Family Room, Terrace | Premium bedding, in-room safe, soundproofing, free WiFi
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Reviews of Casual del Cine Valencia

2 out of 5
Casual del Cine Valencia
Convento San Francisco, 7, Valencia, Valencia

Reviews

8.4

Very Good

Rating 10 - Excellent. 222 out of 609 reviews" "
Rating 8 - Good. 283 out of 609 reviews" "
Rating 6 - Okay. 76 out of 609 reviews" "
Rating 4 - Poor. 20 out of 609 reviews" "
Rating 2 - Terrible. 8 out of 609 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was beyond great. We loved every time we had breakfast there. The bathrooms are small but clean. There no usb connection to charge your phones had to buy one and a power adapter. The staff were very nice and a great location.
Stayed 3 nights in May 2024
Response from Reception on 2024/5/20
Thank you so much for your kind review and we hope to see you again

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a central area, many place to eat, clean area, very relaxing atmosphere outside
Stayed 3 nights in May 2024
Response from Casual del Cine on 2024/5/19
Thank you for taking the time to let us know about your positive experience! It's a pleasure to hear that our hotel was part of special moments for you. We are thrilled to receive such encouraging feedback. We look forward to welcoming you with open arms for your next visit!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, funky "movie" themed little lobby & rooms, comfy beds. "Welcome Pickups" is a great service. Staff wanted to help with our needs. One problem: first suggested restaurant was some distance away. I had to request that they call to make us a reservation. Staff should have offered to make the call before we set out on foot as it turned out they had no availability. So they suggested a nearby better choice. Remote control for the thermostat did not work well. There was not a single English tv station. I suggest getting CNN international or one with current world news.
Stayed 2 nights in Apr 2024

8/10 Good

Krishna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very accessible to everything and every one. I will love to stay again at this hotel.
Stayed 1 night in Mar 2024
Response from Reception on 2024/4/1
thank you so much, we hope to have you here again.

6/10 Okay

Zachary

Traveled with family
Liked: Cleanliness, staff & service
Booked a room with two singles and got one double bed. Location is fantastic.
Stayed 1 night in Dec 2023
Response from Casual del Cine on 2024/1/9
Thank you very much Zachary for your kind comment. We appreciate your feedback. We value your opinion and are committed to continuous improvement and look forward to welcoming you with open arms on your next visit!

8/10 Good

Daniel

Stayed 1 night in Dec 2023
Response from Casual del Cine on 2024/1/9
¡Gracias Daniel por tomarte el tiempo de dejarnos saber sobre tu experiencia positiva! Es un placer saber que nuestro hotel fue parte de momentos especiales para ti. ¡Te esperamos con los brazos abiertos para tu próxima visita!

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just needed the one night and found the room was acceptable for the price. The breakfast looked good but we choose to eat in one of the many nearby cafes. A couple of things detracted from our stay There was always a bad odour in the elevator. I found the bed was too short for me to stretch out. There is an arrangement between the hotel and the local parking garage to provide 24hr parking for 17 euro but the garage is 300m away and not obvious when driving to the hotel.
Stayed 1 night in Dec 2023
Response from RECEPTION on 2024/1/6
We regret the difficulties you experienced during your stay. We are actively addressing the maintenance issues you mentioned to enhance our quality. We appreciate your patience and hope to have the opportunity to offer you a more positive experience in the future.

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Casual del Cine on 2023/12/9
¡Muchísimas gracias por tu amable reseña! Nos llena de felicidad saber que cumplimos con tus expectativas. ¡Esperamos verte pronto de nuevo para brindarte otra estancia inolvidable!

6/10 Okay

miguel

Traveled with family
Liked: Staff & service
Stayed 8 nights in Nov 2023
Response from Casual del Cine on 2023/12/9
¡Muchísimas gracias por tu amable reseña! Nos llena de felicidad saber que cumplimos con tus expectativas. ¡Esperamos verte pronto de nuevo para brindarte otra estancia inolvidable!

