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EMS Hotels Boca del Río

3.0 star property
Travelers find a peaceful retreat with shaded pool lounging at EMS Hotels Boca del Río, where morning coffee at the café sets up perfect exploration days

Choose dates to view prices

EMS Hotels Boca del Río offers a refreshing escape with its outdoor pool and sunny terrace. Guests appreciate the thoughtful touches that make travel easier, from complimentary newspapers to convenient luggage storage, creating a seamless experience in this vibrant setting.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
The current price is NT$916
NT$1,080 total
includes taxes & fees
Feb 19 - Feb 20

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Basic Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Pet friendly
Daily housekeeping
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Pet friendly
Daily housekeeping
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Minibar
Pet friendly
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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NT$2,804 total
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About the neighborhood

Boca del Río is home to EMS Hotels Boca del Río. Museo Agustín Lara and Bastion of Santiago Museum are local landmarks, and some of the area's attractions include Veracruz Aquarium and Veracruz Wax Museum. Veracruzano Coral Reef System National Park and Naval Historical Museum are also worth visiting. Visit our Boca del Río travel guide
Map
Calle Doce No. 22, Boca del Río, VER, 94294

What's nearby

  • University of Veracruz
    8 min walk - 0.7 km
  • Playa Marti
    10 min walk - 0.9 km
  • Estadio Universitario Beto Avila
    13 min walk - 1.2 km
  • Plaza Mocambo Veracruz
    17 min walk - 1.4 km
  • Villa del Mar Beach
    3 min drive - 1.5 km

Getting around

  • Veracruz Central Station
    15 min drive
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Starbucks
    3 min walk
  • La Parrilla Veracruzana
    3 min walk
  • El Muelle Del Bule-bar
    2 min walk
  • Balbeck
    2 min walk
  • El rio de la plata
    4 min walk

About this property

EMS Hotels Boca del Río

Hotel near Veracruz Harbour
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at EMS Hotels Boca del Río. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with pool umbrellas
  • Express check-out, smoke-free premises, and tour/ticket assistance
  • A TV in the lobby, a 24-hour front desk, and free newspapers
  • A vending machine and luggage storage
Room features
All guestrooms at EMS Hotels Boca del Río have comforts such as air conditioning, in addition to amenities like free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per accommodation, per stay
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Real de Boca
Real de Boca Hotel
Hotel Real De Boca Veracruz/Boca Del Rio, Mexico
Real Boca Hotel Boca del Rio
Real Boca Hotel

Frequently asked questions

Does EMS Hotels Boca del Río have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at EMS Hotels Boca del Río?

As of 2026/2/17, prices found for a 1-night stay for 2 adults at EMS Hotels Boca del Río on 2026/2/19 start from NT$916, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is EMS Hotels Boca del Río pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of MXN 350 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at EMS Hotels Boca del Río?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at EMS Hotels Boca del Río?

Check-out is at 12:30 PM.

Where is EMS Hotels Boca del Río located?

Situated in Boca del Río, this hotel is 0.3 mi (0.5 km) from Museo Agustín Lara and 3.1 mi (4.9 km) from Veracruz Harbour. University of Veracruz and Playa Marti are also within 15 minutes.

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Reviews

EMS Hotels Boca del Río Reviews

6.8

7.4

Cleanliness

7.4

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 208 reviews
Rating 8 - Good. 57 out of 208 reviews
Rating 6 - Okay. 46 out of 208 reviews
Rating 4 - Poor. 24 out of 208 reviews
Rating 2 - Terrible. 30 out of 208 reviews

Reviews

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice room. The pool was small but nice. The food was amazing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Moises mtz

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Jan 2026

10/10 Excellent

Ruben Lozano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great, really ckose to many restaurants and close to the beach, thanks
Stayed 2 nights in Feb 2023

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025

6/10 Okay

Maria

Liked: Staff & service
Old fashion property
Stayed 2 nights in Jun 2024

6/10 Okay

Natrurals

Liked: Cleanliness, property conditions & facilities
Le dije a la recepcionista que si podría quitarme las sillas porque mi hijo podria subir y caer de una ventana (sin protecciónes) y no quiso. Nada accesibles y el estacionamiento si encuentras lugar que bien sino se queda afuera. Ojala nunca tenga un accidente un niño por las ventanas sin protecciónes y contactos muy abajo del piso. Porque van a desear hacerle caso a los consejos de los clientes . Por el problema que se van a meter. Si les pedí el retiro de las sillas en la habitación es para evitar problemas ambas partes . No les interesan los clientes ..ellos siempre tienen la razón .
Lo único que pedimos fue que se llevarán las sillas y se negaron totalmente por seguridad
Contacto muy bajo
Ventana sin protecciónes
Facilidad que un niño en un descuido se suba y se mate por la ventana
Stayed 2 nights in Jan 2026

