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Dear Eric,We are very pleased to learn about your satisfaction and positive impression of our Hotel Look forward to welcoming you back to Hilton Garden Inn Venice Mestre when you are next in Venice.Best RegardsGianluca MoroFront Office Manager
Way tofar from downtown and comber some to find transportation
Chio
Stayed 1 night in Apr 2024
Response from GM on 2024/4/30
Dear Chio,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Best ReagardsGianluca MoroFront Office Manager
8/10 Good
Mohammed
Traveled with partner
2024/4/18
Liked: Cleanliness
.
Mohammed
Stayed 1 night in Apr 2024
Response from GM on 2024/4/23
Dear Mohammed,Many thanks for choosing Hilton Garden Inn Venice Mestre and for taking the time to share your feedback, it is much appreciated!It makes us happy to see that we were able to meet your expectations and that the whole experience was excellent overall. The team and I would love to welcome you again for another stay with us.Best RegardsGianluca MoroFront Office Manager
The property was nice and clean, easy transportation to Venice, and the staff (mainly Manuel) was great, friendly and helpful!
Maame
Stayed 2 nights in Apr 2024
Response from GM on 2024/4/23
Dear Maame,Thank you for taking the time to submit a review in connection with your visit which we are happy to learn was excellent and in line with your expectations.Best RegardsGianluca MoroFront Office Manager
4/10 Poor
rajesh
2024/4/13
Girl at reception not friendly
rajesh
Stayed 1 night in Apr 2024
Response from GM on 2024/4/17
Dear Rajesh,Thank you for taking the time to share your experience about your recent stay at our hotel.. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. . We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. and we will make it right. GuaranteedBest RegardsGianluca MoroFront Office Manager.
4/10 Poor
andrew
2024/3/20
Liked: Cleanliness
Disliked: Property conditions & facilities
andrew
Response from GM on 2024/3/27
Dear Andrew,Thank you for having shared your positive stay experience,We are sorry to see you did not appreciate some aspects of you stay but glad some other made up for those other ones. Our goal is to make we wish you all the best in your future travels. Sincerely,Gianluca MoroFront Office Manager
Perfect hotel. I will stay it again in the next time.
Dmitry
Stayed 2 nights in Mar 2024
Response from GM on 2024/3/16
Dear Dmitry,Thank you for sharing your impressions of your recent stay and we are thrilled to hear that our team went above and beyond to accommodate your needs. It is our aim to assure complete satisfaction for every guest while offering an elevated experience.Look forward to welcoming you back.Best RegardsGianluca MoroFront Office Manager
Easy access to Venice. Bus stop outside. Good breakfast clean comfortable room. Enjoyed using the spa. Would use this hotel again
Phyllis
Stayed 2 nights in Jan 2024
Response from gm on 2024/3/6
Dear Phillis,Thanks for choosing our property for your stay in Venice!We hope you will enjoy your stay with us!With Kind Regards,Gianluca MoroFront Office Manager
It is on Main Street that why it’s bit noisy, otherwise it’s good.
Randeep
Stayed 1 night in Jan 2024
Response from GM on 2024/1/24
Dear Randeep,Thank you for taking the time to share your feedback from your stay at Hilton Garden Inn Mestre Venezia. We are so pleased to hear that you enjoyed your time with us and that our services met your expectations.We look forward to welcoming you back in the near future.Best RegardsGianluca MoroFront Office Manager
The staff was incredibly polite and helpful! We landed late and there were not any restaurants near. The concierge offered to keep the hotel restaurant open for us(we declined as we did not want to be rude) and then provided helpful recommendations for ordering food for delivery. Because our flight left early in the morning, they arranged a taxi to take us to the airport. The hotel room was clean and spacious. We were very satisfied with our stay.
