"Kids & I enjoyed our stay at the Hyatt. Staff were attentive and responsive when engaging with our inquiries. Only feed back I have for improvement is the issue with the washroom ventilation system. There seems to be no venting fan and the washroom smelt of urine, stale air and a bit fishy at times, even when only te shower was used all day. Not sure how to remedy this as this is also a new building (2025). Maybe a scent Managment system?"
"The most beautiful, well finished hotel we have ever stayed in. The room was a great size, staff so pleasant and helpful and the amenities top class. Would recommend this hotel to anyone. The views here Ha Long Bay are an added bonus and the hotel ensure the beach area is kept pristine and clean. 10/10"
"The property is great. Location is good. walk to nice beach. Room is clean but the bathroom is easily to get overflow. The AC leaks some waterdroplets. Price is expensive given the qualities of these utilities. Room has stove but no kitchen utensils."
"This was one of my absolute favorite hotels Ive ever stayed at. The staff was beyond helpful but also not pushy. They had a quiet but comforting presence and treated their guests with great care. The rooms and grounds were spectacular, the food was great. Bavo FLC grand golf resort and spa we made a great choice staying with you!!"