All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was clean, the pool was warm and breakfast was the cherry on top. Will stay again!
Kirstyn
Stayed 1 night in Apr 2024
Response from Yours in Hospitality,Vegreville Suites on 2024/4/29
Hello Kirstyn,Thank you so much for sharing your feedback on your visit. We're glad that you enjoyed your stay at Vegreville Suites.We look forward to seeing you again soon!
2/10 Terrible
Angela
2024/4/21
Angela
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on 2024/4/22
Hello Angela,Thank you for posting your score review. We understand if you're disappointed with your stay. We value your input and encourage you to share more details about your experience so we know if there's anything we can do to deliver an even better experience the next time you visit us. If you have any further concerns, please share them with us. Your feedback and suggestions are always welcome.Thank you, and we look forward to welcoming you back in the future.
I’ve stayed for work and pleasure and would absolutely recommend!
Amanda
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on 2024/4/22
Hello Amanda,Thank you for your review. We greatly appreciate your taking the time to provide us with this valuable feedback. Thank you for the five stars! We are happy to hear you had a positive experience at Vegreville Suites! Again, Thank you, and safe travels!
Hello Dorothy,Thank you for posting and sharing your feedback with us. We value your feedback and are glad you had a great stay.Thank you, and we look forward to hosting you again!Have a great day!
Hello Carley,Thank you for posting and sharing your feedback with us. We value your feedback and are glad you had a great stay.Thank you, and we look forward to hosting you again!Have a great day!
8/10 Good
Tashia
2024/4/14
Liked: Staff & service
Great weekend
Tashia
Stayed 2 nights in Apr 2024
Response from Yours in Hospitality, on 2024/4/15
Hello TashiaThank you for rating us. Your feedback is essential to us, and we value your input. If there's anything we can do to deliver an even better experience the next time you visit us, we encourage you to share more details about your experience. Again, thank you, and we hope to see you again soon!
Only problem I had was trying to get heat lowered!!! Too tired to call front desk, my own fault I guess. Otherwise a good place to stay.
Bev
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on 2024/4/15
Hello Bev,Thank you for your review. We value all feedback and greatly appreciate your taking the time to provide this valuable feedback. I apologize for the heat experience in your room, and we encourage you to let us know next time so we can resolve the problem.Again, thank you for sharing your feedback with us, and we hope to see you again soon!
The pool was great for the kids, the beds were comfy, the mini fridge worked too good and froze the drinks:))
Brent
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on 2024/4/12
Hello Brent,Thank you for sharing your feedback and for rating us. We're glad that you had a great stay and enjoyed our bed.Thank you for choosing Vegreville Suites, and I hope to see you again soon!
Hello Jean,Thank you for rating us. We appreciate you taking the time to share your feedback with us and are glad you had a great stay.We value your input and encourage you to tell us if we can do anything to deliver an even better experience the next time you visit us. Thank you, and we hope to see you again soon!
8/10 Good
Dianne
Business traveler
2024/4/6
I was disappointed that the hot tub was not working otherwise the stay was great. Loved the big rooms with king beds
Dianne
Stayed 3 nights in Apr 2024
Response from Yours in Hospitality, on 2024/4/8
Hello Dianne,Thank you for sharing your feedback. I understand your disappointment. We are working hard to resolve the problem with our hot tub, so I apologize for the inconvenience.We're glad you enjoyed the rooms and the beds during your stay.Again, thank you, and we hope our hot tub is fixed and operational on your next visit.Have a good day!
Hello Imperial,Thank you for leaving us a score review; we appreciate your feedback.We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us.Again, thank you, and we hope to see you again soon!
Hello Jean,Thank you for taking the time to leave us a score review. Your feedback is important to us; we value your input and encourage you to share more details about your experience. If there’s anything we can do to deliver an even better experience the next time you visit us. Thank you and we hope to see you again soon!
Hello Michelle,Thank you for rating us. We greatly appreciate your taking the time to provide us with this valuable feedback.We hope to see you again soon!Have a safe travels!
8/10 Good
Howard
2024/3/24
Howard
Stayed 2 nights in Mar 2024
Response from Yours in Hospitality, on 2024/4/1
Hello Howard,Thank you for rating us. ! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. We hope to see you again soon!Thank you!
Hello Andrew,Thank you for taking the time to leave us a score review. We're glad you had a positive experience while staying with us. We strive for excellent comfort and the best customer service for our guests.Again, thank you, and we hope to see you again soon!
We enjoyed our stay. The staff were friendly and helpful. Breakfast was really good. Lots of variety available.
Yetunde
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on 2024/3/18
Hello Yetunde,We are thrilled that you enjoyed your stay. Your feedback motivates us to continue providing exceptional service to all our customers. Your feedback made our day! We are ecstatic to hear you had a great time at Vegreville Suites.Thank you, and we look forward to hosting you again on your next visit.
10/10 Excellent
Margaret
2024/3/17
Margaret
Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on 2024/4/8
Hello Margaret,We appreciate you taking the time to share your feedback on your score with us.We look forward to seeing you again in the future!Thank you.