Bryn
Stayed 1 night in Jan 2024
Response from GM on 2024/1/24
Dear Bryn,Thank you for taking the time to share your feedback from your stay at Hilton Garden Inn Mestre Venezia. We are so pleased to hear that you enjoyed your time with us and that our services met your expectations.We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Best RegardsGianluca MoroFront Office Manager
Dear Josiah,Thank you for taking the time to share your feedback from your stay at Hilton Garden Inn Mestre Venezia. We are so pleased to hear that you enjoyed your time with us and that our services met your expectations.We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Best RegardsGianluca MoroFront Office Manager
Dear Juman,Thank you for having shared your positive stay experience, We hope you will consider staying with us again in the future.Our goal is to make your stay better and brighter.Best RegardsGianluca MoroFront Office Manager
2/10 Terrible
Dafer
2024/1/8
Dafer
Stayed 1 night in Jan 2024
Response from gm on 2024/1/18
Dear Dafer,Thank you for having shared your stay experience, we are delighted you had a pleasant stay!Best RegardsGianluca MoroFront Office Manager
10/10 Excellent
Kanwarjit Singh
2024/1/2
Kanwarjit Singh
Stayed 4 nights in Dec 2023
Response from GM on 2024/1/18
Dear Kanwarjit Singh It was a great pleasure to have you stay with us. Thank you for taking the time to write such a lovely review.Our team is committed to providing high-quality customer service, and to always exceed your expectations. We hope to have the opportunity to host you again soon.Best RegardsGianluca MoroFront Office Manager
10/10 Excellent
Orangel
2023/12/30
Liked: Cleanliness, staff & service, room comfort
From Rome to Venice then Trieste
Good stay close to Venice with ammenities such as free parking and buffet breakfast at a cost. Tickets for bus and vaporetto sold at counter.
Great service at the restaurant, Marta was a great host! Everyone at restaurants kept it spotless
Orangel
Stayed 2 nights in Dec 2023
Response from GM on 2024/1/3
Dear Guest,We are truly heartened to receive your marvelous review Thank you for letting us know how much you enjoyed it, we are especially pleased that you that you enjoyed our services. We look forward to having you with us again in the near future.Best RegardsGianluca MoroFront Office Manager
Dear Minji,Thank you for taking the time to share your feedback following your recent experience at Hilton Venice Garden Inn makes us happy to see that we were able to meet your expectations and would love to welcome you again for another stay with usShould visit Venice area again, we would love to welcome you back.Kind regards,Gianluca MoroFront Office Manager
Dear Lim,Thank you for posting feedback on your experience at our hotel.It is a huge disappointment to read that you did not enjoy your stay with us, as everything we do is aimed at giving each guest a memorable hotel experience.Kind regards,Gianluca MoroFront Office Manager
Dear Faical,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Kind regards,Gianluca MoroFront Office Manager
Fantastic! Quiet, well appointed room which has a great shower and comfortable beds. The staff were very friendly and most helpful. Dining in hotel dining room was a pleasure. We would use again without hesitation.
Kirk
Stayed 1 night in Nov 2023
Response from gm on 2023/11/28
Dear Kirk,We are truly heartened to receive your generous review Thank you for letting us know how much you enjoyed itShould visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
Dear Alvaro,We appreciate you choosing to stay with us at the Hilton Garden Inn Venice Mestre, your feedback is extremely valuable to us,Should visit Venice area again, we would love to welcome you back.Kind regards,Gianluca MoroFront Office Manager
Dear Lan,Thank you very much for sharing your recent experience with us and for your recommendation, it is much appreciated! We are glad to learn you had a fabulous stay at Hilton Garden Inn Venice Mestre, we hope to welcome you back very soon!Kind regards,Gianluca MoroFront Office Manager
Dear Oscar,Thank you for taking the time to submit a review in connection with your visit which we are happy to learn was excellent and in line with your expectations.Should visit Venice area again, we would love to welcome you back.Kind regards,Gianluca MoroFront Office Manager
Check was great, the gentleman at the desk was very helpful and knowledgeable about area and all our questions were answered.
