Property amenity

Reviews of Backpackers House Venice - Hostel

Backpackers House Venice - Hostel
Campo Santa Margherita, Dorsoduro 2967/a, Venice, VE

Reviews

5.8
Rating 10 - Excellent. 5 out of 53 reviews" "
Rating 8 - Good. 18 out of 53 reviews" "
Rating 6 - Okay. 11 out of 53 reviews" "
Rating 4 - Poor. 7 out of 53 reviews" "
Rating 2 - Terrible. 12 out of 53 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great and I felt safe staying there. The only thing is the closeness to a noisy bar which interfered with my sleep.
Stayed 3 nights in Sep 2020
Response from jhon on 2020/9/30
thank you

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Thanks on 2020/7/24
thanks see you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay if you want to spend few days. Good location.
Stayed 3 nights in Feb 2020
Response from jhon on 2020/2/25
thank you dear guest for your good reviews.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
To keep it short, I was locked in toilet for an hour because the door was stuck. The condition
Stayed 2 nights in Sep 2019
Response from jhon on 2019/10/1
dear guest , thanks for your commentes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from jhon on 2019/9/17
thanks dear guest

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel...hard to find
Hard to find. In a narrow street calle del Fiorno. Room was in process of being modernized. No TV. No working switch to turn off overhead light. Area a bit loud. Management was pleasant
Stayed 1 night in Jun 2019
Response from jhon on 2019/7/3
thanks dear guest, for your helpful comments.

8/10 Good

Aimee

Liked: Cleanliness, room comfort
Handy to eats and drinks
Wifi did not work in the room. This was quite disappointing. Staff were friendly when we saw them. Directions or a clear map to the property need to be given. We had a very difficult time finding the place. Good location. Nice little piazza (square) just outside.
Stayed 2 nights in Mar 2019
Response from jhon on 2019/3/31
thanks

8/10 Good

Mike, Reno Nevada

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff was fantastic, very helpful with everything. Gabe is great direction around.
Stayed 1 night in Nov 2018
Response from jhon on 2018/11/26
thanks

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
My experiences in the hostel
Well...my friend got bed bug bites after the night we stayed. It was defiantly not a mosquito bite at all. He realized he was really itchy and painful in the morning and the area he got bite became swelling. However, when we reported this situation to the hostel. They said there is nothing they can do and still insist it was because we've opened the window. We never opened the window! As you can see from the photos, it must be something wrong with the bed. We are very disappointed and asked if we will receive a follow-up email from management. The staff said he will tell his boss and that's it. Otherwise, we can write a review to them. I felt sorry for my friend and he can't even enjoy his holiday in Venice because of all the inconvenience caused.
Stayed 1 night in Oct 2018
Response from jhon on 2018/10/28
thanks

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud area
The location is right next to the party area for the local college kids so it get very loud until about 3am. Other than that, I enjoyed my stay here.
Stayed 3 nights in Sep 2018
Response from jhon on 2018/10/9
thanks

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Great location, beds we're a bit uncomfortable. The staff were helpful.
Stayed 2 nights in Oct 2018
Response from jhon on 2018/10/7
thanks

4/10 Poor

Jules, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I didn't have high expectations for a hostel in this price range, and the location is perfect. But it had bedbugs. I felt bites the first night and saw three little critters fleeing up the wall in the morning. I'm confident they're bedbugs because, well I saw them and unfortunately they're not unfamiliar to me, and all the bites are in neat little rows in the classic bedbug style. I told the manager, and they cleaned and moved me to another bed, which was better. (Yup, I stayed another night; I am that cheap). So, bedbugs. Plus I might have scabies, my doctor isn't sure. The last note is there's only one bathroom per floor so you're sharing with about 10 people. There's no common area or kitchen. Also, the description said they had breakfast but they don't. In sum: good location, very sketchy place. Hope this helps!
Stayed 4 nights in Sep 2018
Response from jhon on 2018/9/21
thanks

2/10 Terrible

Owen

Locker is not functional Cool At night Dirty
Stayed 2 nights in Aug 2018
Response from jhon on 2018/9/2
thanks

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hostel in a good location. Rooms were clean and comfortable.
Stayed 3 nights in Aug 2018
Response from jhon on 2018/8/29
thanks

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Party center and very convenient
Nice area with a lot of colorful characters at night, easily accessible to all Venice attractions. The place was clean but had some problems with bed bugs. I was a bit itchy. Luckily, everyone in our room made fast friends and partied most of the night so we beat the bed bugs. Go hear if you're young, traveling solo or with a friend, and ready to turn up and have fun. If you need sleep, spend an extra 20€ and get a private room.
Stayed 1 night in Aug 2018
Response from jhon on 2018/8/29
thanks

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. Rather hard to find and once there the facilities were well below expectations, and staff could not care less. Beds were awful, floorboards looked damaged/broken. Noisy party in the next room kept us up all night.
Stayed 2 nights in Dec 2017

6/10 Okay

Rigo, Santo Domingo, DR.