Hello C.Thank you for taking the time to share your feedback and for leaving us a score review. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!
Hello Debbie,Thank you for sharing your score review. We are happy you had a positive experience at Vegreville Suites! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thank you.
10/10 Excellent
Kristyn
2024/3/10
Kristyn
Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on 2024/4/1
Hello Kristyn,Thank you for taking the time to share your feedback. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!
The included breakfast exceeded my expectations. The rooms were modern and clean.
William
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on 2024/3/13
Hello William,Thank you so much for sharing your feedback with us! We are pleased to hear that you are enjoying your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.From all of us at Vegreville Suites family, we look forward to seeing you again soon!
Staff were very welcoming. I appreciate the breakfast in the morning. The room is large and clean.
Nadine
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on 2024/3/13
Hello Nadine,Thank you so much for posting your feedback! We are glad to hear that you are enjoying your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.From all of us at Vegreville Suites family, we look forward to seeing you again soon!
Hello Elaine,Thank you for rating us and for sharing your feedback.We're glad you had a great stay during your visit.Thank you, and we hope to see you again soon!
Bed was comfortable, room was clean, staff was very helpful and accommodating. Breakfast was excellent.
Mike
Stayed 1 night in Feb 2024
Response from GM, Vegreville Suites on 2024/3/1
Hi Mike,Thank you for sharing your feedback and leaving us a score review.We appreciate your feedback and are glad you had a positive experience at Vegreville Suites!Thank you, and we look forward to hosting you again soon!
The hotel was great. Its in walking distance to restaurants as well as shopping facilities.
Tamara
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on 2024/2/29
Hi Tamara,Thank you for rating us and for sharing your feedback. We're happy you had a positive experience during your stay, and we look forward to hosting you again on your next visit.Thank you!
Hello Dale,Thank you for sharing your feedback with us.We appreciate your input, as it is essential to us, and we are so happy to hear that you are enjoying the pool and hot tub during your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this kind review.We hope to see you again soon!
Despite being full of guests, the rooms are quiet. Everything is clean. The beds were comfortable. The continental breakfast had many options.
Alvin
Stayed 2 nights in Feb 2024
Response from Yours in Hospitality, on 2024/2/26
Hello Alvin,Thank you for sharing your review. We greatly appreciate your time in providing us with this valuable feedback during your stay.We hope to see you again soon!
Hi Bill,Thank you for rating us.We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites, and we hope to see you soon!
Response from Yours in Hospitality, Annabelle on 2024/2/21
Hello George,Thank you for your review. We are thrilled that you enjoyed your stay. Your feedback motivates us to continue providing exceptional service to all our guests. Your feedback made our day! We are ecstatic to hear you had a great time at Vegreville Suites.Thank you, and we look forward to hosting you again on your next visit.
Hi Dave,Thank you for your review. We are happy to hear you had a positive experience at Vegreville Suites! Thank you, and we look forward to hosting you again on your next visit.
Hello Arnie,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this score review. We value your input as we strive for excellent comfort and the best customer service for our guests.Thank you, and we look forward to hosting you again on your next visit.
10/10 Excellent
ken
Traveled with family
2024/2/15
Great location and nice pool and breakfast
ken
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on 2024/2/21
Hello Ken,Thank you for taking the time to share your feedback and for leaving us a score review. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!
Response from Yours in Hospitality, Annabelle on 2024/2/12
Hi Tyler,Thank you for leaving us feedback on your experience at Vegreville Suites. We are glad you keep coming back and choosing to stay with us.Again, thank you for sharing your feedback with us, and we hope to see you again in the future.Have a great day!
Hi Tom,Thank you for leaving us feedback on your experience at Vegreville Suites. We encourage you to share more details about your experience and let us know if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!
Hi Connor,Thank you for rating us based on your experience at Vegreville Suites, and we're glad the kids enjoyed our pool.We encourage you to share more details about your experience and let us know if there's anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!We hope to see you again soon!
The staff was super friendly and accommodating. There must of been a hockey tournament in town because the hotel was filled with hockey kids and their parents. These kids were sooo loud. Always yelling and screaming. At one point at 9:15 p.m. there were about 8 kids playing hockey in the hallway right outside my suite. I asked the kids to move and they move about 2 feet. Not knowing where these kids parents or chaperones were I called the front desk and the staff handled the problem. They also closed the fire doors to my suite hallway which helped alot. Thank you!!
Kyndra
Stayed 2 nights in Feb 2024
Response from Yours in Hospitality, Annabelle on 2024/2/5
Hello Kyndra,Thank you for rating us! We’re delighted to hear that you received attentive service from our staff! Customer satisfaction is our top priority. We value your input as we strive for excellent comfort and the best customer service for our guests. Again, thank you for sharing your feedback with us. We hope to see you again soon!
Response from Yours in Hospitality, Annabelle on 2024/2/5
Hello Ashley,Thank you for sharing your feedback with us. We appreciate your input, as it is essential to us, and we are so happy to hear that you are enjoying your stay. Thank you for taking time out of your day to leave us this kind review.We hope to see you again soon!