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. We were able to walk everywhere we wanted to go.
Stayed 2 nights in Nov 2023
Response from Casual del Cine on 2023/12/9
We are delighted to read your very positive review. Thank you for sharing your experience with us! We are glad that you enjoyed your stay and that our team contributed to making it special. We look forward to welcoming you again on your next trip.

8/10 Good

Ivor

The hotel suited all our needs, being able to walk to the tourist attractions, a food breakfast and an adequate place to sleep.
Stayed 4 nights in Nov 2023
Response from Casual del CIne on 2023/12/9
We are delighted to read your very positive review. Thank you for sharing your experience with us! We are glad that you enjoyed your stay and that our team contributed to making it special. We look forward to welcoming you again on your next trip.

8/10 Good

Norona

Traveled with family
Liked: Amenities
Location of hotel is super convenient, 3 minutes walk to the train and metro station, and is situated in the city centre. Staff is polite and helpful.
Stayed 1 night in Oct 2023
Response from Casual del Cine on 2023/12/9
Thank you so much for your kind review! We are delighted to know that we met your expectations. We appreciate your praises for our team and services. We always work hard to provide memorable experiences. We hope to see you again soon to offer another unforgettable stay!

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Casual del Cine on 2023/12/9
Thank you so much for your kind review! We are delighted to know that we met your expectations. We always work hard to provide memorable experiences. We hope to see you again soon to offer another unforgettable stay!

4/10 Poor

Charlotte

Disliked: Property conditions & facilities
no fridge
Stayed 4 nights in Sep 2023

10/10 Excellent

Ajay

Stayed 2 nights in Sep 2023

10/10 Excellent

Miguel

Stayed 1 night in Sep 2023

10/10 Excellent

Desdemona

Traveled with partner
Liked: Amenities
Very friendly staff and great location
Stayed 2 nights in Sep 2023

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live long and prosper València!
Great family friendly room. Description on hotels.com did not do it justice. Felt more like a suite. Door to separate off kids area. Good storage and balcony area with view over city. Excellent central location. Parked in secure underground car park half a mile away for 15 euros a night.
Stayed 3 nights in Jul 2023

4/10 Poor

Tracy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was way too small and badly arranged.
The bed is too short for average people and too small for one person. The bathroom door makes the bathroom almost unnavigable. A desk was a nice touch but. With the tv, blocks the way to the other side of the bed. In short the room is very badly arranged for the size. It was not a comfortable stay at any price. Maybe for s single person it might have been more bearable. Location was very nice.
Stayed 2 nights in Jul 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
All was amazing All staff friendly and helpful Breakfast was excellent All areas spotless and clean Shower gels etc provided
Stayed 1 night in Jul 2023

4/10 Poor

Enrique

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Too small and noisy
Small typical European hotel downtown. Tiny rooms. So-so bedding but the worst was being next to the old fashioned elevator. Way too noisy late into the night and very early in the morning. Window looked out into nothing but air conditioner units.
Stayed 2 nights in Jun 2023

8/10 Good

MOHAMMAD NABIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
سياحة جميلة
الاستقبال ممتاز..الموقع رائع.الغرفة صغيرة ..والمصعد ضيق...الفطور محدود
Stayed 2 nights in May 2023

10/10 Excellent

Mary

Stayed 1 night in May 2023

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Everything well except the comfort of the rooms
Stayed 3 nights in Apr 2023

10/10 Excellent

Barry

Stayed 1 night in Apr 2023

2/10 Terrible

Rhiza

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes after we checked in the elevator broke, just when we’re going to take our luggage to our room on the 6th floor. Ugh! The staff was not even helpful, and seems like they were hiding in the back, because they were nowhere to be found. Broken pieces on some of the stairs steps.
Stayed 2 nights in Mar 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, room comfort
This is a 2 star hotel (basic accommodation) in the best location. It was clean and everyone at the front desk was kind and helpful. The room definitely could use refurbishing- there were marks on the walls and permanent stains on the curtains but I have no problem with that as long as the room is clean and it definitely was. I loved being in the center of everything, lots of restaurants within 15 minutes by foot and the hotel is located on a very quiet alley so the only problem I had with noise was the one night a guest (s) left a dog alone in the room above me and it cried/barked/howled for hours. Not the hotels fault and it didn’t ruin my stay. All other nights were very quiet. As long as you accept that this is a two star with few amenities, you will get a clean room in an ideal location for a very good rate.
Stayed 7 nights in Jan 2023

