雲屯Spa 飯店，旅行前必看！

「All the staff, especially the concierge John, were extremely friendly and helpful. John arranged activities, scooters and coordinated our difficult connecting transportation requirements. The spa was amazing and our room was by far the most beautiful, modern and well appointed of any we've experienced. A spectacular view, extremely comfortable bedding and uncommon conveniences like an in room Nesspresso, auto dimming cove, recessed and under cabinet lighting made it feel very homey....

「Tried some couple of services including spa and room services. Both receptionist doesn’t allow me to use credit cards only cash or local payment method (QR pay). On Aug 2024 neighbor area is like construction side, only few restaurant in nearby area, to be honest if you are foreign tourist prepare some cash or find another place for your own good! Cheers」

「The hotel aims to be a diverse resort, but the actual management appears chaotic and inefficient. Staff lack proper training in service, hygiene, and English proficiency, and the maintenance of hotel facilities is poor. Overall, the hygiene standards of the rooms and restaurant do not reach five-star levels, and the quality does not match the price. Unfortunately, this is currently the only upscale hotel on the island.」

「Phòng rất sạch sẽ, nhân viên quá nhiệt tình, cơ sở vật chất tốt với không gian yên tĩnh cùng bể bơi siêu là chill và giá cả hợp lý. Chắc chắn sẽ quay lại 」

「we liked our stay very much omg the stuff were so helpful it was a new years holiday in Vietnam we could not get a car from ninh binh to ha long had so much stress for one hour called the hotel for help within 15 min everything was ok!came to our hotel they offered us free upgrade and larger beds since we were traveling with 3 children , the room was spacious very clean they even prepared welcome fruit and drinks for us our family is so thankful had a wonderful stay happy memories! 」

「Le personnel était vraiment super. La chambre était parfait. Il n’y a pas meilleur endroit où loger à Cat Ba. La location de scooter sur place est pratique et utile. 」

「Great amenities everything you need Only thing was major construction everywhere and unfortunately the icon will not have a bay view in future as there is tons of new apartments homes hotels and a massive shopping mall being built in front and around the icon 40 building 」