2/10 Terrible
Elaine
2024/1/29
Disliked: Cleanliness
Elaine
Stayed 2 nights in Jan 2024
Response from Yours in Hospitality, Annabelle on 2024/1/30
Hello Elaine,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this score review. We value your input as we strive for excellent comfort and the best customer service for our guests. We encourage you to share more details about your experience and let us know if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!
Hello Blair,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this score review. We value your input and encourage you to share more details about your experience, as it is essential to us, and we will use this information for development purposes.Thank you, and we hope to see you again in the future!
Great place good value but walls are paper thin can hear everything going on in hallway and next room
David
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, on 2024/1/30
Hello David,Thank you for leaving us feedback on your experience at Vegreville Suites. We appreciate your sharing your experience, and we're sorry we didn't match your expectations with our walls. Should you have any further concerns, please share them with us to see what we can improve.Again, thank you for sharing your feedback with us, and we hope to see you again in the future.Have a great day!
I absolutely love this hotel. The rooms are amazing big and very clean and comfortable. The pool is wonderful and the staff are great .the breakfast is good. We will definitely go back
Wendy
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, Annabelle on 2024/1/25
Hello Wendy,We are thrilled that you enjoyed your stay. Your feedback motivates us to continue providing exceptional service to all our customers. Your feedback made our day! We are ecstatic to hear you had a great time at Vegreville Suites.Thank you, and we look forward to hosting you again on your next visit.
10/10 Excellent
Gary
2024/1/16
Liked: Cleanliness, staff & service
I stayed in building one so pool was better, breakfast was served there and staff was helpful. if you stayed in building 2 as l had friends stay staff almost non existent, pool not as nice and had to walk to building one for breakfast and it was -48C when we stayed
Gary
Stayed 2 nights in Jan 2024
Response from Yours in Hospitality, on 2024/1/18
Hello Gary,Thank you for your review. All feedback is important to us, and we greatly appreciate your time in providing this valuable feedback. I understand your friend's disappointment in staying in building 2, and we're sorry to hear about his frustrating experience in that cold temperature last week. So, my apologies for all the inconvenience. We have staff assigned daily to the second building (our extension building), except the front desk is in the main building.Again, thank you for sharing your feedback with us, and we hope to see you again in the future.
Was no heat in our room, should have been switched to a different room but no, now 5 hours after checking in it’s almost bearable in our room and can take our coats off.
Chris
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, Annabelle on 2024/1/18
Hello Chris,Thank you for leaving us feedback on your experience at Vegreville Suites. First, please accept my sincerest apologies, as this is certainly not the level of service we would like to provide our guests. I investigated your feedback with the front desk team regarding your room that day; they feel sorry they couldn't switch you to a different room as all the rooms are occupied, and it's good to hear your room gets warm.We appreciate your feedback, as it is extremely important to us, and we will use this information for development purposes.Please let us know if there is anything we can do further to remedy the situation for you.
8/10 Good
Bradley
2024/1/9
Bradley
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, on 2024/1/18
Hello Bradley,Thank you for your score review. We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. We hope to see you again soon!
10/10 Excellent
Rob
Traveled with group
2024/1/6
Rob
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, on 2024/1/18
Hello Rob,Thank you for rating us. We greatly appreciate your time in providing us with this valuable score review.We hope to see you again soon!
Hello Wendy,Thank you for your score review. We greatly appreciate your time in providing us with this valuable feedback.We hope to see you again soon!
6/10 Okay
Kelly
Traveled with partner
2024/1/2
Liked: Cleanliness, staff & service
The beds were uncomfortable. As well the pillows were uncomfortable.
Kelly
Stayed 1 night in Dec 2023
Response from Yours in Hospitality, on 2024/1/3
Hello Kelly,Thank you for your review. All feedback is important to us, and we greatly appreciate your time in providing this valuable feedback. I understand your disappointment, and we're sorry if we didn't match your expectations with our pillows and your frustrating experience. Unfortunately, we're working on all our beds and upgrading brand-new mattresses—so I apologize for the inconvenience. We hope to get all this done and upgraded by next month.Again, thank you for sharing your feedback with us, and we hope to see you again in the future.
4/10 Poor
Carleigh
2024/1/1
Carleigh
Stayed 1 night in Dec 2023
Response from Yours in Hospitality, on 2024/1/3
Hello Carleigh,Thank you for taking the time to leave us a score review. Your feedback is important to us; we value your input and encourage you to share more details about your experience. If there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!We hope to see you again soon!
Hello Albert,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this score review. We're glad you had a positive experience while staying with us. We value your input and encourage you to share more details about your experience, as it is essential to us, and we will use this information for development purposes.Thank you, and we hope to see you again in the future!
Spent 3 nights. It was quiet, pool was warm and clean!
Lori
Stayed 3 nights in Dec 2023
Response from Yours in Hospitality, on 2024/1/2
Hi Lori,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this valuable score review, and we are happy to hear you had a positive experience at Vegreville Suites! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!Happy New Year!