2/10 Terrible

PATRICIA I

Liked: Cleanliness, property conditions & facilities
Cuando reservé, filtre por hoteles que acepten mascota y pagué en la aplicación Al llegar resulta que este hotel EMS pues SOLO ACEPTA RAZAS PEQUEÑAS y aparte al hacer check inn, me cobraron 350.00mxp adicionales por llevarlo. Mi pastor alemán es adulto entrenado en obediencia, guardia y protección. De mal gusto que hagan cargos extra sin avisar en la aplicación
Stayed 1 night in Dec 2025

6/10 Okay

Luis

Falta de mantenimiento en instalaciones, la habitacion que me toca, tenia humedad y partes de pintura despegando.
Stayed 1 night in Dec 2025

8/10 Good

Carlos Alberto Oropeza

Liked: Cleanliness, staff & service
Que acepten perros medianos. No hay diferencia con los pequeños
Stayed 3 nights in Oct 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy bien mi estancia lo estan remodelando y se ve que va a quedar muy bien
Stayed 2 nights in Oct 2025

8/10 Good

Jorge Avimael

Liked: Cleanliness, staff & service, amenities
Buena ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge Avimael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien ubicada y en proceso de mantenimiento, la alberca está muy bien en la azotea, ideal si vas en plan de andar paseando. Su cama está cómoda, las toallas de buena calidad
Stayed 1 night in Sep 2025

6/10 Okay

Joel

Liked: Cleanliness, amenities
Lavo de manos a lado de la cama regadera dañada
Stayed 1 night in Sep 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y económico. La alberca le da un muy buen plus. El baño un poco pequeño y se sale el agua junto a la ventana pero por el precio es algo que se puede ignorar. Si recomiendo bastante este hotel, se encuentra en mantenimiento en estos momentos, va a verse mejor sin duda. 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de la playa
Stayed 3 nights in Aug 2025

10/10 Excellent

Sergio Antonio

Bien a secas, lo están reparando y estará bien
Stayed 1 night in Jul 2025

6/10 Okay

Carla

No me gustó que al estar en reparación no se veía en muy buenas condiciones. Paredes un poco húmedas. El cuarto estuvo bien
Stayed 2 nights in May 2025

2/10 Terrible

Kenia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegué sábado en la noche y me indicaron que no tenían habitaciones disponibles (cuando yo ya había hecho mi reservación por Expedia y el cobro se había realizado) pedí hablar con un gerente o alguien que me pudiera resolver y la recepcionista me decía que no, que ellos habían cancelado la reservación (no me llegó ninguna notificación) me comunicó por teléfono con otra de sus compañeras y me decía que seguramente al mismo tiempo que reserve, habían dado la última habitación, pedí reembolso y me comentaban que lo iban a ver el lunes (era sábado) le pregunté entonces qué hacía esa noche? A donde iba? Que no era la única inconforme pues había otra señora también molesta porque el aire acondicionado de su habitación no servía y estaba pidiendo reembolso, ambas esperábamos una solución ya que nos cobraron algo que no ofrecieron, al final me dieron una habitación (no que no tenían?) pero ya eran las 2 de la mañana del domingo, uno busca ir a descansar y no espera que pasen estas situaciones tan desagradables.
Stayed 1 night in Apr 2025

6/10 Okay

MARIO

Liked: Staff & service
Disliked: Property conditions & facilities
TODO MUY BIEN, PERO UNA HABITACION SIN VENTANAS PARECIA RECLUSORIO UN CUARTO DOS CAMAS Y SIN LUZ EXTERIOR Y SIN CABLE SOLO SE VEIAN DOS CANALES, MUY PEQUEÑA LA HABITACION LA VERDAD
Stayed 2 nights in Feb 2024

2/10 Terrible

José de Jesús

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel de todo Veracruz

Tenía humedad la habitación el refri estaba completamente oxidado , holia feo el aire no funcionaba correctamente todo era terrible
Stayed 1 night in Sep 2023

6/10 Okay

MARCO A.

Liked: Cleanliness, room comfort
Me fue bien, en general, al hotel le hacen falta servicios como frigobar en el cuarto, algún restaurante aunque pequeño pero se agradecería y alguna que otra amenidad!!
Stayed 3 nights in Jul 2023

6/10 Okay

Roberto

Liked: Property conditions & facilities
Disliked: Room comfort

No recomendable

Publicidad engañosa en fotos. La verdad un hotel muy descuidado y de mala calidad.
Stayed 1 night in Jul 2023

2/10 Terrible

JUDITH

Disliked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones en muy mal estado, poca flexibilidad al chekinn, no proporcionan las toallas suficientes, la llave del lavabo estaba oxidada, el lavabo tapado, la regadera se quedaba sin agua de repente, la ventana del baño no tenía seguro o más bien estaba roto, los espejos de la habitación estaba muy sucios, muy mal en general
Stayed 3 nights in May 2023

2/10 Terrible

HUMBERTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
falta de toallas, sin funcionar el televisor, hay que solicitar a recepcion que activen los servicios,
Stayed 1 night in Apr 2023