Thank you

Dear Peter,Thank you so much for taking the time to share your experience at Versante Hotel on Expedia. We are thrilled to hear that you had a great stay with us and that you found our location convenient. It's wonderful to know that you appreciated our staff's hospitality and that you enjoyed the room upgrades provided through Expedia.We're excited about the new Skytrain station opening nearby, which will undoubtedly enhance accessibility for our guests. Your feedback about the overnight parking is duly noted, and we'll continue to evaluate our services to ensure the best possible experience for our guests.We'll be sure to share your kind words with our staff, as they take great pride in delivering exceptional service. We hope to have the pleasure of welcoming you back to Versante Hotel in the future!Warm regards,

Dear Jia,Thank you so much for highlighting the cleanliness of our property and our commitment to sustainability. We're thrilled to hear that you appreciated our use of Dyson blow dryers and reusable water containers. It's wonderful to know that our efforts to reduce plastic waste resonated with you.We're delighted that you enjoyed your stay with us and that you would choose to stay again in the future. We can't wait to welcome you back to Versante Hotel for another fantastic experience!

Thank you for your kind words.

thank you

Dear Francois,Thank you for taking the time to leave such a positive review of your experience at our hotel on Expedia. We're thrilled to hear that you found Versante Hotel to be very nice and modern, and that you appreciated our friendly staff.It's wonderful to know that our location near the airport, shopping, restaurants, and public transportation suited your needs perfectly. We're delighted that you would recommend us and that you would be happy to visit again.We look forward to welcoming you back for another enjoyable stay at Versante Hotel!

Dear Francesca,Thank you for your glowing review of Versante Hotel on Expedia. We're thrilled to hear that you found our property beautiful and chic, and that you enjoyed the spacious room with views.It's fantastic to know that our staff made your stay memorable with their friendliness, and that you found the room service delicious. Your satisfaction is our priority, and we're delighted that we could exceed your expectations.We'll be sure to share your kind words with our staff, as they take great pride in delivering exceptional service. We look forward to welcoming you back for another wonderful experience at Versante Hotel!Warm regards,

Thank you Diana. Look forward to future visits.

Dear Timothy,Thank you for taking the time to provide feedback on your recent stay at Versante Hotel. We're sorry to hear that your experience did not meet your expectations.We apologize if the appearance of our property fell short of your expectations. We strive to maintain a high standard of cleanliness and upkeep, and we regret that we did not meet your expectations in this regard. Your feedback is valuable, and we will use it to address any areas that may need improvement.Additionally, we apologize for the disappointment with the room service. Providing delicious and satisfying meals is a priority for us, and we regret that we did not meet this standard during your stay. Your feedback will be shared with our culinary team to ensure that we are consistently delivering high-quality food to our guests.We appreciate your feedback and hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable experience.Sincerely,

Dear Derick,Thank you for your fantastic review on Expedia! We're thrilled to hear that you consider Versante Hotel the best hotel in Richmond and that you found our location convenient, especially being close to the airport.It's wonderful to know that you enjoyed the dining options available nearby. We strive to provide our guests with a comfortable and enjoyable stay, and we're delighted that we were able to meet your expectations.We'll be sure to share your kind words with our staff, as they take great pride in delivering exceptional service. We look forward to welcoming you back to Versante Hotel for another fantastic experience!Warm regards,

Dear Lei,Thank you for sharing your wonderful experience on Expedia! We're thrilled to hear that you had a positive encounter with our staff who assisted you with transportation to the SkyTrain station.Providing exceptional service is a top priority for us, and we're delighted that our team member was able to make your experience memorable with their kindness and helpfulness.We'll be sure to pass along your kind words to our staff, as they take great pride in ensuring our guests have a seamless and enjoyable stay. We look forward to welcoming you back to Versante Hotel in the future!Warm regards,

Dear Corynne,Thank you so much for your wonderful review and for choosing Versante Hotel for your trips to BC. We're thrilled to hear that you have consistently experienced excellent and welcoming service from our staff, as well as high-quality rooms and amenities during your stays with us.Your loyalty and satisfaction mean the world to us, and we're delighted that we've been able to consistently meet your expectations. We look forward to welcoming you back on your future trips to BC and continuing to provide you with exceptional service and accommodations.Warm regards,

Thank you, look forward to next visit.

