"The staff was exceptional, especially Hana and Kevin. They both went well above and beyond to accommodate my wife and I.
He shout out to the valet guys and the gentleman that was running the Spa.
The property looks like an authentic Austrian village."
"The check in/lobby area and room had a STRONG smell of Fabuloso to the point of being noxious, but it did make me feel like the place was clean. The room was quite nice but the bed set up was a bit weird. All in all it was nice."
"The staff is very helpful. They totally spoiled our dogs upon arrival! They got a whole bag of everything they could possibly need while staying at The Lodge."
"I really like this place. I've been there four times. HOWEVER, they do not maintain their pool. If pools are important to you, do not stay here. I just completed a trip there and the pool had hundreds of dead black bugs (looked similar to flies but not sure what they were). It was disgusting. It seems no one maintains the pool. They can skim it manually or monitor the skimmer in the pool. It really is too bad because everything else about this hotel is great. I took advantage of the free shuttle into town. The free cookie at checkin is always fun. The restaurant off the lobby is great. They have a nice weight room but I didn't use it."
"I loved staying here - such a pleasant surprise. Rooms are nicely updated, VERY comfy beds, perfect location in Vail village, but the best part was the staff. Every person was so friendly; they chatted with us, offered amenities I did not even think to ask about, and just made our stay wonderful. We’ll definitely stay here next summer"