The bed was very comfortable.
Cheryl
Stayed 1 night in Nov 2023
Response from gm on 2023/11/19
Dear Cheryl,Thank you very much for sharing your recent experience with us, it is much appreciated! We are glad to learn you had a fabulous stay at Hilton Garden Inn Venice Mestre, we hope to welcome you back very soon!Kind regards,Gianluca MoroFront Office Manager
confortable hotel, i did not like the AC and heat unit, does not allow to much leaway, and the bathroom light went crazy and turn themselves off without any reason
SERGIO
Stayed 1 night in Nov 2023
Response from GM on 2023/11/12
Dear Sergio,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Gianluca MoroFront Office Manager
Dear Mark,We appreciate you shared your positive experience at our hotel and hope to have the chance to accommodate you once again. Thank you,Best RegardsGianluca MoroFront Office Manager
8/10 Good
SERGIO, OPIO
2023/11/4
Liked: Cleanliness, staff & service
Close to Venice. Confortable for family's travel
SERGIO
Stayed 1 night in Nov 2023
Response from gm on 2023/11/7
Dear Sergio,Thank you very much for sharing your recent experience with us and for your recommendation, it is much appreciated! We are glad to learn you had a fabulous stay at Hilton Garden Inn Venice Mestre, we hope to welcome you back very soon!
We are very grateful for your marvelous rating after you visited our hotel.Should visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
Room was comfortable, clean, and had a few channels in English. Breakfast buffet offered a great variety of options. Convenient as the bus stop is at the end of the entrance. Great bar in the hotel.
Dawna
Stayed 2 nights in Oct 2023
Response from gm on 2023/10/31
Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Kind regards,Gianluca MoroFront Office Manager
They offer complimentary parking, bus and boat transportation to Venice tickets. The location of the hotel is not in a walkable place but you don’t need i, you’d walk in Venice. Excellent food at their restaurant and affordable prices
Franco
Stayed 2 nights in Oct 2023
Response from GM on 2023/10/31
We appreciate you shared your positive experience at our hotel and hope to have the chance to accommodate you once again. Thank you,Kind regards,Gianluca MoroFront Office Manager
Bus station was right in front of the hotel to get to Venice. Rooms were spacious and clean.
Ilsang
Stayed 1 night in Oct 2023
Response from gm on 2023/10/27
Dear ilsangThanks for choosing our property for your stay in Venice!We hope you will enjoy your stay with us!With Kind Regards,Gianluca MoroFront Office Manager
Dear Chun,Thank you very much for sharing your recent experience with us and for your recommendation, it is much appreciated! We are glad to learn you had a fabulous stay at Hilton Garden Inn Venice Mestre, we hope to welcome you back very soon!Kind regards,Gianluca MoroFront Office Manager
Nothing to say everything was perfect really enjoyed the spa and massage
alain
Stayed 1 night in Oct 2023
Response from GM on 2023/10/27
Dear Alain,We are very grateful for your marvelous rating after you visited our hotel.Should visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
I had an excellent stay here during my trip to Italy this year. Its a clean modern place and ideal for anybody visiting venice. Breakfast options are good and for transit, there is a bus stop next to the property. You can get city center within a few minutes.
Tahir
Stayed 2 nights in Sep 2023
Response from GM on 2023/10/24
Dear Tahir,We appreciate you shared your positive experience at our hotel and hope to have the chance to accommodate you once again. Thank you,Kind regards,Gianluca MoroFront Office Manager
It was one of the better hotels in Venice to stay in. My wife and I were scared to catch bed bugs as other European countries are suffering from infections but this hotel went above and beyond with the measures it took to make sure from lobby to the room, everything was well organized and clean.
Saad
Stayed 1 night in Oct 2023
Response from GM on 2023/10/24
Dear Saad,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Kind regards,Gianluca MoroFront Office Manager
The only issue was that the internet was very slow.
