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Reviews of Sylvia Hotel

3 out of 5
Sylvia Hotel
1154 Gilford St, Vancouver, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 937 out of 1318 reviews" "
Rating 8 - Good. 291 out of 1318 reviews" "
Rating 6 - Okay. 48 out of 1318 reviews" "
Rating 4 - Poor. 30 out of 1318 reviews" "
Rating 2 - Terrible. 12 out of 1318 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen, Campbell River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Team was Awesome Especially the Front Desk Staff And Pauline in the dining room and the lovely ladies who clean the rooms!!!We will be back but perhaps a room away from the seagulls haha, thank goodness for ear plugs!
Stayed 2 nights in May 2024

10/10 Excellent

Gene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique historic hotel is a great base in the west end. Right on English Bay for walking. Great restaurant and bar
Stayed 1 night in May 2024

10/10 Excellent

Jill T

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Pornthira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff!
Stayed 1 night in May 2024
Response from Nicole on 2024/5/12
Dear Pornthira,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at this lovely historic hotel. Beautiful area, conveniently located in English Bay area.
Stayed 3 nights in May 2024
Response from Nicole on 2024/5/11
Dear Kathleen,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Lynton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big rooms There was maintenance on one of the elevators so only one of the two elevators was working One of the guests had two dogs and did not want anyone in the elevator when her dogs were there This made the wait time to be quite long I suggest in future that people should have priority over the pets Staff were very good
Stayed 3 nights in May 2024
Response from Nicole on 2024/5/11
Dear Lynton,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older style hotel, great food
Stayed 2 nights in May 2024
Response from Nicole on 2024/5/10
Dear Iain,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nicole on 2024/5/11
Dear Kristin,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Rod

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Nicole on 2024/5/11
Dear Rod,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property in immaculate condition! Very comfortable stay
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/5/10
Dear Robert,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Beomsang

Stayed 1 night in May 2024
Response from Nicole on 2024/5/10
Dear Beomsang,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

6/10 Okay

Sally

Liked: Cleanliness, staff & service
Towels were threadbare and the elevators quit working. Otherwise great place to stay.
Stayed 2 nights in May 2024
Response from Nicole on 2024/5/9
Dear Sally,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable overnight stay and enjoyed going out to the park across the street to check out the laughing men art installation. Overall we were impressed with the walkability of Vancouver as a whole, and would like to come back and stay a few days using the Sylvia as base. (Check out the story of Mr. Got to Go, the hotel’s mascot cat.)
Stayed 1 night in Apr 2024
Response from Nicole on 2024/5/6
Dear Amy,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot along the bay. Easy walking to Stanley Park, dining, shopping. Had a lovely couple days in Vancouver.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/5/5
Dear Julie,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Tannis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel! Thoroughly enjoyed our stay. Staff exceptional. A huge thank you to the front desk lovely ladies!!
Stayed 1 night in May 2024
Response from Nicole on 2024/5/5
Dear Tannis,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is lovely with lots of options for walking and dining
Stayed 1 night in Apr 2024
Response from Nicole on 2024/5/5
Dear Ian,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Marnie

Business traveler, Traveled with partner
Fantastic experience elevation was having issues though
Stayed 2 nights in Feb 2023
Response from Nicole on 2024/5/5
Dear Marnie,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

6/10 Okay

Hal

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient to Stanley park.
Stayed 3 nights in Apr 2024
Response from Nicole on 2024/5/2
Dear Hal,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Leanora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and a Vancouver gem.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/29
Dear Leanora,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful location, close to shopping, restaurants and the beach. The room was clean, the bed comfortable and quiet. The staff was friendly and helpful. I love the history of the building and the common areas were clean
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/28
Dear Laura,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
The hotel oozes old charm, and the position right on the beach, the panoramic beach view from the restaurant and the sea air are all gorgeous. The restaurant is reasonably priced. I didn’t get to spend as much time here as I would’ve liked to… will have to return!
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/26
Dear Alexandra,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Russell, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, excellent staff and great lounge
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/26
Dear Russell,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Ryan

Stayed 3 nights in Apr 2024

10/10 Excellent

Dusan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best mango blueberry cheese cake I’ve ever trued
Stayed 5 nights in Apr 2024
Response from Nicole on 2024/4/25
Dear Dusan,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Roger

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here for years as has my wife. We have never been disappointed.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/25
Dear Roger,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The Sylvia is a lovely hotel in the perfect location. I stay here whenever I travel to Vancouver.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/25
Dear Catherine,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the hotel tastefully curated throughout, the beauty of its location, & the meals were great.
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/25
Dear Patricia,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Danie, Federal Way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been out favorite hotel to stay in when we visit Vancouver for the past 40 years. Great location, friendly staff and the dinners and breakfast options in the hotel are great.
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/25
Dear Danie,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An iconic Vancouver hotel and a family favourite for decades.
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/23
Dear Cheryl,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Janice, Drumheller

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!! Out fave place to stay in Vancouver!
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/22
Dear Janice,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again in the future!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque views of the English Bay. Would definitely stay again.
Stayed 3 nights in Apr 2024
Response from Nicole on 2024/4/21
Dear Amanda,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Judith

Stayed 1 night in Apr 2024
Response from Nicole on 2024/5/11
Dear Judith,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

jason

Stayed 1 night in Apr 2024
Response from Nicole on 2024/5/11
Dear Jason,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Lauren

Stayed 2 nights in Apr 2024
Response from Nicole on 2024/5/10
Dear Lauren,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Prithep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near park
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/18
Dear Prithep,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/19
Dear Gregory,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Benjamin

Traveled with family
Great staff and wonderful restaurant
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/18
Dear Benjamin,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here! The beach, the shopping, Stanley Park, all the restaurants within walking distance. Safe place to park and also charge your electric car while here. Great entertainment every night in the lounge and the best view of English Bay for meals. We especially enjoyed the wonderful breakfast before checking out at noon.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/18
Dear Ingrid,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a beautiful peaceful gem from the days long gone by. The granite stairs and pink quartz are a powerful reminder of Vancouver's past. It resides in the perfect location beside the ocean and Denman.
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/18
Dear Pat,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/18
Dear Luis,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and comfortable. It is close to the sea wall and Stanley Park.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/18
Dear Audrey,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love being close to the seawall, beautiful spot.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/16
Dear Paul,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic little piece of history & incredible staff and service. Also the restaurant food/staff is also incredible!
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/15
Dear Emily,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Rishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and location. Helpful staff.
Stayed 2 nights in Mar 2024
Response from Nicole on 2024/4/14
Dear Rishia,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel with lots of history and ambience right on English Bay.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/13
Dear Barbara,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms overlooking English Bay; old-fashioned charm retained but modern upgrades made for a delightful stay. Excellent restaurant and bar.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/13
Dear Diane,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to hang your hat for a few nights. We love the area for walking and dining as well as nearby public transit
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/13
Dear Craig,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Carly, Vancouver

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place . We stay here many times a month
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/12
Dear Carly,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel right off the water
Stayed 3 nights in Apr 2024
Response from Nicole on 2024/4/12
Dear Duncan,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Angus, Sooke

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/12
Dear Angus,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!