, and a flag.
    Carranza Lighthouse
    8 min walk - 0.7 km

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    26 min drive

Restaurants

  • Bar El Estribo
    1 min walk
  • Gran Café del Portal
    1 min walk
  • Restaurant Bar Regis
    1 min walk
  • Carl's Jr.
    1 min walk
  • La Fonda De Las Gordas
    1 min walk

About this property

Gran Hotel Diligencias

  • Upscale hotel near Veracruz Cathedral
  • Located close to Flea Market and City Museum, Gran Hotel Diligencias provides a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a Swedish massage, a body scrub, or a body treatment at Spa Tridosha, the onsite spa. The on-site Spanish cuisine restaurant, Mariscos Villarica, serves lunch. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self parking and valet parking
    • A roundtrip airport shuttle (surcharge), smoke-free premises, and free newspapers
    • Luggage storage, an elevator, and a front-desk safe
    • Guest reviews give top marks for the central location and helpful staff
  • Room features
  • All 121 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Bathrooms with rainfall showers and designer toiletries
    • Flat-screen TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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Frequently asked questions

Does Gran Hotel Diligencias have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Gran Hotel Diligencias?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on 2026/11/1 start from NT$1,552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Diligencias pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gran Hotel Diligencias?

Check-out is at 1 PM.

Does Gran Hotel Diligencias provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel Diligencias located?

Located in Old Town Veracruz, this spa hotel is within a 5-minute walk of Veracruz Cathedral and Flea Market. City Museum and Carranza Lighthouse are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gran Hotel Diligencias Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 706 out of 1247 reviews
Rating 8 - Good. 306 out of 1247 reviews
Rating 6 - Okay. 140 out of 1247 reviews
Rating 4 - Poor. 47 out of 1247 reviews
Rating 2 - Terrible. 48 out of 1247 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
It is a historical Hotel in front of Zocalo, food is good, it is clean but can be busy during the weekend.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The location was great—one of the best places to stay in Veracruz! I really enjoyed my stay and would definitely recommend this hotel.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best for all of the museums etc. all the best events are in the square in front of the hotel. Everything is in walking distance
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel, good location depending what is your interest. Need some upgrades: my room was noisy for the A/C MOTOR in top or aside of my room . In general was good choice.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and great location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We really like the location If you like live music there is plenty around
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived too early for check in so we asked that our luggage be held until we returned. After checking in we showed our claim stub and were told that a maintenance person would retrieve our luggage. We waited about 20 minutes, but our belongings were not brought . We waited some more, and eventually a lady from the front desk brought out our things. When we entered our room we were impressed with its spaciousness. The private bedroom was huge, with a separate bath, large jetted tub, and a nice parlor. However, the furniture was not all serviceable, with loose drawers, and some coming apart. The jetted tub fixtures needed replacement and the lights in the parlor area kept on turning off and on. When we checked out we wanted to leave our luggage kept until it was time to catch a bus for our next trip. This time, the front desk person directed us to a concierge station where we were promptly helped and our luggage was later retrieved without delay and the concierge helped us get a taxi to the bus station.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Amenities
Nice rooms and service.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I love staying here. We've had mostly great experiences. Rooms are always clean. Water is hot. Staff is mostly good to work with - front desk. They aren't automated so changes to room assignments are difficult for them. I prefer the 3rd floor for internet and it seems to be an updated area. 5th floor there is an awful, very loud buzz. I'm sure it is from the building air conditioner. We couldn't be move until the next day. You kind of have to think of it as a type of white noise. Internet worked decent on the 5th floor.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large rooms, comfortable beds. Good swimming pool and fitness room with sauna. Good location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location, right on the zocolo. Super friendly, helpful staff.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location. Rooms are dated. Comfortable stay.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Towels weren’t exactly white but location and service were excellent!
View from our room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good hotel. GREAT Location except for the music out front. But it didnt bother me much. Room had a lot of space. But, if you have respiratory issues shud reconsider. Our room had mold. But as experiences go. I was comfortable. Thanks Gran hotel Diligencias:)
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Clean, with nice old-style furniture in good condition. Excellent location if you are okay with not staying near the beach. Tons of restaurants (check reviews before going), live music, handicraft stores, the famous Güero Güera ice cream shops, La Parroquia restaurants, local shoe stores, and more. Gentle and helpful staff, although some do not speak English. Close to the Malecón, tourist two-story open bus rides, the Marines Museum, and many historical buildings. Cons: Outdoor live music can be annoying late at night. If you need a safe, make sure you request a room with a working one, and double-check that it is securely attached to the wall when you arrive. Far from the nicest beaches.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful, especially at the end of our 3-night stay by arranging our early morning taxi to the airport. The room was clean and large with a table and two chairs, and a king-sized bed. The hotel is right on the main square (el zocalo) so we could go out and hear live music and see dances. Unfortunately, as with many old buildings, there was an awful smell of the sewer emanating from the bathroom. It seemed to be strongest in the morning. But, short of knocking the beautiful hotel down and rebuilding, there is probably very little that be done to improve the smell.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The hotel is outdated especially the restroom, the tub is peeling and has mold stains. It was kind of dangerous for my 75 year old mom, very hard to get in and out of the bathtub. We did love the location and the staff was very friendly!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and great food
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay here again
Stayed 8 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big and clean. The building is old and feels like the right choice for authenticity and super location. The massage with Carmen was fantastic! It was lively and noisy on the zocalo on a Monday night until 10. Then I had a perfect sleep. I will return.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness
The hotel is ok, location is excellent, but you can get better hotel for the same price.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2026