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Sunstar Hotel Lenzerheide

4.0 star property
Ski hotel with a free shuttle to the slopes

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June 2024

Sunstar Hotel Lenzerheide

Photo gallery for Sunstar Hotel Lenzerheide

Indoor pool, sun loungers
Exterior
Premium Double Room | Living area | Flat-screen TV
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Hair dryer, bathrobes, towels

Overview of Sunstar Hotel Lenzerheide

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Voa Sporz 8, Vaz-Obervaz, GR, 7078
  • Popular LocationArosa Lenzerheide Ski Resort1 min walk
  • Popular LocationCafé Aurora2 min walk
  • Popular LocationChur (ZDT-Chur Train Station)25 min drive
  • Popular LocationChur Station25 min drive
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Room options

View all photos for Classic Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Classic Double Room

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Double Room

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Living area | Flat-screen TV

Premium Double Room

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Single Room

Premium Single Room | Living area | Flat-screen TV

Premium Single Room

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 6 Ping (20 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Single Room

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 6 Ping (20 square meters)
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Lenzerheide

Located in Lenzerheide, Sunstar Hotel Lenzerheide is in a rural area and near a boardwalk/promenade. Arosa Lenzerheide Ski Resort and Ski Lift Dieschen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Beverin Nature Park and Heidsee Lake. AdventureRooms Chur and Albula Train Museum are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing.
Visit our Lenzerheide travel guideOpens in a new window

What's nearby

  • Arosa Lenzerheide Ski Resort - 1 min walk
  • Tgantieni Ski Lift - 10 min walk
  • Fadail Ski Lift - 15 min walk
  • Lenzerheide/Lai LHB Gondola Station - 19 min walk
  • Arosa Ski Resort - 74 min drive

Getting around

  • Tiefencastel Station - 11 min drive

Restaurants

  • Kiosk Canols - 3 min drive
  • Scharmoin - 16 min drive
  • Kiosk Lido - 15 min walk
  • Bergrestaurant Scharmoin - 16 min drive
  • Café Aurora - 2 min walk

About this property

Sunstar Hotel Lenzerheide

Upscale hotel in the mountains
You can look forward to a free breakfast buffet, a terrace, and shopping on site at Sunstar Hotel Lenzerheide. With amenities like a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a massage at Wellnessbereich, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Regional cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sun loungers
  • Free train station pick-up, bike rentals, and self parking (surcharge)
  • An electric car charging station, tour/ticket assistance, and luggage storage
  • Coffee/tea in the lobby, an electric bike charging station, and an elevator
  • Guest reviews say good things about the overall condition
Room features
All 93 rooms include comforts such as pillow menus and separate sitting areas, in addition to thoughtful touches like free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered self parking on site (CHF 15 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chaemi Bar
  • Stoiva
  • Stübli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Frequently asked questions

Does Sunstar Hotel Lenzerheide have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Lenzerheide pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunstar Hotel Lenzerheide?

Self parking is available for CHF 15 per night.

What time is check-in at Sunstar Hotel Lenzerheide?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Lenzerheide?

Check-out is at 11 AM.

Where is Sunstar Hotel Lenzerheide located?

Located near the slopes, this Lenzerheide hotel is in the mountains and within a 15-minute walk of Arosa Lenzerheide Ski Resort, Grappa Grossa, and Heidsee Lake. Ski Lift Dieschen and Tgantieni Ski Lift are also within 10 minutes.

Sunstar Hotel Lenzerheide Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 108 reviews" "
Rating 8 - Good. 52 out of 108 reviews" "
Rating 6 - Okay. 13 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023

8/10 Good

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well situated in the center, friendly, good food, good facilities, clean
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property with one exception -- the clock tower bells were quite near and made us choose between keeping the balcony door and window open for the fresh mountain air, OR closed so that we weren't awoken by the bells.
Stayed 6 nights in Jul 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff.
Stayed 3 nights in Jan 2019

8/10 Good

Christoph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in Lenzerheide
Great value for money. Staff is super friendly, food is delicious, rooms are spacious & clean. We truly enjoyed our stay at Sunstar Lenzerheide.
Stayed 1 night in Dec 2018

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities
Sunstar Hotel Lenzerheide
Very friendly staff and good accommodation. Food at dinner was sub-par.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Sunstar
It was a great experience. My cousin and zi went skiing to Lenzerheide and St. Moritz for 3 days and stayed here. Staff was incredibly helpful and nice. On the first night we were so tired we fell asleeo around 19hrs and woke up really hungry at 22hrs. The restaurant was already closed however they still cooked us a meal! It was really nice of them. Room was in good condition and the hotel is just 1 bus stop away from the main ski lift
Stayed 2 nights in Dec 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017