Liked: Cleanliness, staff & service, room comfort
Overall it was good
Overall it was good ( bed, location, staff ) little beds and busy bathroom In the morning but that just normal. The hostel facilities are fare for the price. The only thing I would suggest is that the hostel needs signals or to put the name of the place easier so you can find it. It's very difficult to find the place even more if you are traveling during the night. You won't be able to find it.
Stayed 2 nights in Feb 2018

4/10 Poor

sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Great location, poor locale.
The hostel advertised a 4-bed room when in fact it contained 5 beds very tightly spaced. One of the two roons was particularly noisy all night from street and bar traffic. There was no heating at any time throughout the night and so the room was dank and cold. The bed I slept on was very creaky and woke me up whenever I turned around throughout the night. Also, although we got a key to both the room and the apartment doors, the owner kept unlocking the room door throughout the night, perhaps checking in on the hostel guests. The door to the apartment was kept purposefully unlocked throughout the night. I did not feel quite safe with keeping both doors unlocked. A bath mat would have been appreciated as the bathroom tile floors were very slippery when coming out of the shower. There was no veritable public space to speak of in the hostel, and the location was very difficult to find with only a barely legible small copper plate on the building door indicating the name of the hostel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no hot water and no fridge.I stand 4 days without shower no shampoo!!!!!!Terrible!!!

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Assem

Disliked: Staff & service, property conditions & facilities, room comfort
Basic hotel for small price
Cheapest deal as booked for 30£ a day but very basic room with shared bathroom (only hand wash) very poor wifi signal in my room

6/10 Okay

Heather

Liked: Staff & service
Average
Okay, nothing spectacular but nothing wrong!

2/10 Terrible

Verified traveler

Disliked: Staff & service
Couldn't find it, didn't stay
took me 3.5 hours to find the hotel, which was looked up and did not answer when I arrived

2/10 Terrible

Jennifer, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
if you like cold showers. stay here.
This is not a hotel, it is barely a hostel. It's half a converted house. Walked round for ages trying to find it because the only sign is a tiny brass plaque on the door. Room was ok. NO HOT WATER. Terrible wifi. Window looked at a wall about 1m away. Would not recommend.

6/10 Okay

Verified traveler

Liked: Cleanliness
not bad as well as not recommend
everything not bad but not recommend if u are looking for real hostel environment. small sign on the front door. barely can see it. no kitchen.weird smell in the room. light sleeper not recommend.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Serdar yusuf

İyi
Stayed 1 night in Sep 2020
Response from jhon on 2020/9/22
thank you ,dear guest for your good comments.

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019
Response from jhon on 2019/4/27
thanks

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from jhon on 2019/4/9
thanks

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Ok but we have difficulty find the hotel. No enough detail direction to get to the hotel
Stayed 1 night in Dec 2018
Response from jhon on 2019/1/5
thanks

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El baño muy sucio, mucho ruido y mal estado de las puertas
Stayed 3 nights in Sep 2018
Response from jhon on 2018/9/30
thanks

8/10 Good

Yulia

Liked: Cleanliness, staff & service
Недорогой хостел недалеко от достопримечательносте
Оставалась на две ночи в хостеле, при заезде взяли городской налог 5евро. Полотенце выдали свежее, постельное белье чистое. Бронировала mix комнату, но повезло - все три соседки оказались девочками. Расположение отеля в центре, от автостанции минут 15-20 хоть бы, от основных достопримечательностей - минут 15 пешком. Навигатор не показал точное расположение отеля, поэтому смотрите в описании отеля, как его найти. Слышимость хорошая в хостеле, что чаще всего и бывает. В ванной комнате душевая кабина небольшая, полному человеку будет тесновато. Туалет совмещён с ванной, что не совсем удобно. В целом хостелом довольна за свои небольшие деньги.
Stayed 2 nights in Sep 2018
Response from jhon on 2018/9/20
yhanks

8/10 Good

can, 大阪

Liked: Cleanliness, staff & service
Wi-Fiが弱い。同じフロアにWi-Fiがあるのに部屋に入るとほぼ繋がらない。 対応はとても良い。 場所は中央駅から少し歩いて15分程度。サンマルコ広場などからはちょっと遠いが歩けない距離ではない。街自体が小さいので旅人なら大した距離ではないと思う。 近くにレストランなど食べる場所はいくつもあり、食事も困らない。
Stayed 1 night in Nov 2017

8/10 Good

Adar

Liked: Cleanliness, staff & service, property conditions & facilities
Minding that I took a room shared with other 2-3 peoples the place is very clean and organized, quiet, and if you are ooking for a cheap accomodation, in Venice itself and don't mind sharing room with others (as I discovered I do, if they are not of my same gender, and that was extremely embarassing for me) that's THE place.
Stayed 1 night in Oct 2017