Ivonne
Stayed 1 night in Oct 2023
Response from gm on 2023/10/24
Dear Ivonne,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Kind regards,Gianluca MoroFront Office Manager
Stunning modern décor. The staff was very helpful. Breakfast buffet was very good with plenty of options. The room was impeccable and well appointed; the bed was comfortable. My only suggestion would be better pillows or a choice of firmer ones. The bed had three down pillows that were not very full. Not the best for side sleepers. To be fair, perhaps they had others but we only stayed one night so did not have an opportunity to find out.
Letizia
Stayed 1 night in Oct 2023
Response from gm on 2023/10/24
We really appreciate your positive review, thank you for having stayed with us! Kind regards,Gianluca MoroFront Office Manager
Dear Steve,We are very grateful for your marvelous rating after you visited our hotel.Should visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
The receptionist at the front desk, Jessica she was very helpful. I came early and she was able to prioritize my room being ready for me.
Heidi
Stayed 1 night in Oct 2023
Response from GM on 2023/10/9
Dear Heidi,We appreciate you shared your positive experience at our hotel and hope to have the chance to accommodate you once again. Thank you,Kind regards,Gianluca MoroFront Office Manager
8/10 Good
Attaolah
2023/10/2
Liked: Cleanliness, staff & service
good
Attaolah
Stayed 1 night in Sep 2023
Response from gm on 2023/10/3
Dear Attaolah,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Kind regards,Gianluca MoroFront Office Manager
6/10 Okay
KHALEDUZZAMAN
Traveled with partner
2023/10/1
Liked: Amenities
Accessible room, did not like it.
KHALEDUZZAMAN
Stayed 2 nights in Sep 2023
Response from GM on 2023/10/27
Dear KHALEDUZZAMAN,Thank your for taking the time to provide us with your feedback. We are sorry to see you did not appreciate some aspects of you stayGianluca Moro
Dear David,Thank you for taking the time to share your feedback following your recent experience at Hilton Venice Garden Inn makes us happy to see that we were able to meet your expectations and would love to welcome you again for another stay with usShould visit Venice area again, we would love to welcome you back.Kind regards,Gianluca MoroFront Office Manager
8/10 Good
Edward
Traveled with partner
2023/9/28
Liked: Cleanliness
Middle of no where, nice bed
Edward
Stayed 1 night in Sep 2023
Response from gm on 2023/9/28
Dear Edward,We appreciate you shared your positive experience at our hotel and hope to have the chance to accommodate you once again. Thank you,Kind regards,Gianluca MoroFront Office Manager
Staff friendly and knowledgeable close to public transportation and easy ride to pier area of Venice
Glynis
Stayed 1 night in Sep 2023
Response from gm on 2023/9/28
Dear Glynis,Thank you very much for sharing your recent experience with us and for your recommendation, it is much appreciated! We are glad to learn you had a fabulous stay at Hilton Garden Inn Venice Mestre, we hope to welcome you back very soon!Kind regards,Gianluca MoroFront Office Manager
The staff was great. They were very helpful friendly and accommodating. Wonderful place. It was very clean too.
Joseph
Stayed 1 night in Sep 2023
Response from gm on 2023/9/26
Dear Joseph,We are very grateful for your marvelous rating after you visited our hotel.Should visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
10/10 Excellent
mark
2023/9/21
mark
Stayed 1 night in Sep 2023
Response from GM on 2023/10/27
Dear Mark,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Kind regards,Gianluca MoroFront Office Manager
10/10 Excellent
Alex
2023/9/17
Alex
Stayed 2 nights in Sep 2023
Response from GM on 2023/10/27
Dear Alex,-Thank your for taking the time to provide us with your feedback. We are Sorry to see you did not fully enjoy our breakfast service: it is constantly reviewed for improvements.
We are very grateful for your marvelous rating after you visited our hotel.Should visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager