All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 328 out of 1007 reviews" "
10 - Excellent
328
Rating 8 - Good. 218 out of 1007 reviews" "
8 - Good
218
Rating 6 - Okay. 165 out of 1007 reviews" "
6 - Okay
165
Rating 4 - Poor. 123 out of 1007 reviews" "
4 - Poor
123
Rating 2 - Terrible. 173 out of 1007 reviews" "
2 - Terrible
173
7.2/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Excellent
Luis
2024/5/3
Liked: Property conditions & facilities
Very well located for the marathon . Staff is very friendly !
Bunch of tweakers coming in and out but staff gave me a hard time bc of an ID
Olivia
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Olivia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
We made a late in the day reservation. I called right away to request a downstairs room. And they said ok. And they made sure we had a nice downstairs room. Great staff and very Friendly,
Mark W
Mark
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/4/17
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
The property and room were clean. It was conveniently located to Ventura Harbor where the ferry departs to the Channel Islands.
Jeff
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/4/11
Hi Jeff,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
Our non-smoking room smelled like it had been smoked in and there was a hypodermic needle ( minus the sharp ) on the bathroom shelf above the toilet but when we called they came immediately and removed it.
Colleen
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/3
Hi Colleen, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6
The only complaint is that the floor was not swept. Other than that it was great.
Lisa
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 2024/4/3
Hi Lisa, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6
Specifically for my room, the Shower was really awkward, and flooring in bathroom was completely messed up from the water damage from the awkward shower. Bed was extremely uncomfortable. The whole room was mildew smelling and very stuffy. Hoping to not get sick after my stay.
Gabriella
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/3/26
Hi Gabriella,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
6/10 Okay
kiersten
2024/3/5
kiersten
Stayed 3 nights in Feb 2024
4/10 Poor
Patricia
2024/3/4
Disliked: Staff & service
Patricia
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/3/14
Hi Patricia, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6
Super nice and clean, so many dining options nearby, and so much parking space
Emiliano
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/3/7
Hi Emiliano,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie#Team6
8/10 Good
Fabre
2024/2/25
Liked: Staff & service
Friendly staff in the lobby.
Fabre
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/3/7
Hi Fabre, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
8/10 Good
Gail Roberts
2024/2/25
Liked: Property conditions & facilities
Na
Gail Roberts
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/3/7
Hi Gail,Thank you for positively rating your stay!Lilith#Team6
Totally fine for one night. But you get what you pay for. Things are older including the beds and pillows.
Caitlin
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/29
Hi CaitlinThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
Hi Bridgitte,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
10/10 Excellent
Christopher
2024/2/2
Liked: Cleanliness
Christopher
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 2024/2/14
Hi Christopher,Thank you for the amazing review! Maz K.#Team6
8/10 Good
Monica
2024/2/2
Monica
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/2/7
Thank you for positively rating your stay!!Nancy Y.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Friendly customer service, willing to accommodate, very helpful, clean, quiet and will be staying again.
Glenn
Stayed 5 nights in Jan 2024
Response from Brand Experience Team on 2024/1/16
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
The staff at the desk was very friendly and helpful. It is walking distance from the beach and was very clean. To make our stay perfect, it would have been nice to have breakfast. Overall a very good day highly recommend
Danita
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/16
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
10/10 Excellent
Richard
2024/1/7
Liked: Staff & service
All in all I would recommend it if you're in the area
Richard
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/16
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6