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Hotel Arcos Aeropuerto

3.0 star property
Hotel in Veracruz with a 24-hour business center and a 24-hour front desk

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Photo gallery for Hotel Arcos Aeropuerto

Experience the hotel's tranquil courtyard, featuring a pool surrounded by lush greenery and arched windows.
Stunning hotel exterior with a modern design, set amidst beautifully maintained gardens.
Sink, mirror, and shower area in a bathroom with a towel rack.
Relax in this serene space with a large bed, a small table, and comfortable chairs.
Stroll through the serene corridor, lined with lush greenery and flanked by elegant pillars, leading to the building entrance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Double Room

Business Double Room | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Business Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Laptop workspace
  • 8 Ping (26 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room

Business Room | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Business Room

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Laptop workspace
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Laptop workspace
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About the neighborhood

Map
Carr. Federal Veracruz- Xalapa Km. 11, Colonia Campestre, Veracruz, VER, 91917

What's nearby

  • Aquatico Inbursa - 15 min walk - 1.3 km
  • Zócalo - 11 min drive - 10.1 km
  • Veracruz Harbour - 11 min drive - 10.1 km
  • Malecón de Veracruz - 11 min drive - 10.1 km
  • Veracruz Aquarium - 12 min drive - 9.7 km

Getting around

  • Veracruz Central Station - 26 min drive
  • General Heriberto Jara Intl. Airport (VER) - 9 min drive

Restaurants

  • ‪El Lecherito - ‬4 min drive
  • ‪Johnny Rocket's - ‬4 min drive
  • ‪Caral VIP Lounge Veracruz - ‬7 min drive
  • ‪La Jungla - ‬3 min drive
  • ‪The Italian Coffee Company - ‬15 min walk

About this property

Hotel Arcos Aeropuerto

Property highlights
Consider a stay at Hotel Arcos Aeropuerto and take advantage of a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a restaurant.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • A reception hall, a gift shop, and wedding services
  • Coffee/tea in the lobby, a banquet hall, and multilingual staff
Room features
All guestrooms at Hotel Arcos Aeropuerto feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LED TV with premium satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Arcos Aeropuerto
Hotel Arcos Aeropuerto Hotel
Hotel Arcos Aeropuerto Veracruz
Hotel Arcos Aeropuerto Hotel Veracruz

Frequently asked questions

Does Hotel Arcos Aeropuerto have a pool?

Yes, this property has an outdoor pool.

Is Hotel Arcos Aeropuerto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arcos Aeropuerto?

Self parking is free at this property.

What time is check-in at Hotel Arcos Aeropuerto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Arcos Aeropuerto?

Check-out is at noon.

Where is Hotel Arcos Aeropuerto located?

Situated in Veracruz, this hotel is 1.6 mi (2.6 km) from Aquatico Inbursa and within 6 mi (10 km) of Rio Filobobos Veracruz and Benito Juarez Auditorium. Parque Recreativo Cri-Cri and Veracruz Institute of Technology are also within 6 mi (10 km).

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Hotel Arcos Aeropuerto Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 51 out of 155 reviews
Rating 8 - Good. 40 out of 155 reviews
Rating 6 - Okay. 30 out of 155 reviews
Rating 4 - Poor. 17 out of 155 reviews
Rating 2 - Terrible. 17 out of 155 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport
Stayed 1 night in Mar 2025

10/10 Excellent

Frenchfries1997

Great staff and pricing
Stayed 1 night in Nov 2024

6/10 Okay

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and affordable
Stayed 1 night in Oct 2024

8/10 Good

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for overnight. Close to the airport
Stayed 1 night in Jan 2025

4/10 Poor

Vanessa

Disliked: Cleanliness, property conditions & facilities
We had our reservation yet had to fill out a paper application?! Our room was so loud - difficult to sleep. The bed was so darn hard!! There were so many mosquitoes in our room.
Stayed 1 night in Jun 2025

4/10 Poor

Samantha

Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff was rude because I didn’t speak Spanish well. Room and bed linens were dirty and there was a person who stood outside my door screaming on the phone for an hour.
Stayed 1 night in Apr 2025

6/10 Okay

Ariadna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a bad odor, the batroom was leaking.
Stayed 1 night in Dec 2024

8/10 Good

Rubí

Liked: Cleanliness, staff & service, property conditions & facilities
She is pretty.
Stayed 1 night in Jul 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

There was a Best Western on the same property, and we switched our reservation to there.
Stayed 1 night in Jan 2024

2/10 Terrible

Rocio

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is really awful, dirty and the reception lady is very rude.
Stayed 1 night in Apr 2023

6/10 Okay

Elma

Liked: Staff & service
Disliked: Property conditions & facilities
Not recommended
Stayed 2 nights in May 2024

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service
Did not like that the bar only had hard liquor like whiskey and tequila
Stayed 3 nights in Apr 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed the night to catch an early flight. Luckily I didn’t take my luggage down because I woke up full of bed bug bites all over my back, face and arms. Horrible experience. Rooms should be clean and never had I had this experience at another hotel.

2/10 Terrible

Chrystyna

Disliked: Amenities
Mold in bathroom. Shower didn't drain well so it flooded room. Room had a foul smell. Blankets were dirty. Very loud place.
Stayed 1 night in Dec 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

The place is dirty. The room smelled horribly. Needless to say that we checked out within 15 minutes of going into the room. They didn’t even bother to ask why we were leaving the room or if they could do anything to make our stay better. And of course no refund but losing my money was better than staying in a smelly and dirty room
Stayed 1 night in Apr 2023

10/10 Excellent

Víctor Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in May 2025

4/10 Poor

Ivonne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones sucias y la recepcionista con mala actitud, salimos y no habían hecho la limpieza, la ropa de cama Sucia y toallas el mobiliario en mal estado. No lo recomiendo
Stayed 2 nights in May 2025

2/10 Terrible

Javier

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Llenas de moscos, baños sucios, estaban tapados, ropa de cama parecía que estaba sucia, al baño se le salía el agua por debajo de la taza, la puerta del baño solo era 3/4 de puerta no estaba completa, el lugar es pésimo, solo fui a descansar por unas horas en lo que salía mi vuelo pero no se podía ni descansar por las condiciones del hotel
Stayed 1 night in Apr 2025

6/10 Okay

Brayan

Stayed 3 nights in Apr 2025

6/10 Okay

Fer

Liked: Cleanliness, amenities, property conditions & facilities
Esta súper,solo que se tardan en recepción 😃 pero de ahí todo super
Stayed 1 night in Apr 2025

8/10 Good

Claudia Julissa

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Yasnaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable estancia
Stayed 1 night in Apr 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta un poco de mantenimiento exterior
Stayed 1 night in Mar 2025

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionada

El tercer piso al que nos enviaron, no tenía luz, está sucio, las habitaciones olían mal, a humedad. La pared debajo del clima con moho y el clima hacia muchísimo ruido. Había una cucaracha muerta por la ventana
Stayed 1 night in Mar 2025