I have had the opportunity to stay in many 5 star hotels across the world in my years of business and personal travel, and from the moment we departed our boat and were greeted by Luana and her staff I knew this converted residence that is now a stunning boutique hotel right on the Grand Canal was going to be incredible.
If I could rate the experience more than 5 stars I would, from the canal view room and gardens to the 2 star Michelin meal, the staff goes above and beyond to ensure your experience is as personalized and unique as possible.
Though all of the staff are incredible the stars of the show however, are their amazing concierges "the Giacomo's", both went out of their way to ensure that we were able to experience all that was possible, from local food recommendations specified to our needs, to the best restaurants for specific dishes, and arranging experiences for us that were perfectly scheduled and stress free (as soon as we had an idea of what to do the staff had a plan on how to get it done).
This was a fabulous start to our vacation, and I will be comparing every other hotel experience from now on to our stay at the Palazzo Venart.