8/10 Good

maria, gothenburg, sweden

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
visiting the artbiennal every second year. took a swim at lido. this place to stay was great enough for me and my friend. close to good breakfast-coffee.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien.
Pasamos una noche en el hostel y todo funcionó bien. El personal del hostel nos permitió guardar las valijas hasta la tarde el día siguiente. El servicio corresponde al precio que pagamos, la ubicación del hostel es comoda, las camas también. Ubicado en una plaza en la que habían muchos bares y restaurantes. Sigo escribiendo porque sino no puedo publicar lo que opino del hostel porque el sitio exige una cantidad mínima de palabras exorbitante, si no me habilitan el mensaje pronto no pienso publicarlo. Si sigo escribiendo es porque estoy aburrido, parece una tomada de pelo... No puede ser, que quieren? Un testamento? "Please add a bit more ti tour review" dale pelitudo ya escribí una banda... Queres que cuente hasta como me limpie el orto en el hostel? Dejame publicar el menaje que llevo escribiendo hace media hora, encima el celular pedorro que tengo es horrible para escribir.
Stayed 1 night in Sep 2017

10/10 Excellent

Benjamín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Stayed 1 night in Aug 2017

2/10 Terrible

jose carlos h

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O HOTEL ESTÁ HORRÍVEL, TOTALMENTE INABITADO!
A ESTADIA FOI PESSIMA, POIS NADA FUNCIONA NO QUARTO DO HOTEL, INCLUSIVE COM PROPAGANDA ENGANOSA NO SITE DA 'HOTEIS.COM'!
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最低最悪
最低、最悪。 身体中をダニに刺されました。 エアコンもないので、上半身裸で寝ました。また、3人部屋で1人で寝ていたところ、夜中に何処からかベッドを持ってきて、外人3人がきて4人部屋にされました。 暑いので、窓も開けられ蚊にも刺されました。受付は、中東風の男たちです。 安いからと行った自分がバカでした。 絶対、行かない方がいいですよ!
Stayed 1 night in Jun 2017

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
inadmissible
Notre réservation a été annulée sans que nous soyons prévenu, nous sommes arrivé vers 15H00 pour nous entendre dire qu'il n'y a pas de chambre pour nous et qu'un mail avait été envoyé à Expédia pour annuler la réservation les 2 nuits ont été payées à la commande le patron a dit qu'il n'avait pas été payé et qu'il fallait s'arranger avec vous. je demande donc le remboursement des 237.50 € ainsi qu'un dédommagement nous avons pu trouver une chambre chez l'habitant pour 2 nuits qui nous a couté 300 €

2/10 Terrible

stefano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orrendo
Problemi con le chiavi del portone. Personale che non risponde al campanello. Tantomeno al telefono.sconsiglio vivamente.

8/10 Good

Jovana

Liked: Cleanliness, room comfort

8/10 Good

Juliane, Potsdam

Liked: Cleanliness
Sehr zentrale Lage
Das Hostel liegt sehr zentral mitten in Venedig. Der Eingang ist sehr unscheinbar und daher beim ersten Mal etwas schwer zu finden. Die Zimmer sind sauber, aber recht klein. Dies war das erste Hostel in dem mein Bett täglich gemacht wurde! Es ist ideal geeignet für Leute, die lediglich eine Schlafmöglickeit brauchen und nicht den großen Komfort suchen.

2/10 Terrible

John jairo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
la peor experiencia de mi vida
Una porqueria de sitio atienden de mala gana mal servicio el sitio huele feo y lo peor en pleno otoño y no hay agua caliente un sitio desaseado con hongos en la tina este sitio no deberia estar en la paguina de hoteles,com

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Yara, PTY

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal muy cerca de restaurantes y bares
Habitacion compartida. Se tiene lo basico. Es limpio. Cuarto de baño espacioso. Buena conexion wifi. Los señores que atendian fueron amables. Se puede guardar maleta despues de check out sin costo alguno para retirarla al final de la tarde

6/10 Okay

Fabio, C

Disliked: Staff & service, property conditions & facilities
Molto semplice, mediocre per il prezzo bella zona
Per il prezzo un po deluso ma Venezia si sa è super richiesta e quindi cara. Il bello è la zona, centrale ma fuori dal casino quindi autentica e ideale per rilassarsi dopo la confusione.

8/10 Good

caroline, sollies

Liked: Cleanliness, room comfort
rustique, propre et sympa
beaucoup de difficultés pour trouver l'entrée de l'hôtel le 1er jour , la plaque ressemble à celle d'un privé, peut on écrire plus gros sur la porte? pas de téléphone à l'accueil! celui annoncé ne fonctionne pas le personnel est charmant, c'est une auberge de jeunesse améliorée mais c'est sympa sur la place le côté étudiant est super et la pizzeria- comptoir est délicieuse et pas cher

4/10 Poor

Connie, China

Liked: Staff & service
Disliked: Property conditions & facilities
Wochenendaufenthalt
Es war nur ein Kurzbesuch und ich brauchte nur für eine Nacht ein Quartier. Aber EIN Badezimmer, in dem sich auch die Toilette befindet, ist zu wenig für alle Zimmer und das hat die Qualität des Aufenthalts schon eingeschränkt und weder meinen Erwartungen (auch die Fotos auf der Website) noch dem Preis entsprochen.

6/10 Okay

Verified traveler

Liked: Room comfort