2/10 很糟糕
Kailyn
家庭旅遊, 親子旅遊
2025 年 7 月 15 日
不喜歡：整潔度、設施服務和住宿環境和硬體
Well it was unfortunate that the property was so dirty or not taken care of in better words. My husband and our two kids got two rooms and when we first checked in the rooms they put us in, had a literal pile of used, dirty sheets, towels, and linens outside the door. At first i thought the maid(s) must be coming back for that, there is no way it was just left there. Not only did it not get picked up, there were multiple other rooms with dirty linens just sitting outside the room. On top of piles of trash on the bottom floor. I went to the front desk at almost 10 pm, asking if the dirty linen pile could be moved from outside my door because my daughter and i had literally been tripping on the fitted sheet that kept blowing around. It was a huge hazard! When i asked the front desk, he replied with "I can try to do something about it, but our maids called out today so ill have to see what we can do." And even after i had mentioned it, it stayed outside the door all night and was there all the way up to the time we checked out the following morning! I find that SOOO unacceptable, we were literally tripping and i relayed that to the front desk and he could've cared less about our safety. Unfortunately that will be the reason we don't come back, because the lack of care and concern for their guests. Because besides that happening it would have been a nice stay.
Kailyn
於 2025 年 6 月住了 1 晚