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
Great location
Great location for exploring the historic areas of the City, basic accommodation but did the job, friendly staff. Basic continental breakfast.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was very. Comfortable. Great location. Excellent breakfast
Stayed 1 night in Oct 2022

8/10 Good

Harrilla

Traveled with family
Liked: Cleanliness
small place, center of city, good price
Stayed 1 night in Sep 2022

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very original hotel
the hotel was beautiful and very original. for me was excellent. location - next to the train station, restaurants, shopping. I recommended it!!!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position for train/metro/airport
Perfect area so close to train station/metro and shopping/site seeing. A little noisy I’m sure I hear my next door neighbour snoring. Great decor however my room- you would not need to be sensitive to the meaning of the film theme in my room or you would never have slept especially if you have viewed these films. Ha ha. Great shop at back of hotel on Main Street for water/drinks snacks etc.
Stayed 2 nights in Aug 2022

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, staff & service
Great staff. Carlos is super helpful and funny. Room was way too small for four people. No fridge or ice.
Stayed 2 nights in Jul 2022

10/10 Excellent

Martynas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is almost perfect place to stay in Valencia. It super close to the station and also very close to the main square and tourists attractions. The staff was super welcoming. They have 24h reception. Also, they dealt with my non standard request very well. I was pleasantly surprised by the level of service! I can totally recommend this hotel to anyone who wants to stay in Valencia.
Stayed 1 night in Jul 2022

10/10 Excellent

Edmundo

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
carlos fabuloso
really felt special with a one to one conversation with reception. very helpful. enjoyed my stay
Stayed 1 night in Jun 2022

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so convenient for Estacion del Norte. Restaurant and cafes just outside. great for the shops. superb decor in the room. will be back.
Stayed 1 night in May 2022

10/10 Excellent

CAROL, Cicero

Liked: Cleanliness, staff & service
The staff and location were excellent!
Stayed 2 nights in Mar 2022

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness, staff & service
Too small room and bathroom dissapointed
Stayed 3 nights in Feb 2022

10/10 Excellent

Alina M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está en el mismo centro de la ciudad, todo queda muy cerca. Un lugar maravilloso
Stayed 2 nights in Dec 2021

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you could ask for
Excellent hotel, helpful and friendly staff, great location.
Stayed 2 nights in Nov 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly place.
Stayed 3 nights in Nov 2021

10/10 Excellent

Claudiu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel deserves at least 3 stars. Clean, friendly staff, good location, value for money etc. It has a positive vibe, thumbs up!
Stayed 1 night in Oct 2021

10/10 Excellent

maria Sol

Stayed 3 nights in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent and the room with the balcony was great
Stayed 1 night in Sep 2021

8/10 Good

Jonathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel in pedestrian street (very quiet) in very central Valencia, a great location for sightseeing or travel stop. It's a little bit "theme park" with cinema decoration, but not over the top. (Especially nice marble cutting on the stairs with an almost-completely hidden stained glass balustrade.) Our room had a nice little balcony looking on the pedistrian street. The air-conditioner was replaced with a portable unit, but we didn't need to use it. Free bottle of water, no fridge. Very many places to eat within a few minutes walk (try Los Toneles in C/ Riberes if you like tapas in the street). Estacion del Norte about 3 minutes walk and worth seeing for its fantastic art nouveau tiling, Plaza del Ayuntamiento about the same distance.
Stayed 1 night in Aug 2021

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in best location, location. inside Hotel is Tiny stairs, small elevator, good breakfast. We come from Barcelona by train and hotel 2 minutes from the train station. If you wanna live in a right centre of Valencia it's the best hotel for the price.
Stayed 2 nights in Jul 2021