Dear Wilson,Thank you for taking the time to share your feedback on Expedia. We're delighted to hear that you found Versante Hotel to be beautiful, clean, and modern.We appreciate your comments regarding the location and dining options nearby. While we're not in the immediate Downtown area, we do strive to offer convenient access to a variety of amenities and attractions. We apologize if our location did not fully meet your expectations in this regard.Your feedback is valuable to us, and we will continue to explore ways to enhance the overall guest experience, including options for dining in the surrounding area.Thank you again for your review, and we hope to have the opportunity to welcome you back to Versante Hotel in the future.Best regards,

Dear Jocelyn,Thank you so much for your wonderful review! We're thrilled to hear that you were amazed by the beauty of our hotel and rooms. It's fantastic to know that you enjoyed the luxurious amenities in your bathroom, including the beautiful tub and complementary bath salts, as well as the connected rain shower. We strive to provide our guests with a comfortable and memorable experience, and we're delighted that we succeeded during your stay.We're also glad to hear that you appreciated our high-end gym facilities. Maintaining a top-notch fitness center is important to us, and we're happy that you found it to be to your liking.Thank you for mentioning the Italian restaurant- Tomatoes across the street. We're always delighted to hear when our guests enjoy the nearby dining options.We look forward to welcoming you back for another stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Best regards,

Thank you for your 5 star review. We look forward to future visits.Our best

Thank you for your feedback, Sarah. We're thrilled to hear that you had an amazing experience with us and that you found our service top-notch. We're also delighted that you appreciated the cleanliness of your room.Your safety is of utmost importance to us, and we appreciate your note about the slipperiness of the shower. We'll certainly address this concern with our housekeeping and maintenance teams to ensure that appropriate measures are taken to enhance safety in our bathrooms.We value your feedback as it helps us continually improve our services and facilities. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future.Thank you again for choosing to stay with us.Best regards,

Thank you for your 5 star review. We look forward to future visits.Our best

Thank you for your wonderful review, Susan! We're delighted to hear that you enjoyed your stay with us and that you found our hotel tasteful, new, and modern. It's great to know that you appreciated the hospitality of our staff and enjoyed the convenience of our shuttle service to the airport.We're thrilled that you also enjoyed dining at Bruno and that you found the restaurant food to be great. Your feedback regarding parking costs is duly noted, and we'll certainly take it into consideration as we continue to enhance our offerings for our guests.We're glad you were able to enjoy our rooftop pool as well. It's always fantastic to hear when our guests take advantage of our amenities and have a relaxing time.Thank you once again for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay.Best regards,

Thank you Matthew

Thank you

Thank you, Yu.

Thank you for your 5 star review. We look forward to future visits.Our best

Thank you for your 5 star review. We look forward to future visits.Our best

Thank you, Brent, for your fantastic feedback! We're delighted to hear that you found our hotel very convenient to the airport and that your room was surprisingly quiet despite the proximity to roads and the airport. We're also glad to hear that you enjoyed our restaurant. Your satisfaction is our priority, and we're thrilled that you had a great experience with us. We'll share your comments with our staff to let them know they're doing a great job. We hope to welcome you back soon for another enjoyable stay!

Thank you, Ilana, for your wonderful feedback! We're thrilled to hear that you found our rooms beautiful, our staff super friendly, and enjoyed our convenient location near the airport. Your satisfaction is our top priority, and we're delighted that you loved your stay at Versante. We'll be sure to share your kind words with our staff to let them know their efforts are appreciated. We look forward to welcoming you back for another fantastic stay!

Thank you Roberta

Thank you, Yue, for your feedback. We're glad to hear you found our hotel nice, but we apologize that the bed and pillows did not meet your expectations in terms of comfort. Your comments will be shared with our team as we strive to improve our accommodations and ensure all guests have a comfortable stay. We appreciate your input and hope to have the opportunity to welcome you back for a better experience in the future.

Dear John,Thank you for taking the time to provide feedback regarding your recent stay with us. We value all feedback from our guests as it helps us improve our services.We're truly sorry to hear that your experience fell short of expectations and that you rated your stay as a 1 out of 5. We would appreciate it if you could provide us with more details about your concerns so that we can address them appropriately.Your satisfaction is important to us, and we would like to make things right. Please feel free to reach out to us directly with any specific issues or suggestions you may have. We are committed to ensuring that all our guests have a positive and enjoyable experience at our hotel.Thank you for bringing your concerns to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Best regards,