「I was supposed to stay with them back in December of 2025. Unfortunately, my sister passed away the very day I was supposed to fly out and check in. I called to see if they could offer a refund given the circumstances, and I even offered to provide documentation as proof. Sadly, corporate said they would make no exceptions.
This was very disappointing and honestly felt extremely insensitive. I understand that businesses have policies, but I believe there should also be room for compassion and...
「I was supposed to stay with them back in December of 2025. Unfortunately, my sister passed away the very day I was supposed to fly out and check in. I called to see if they could offer a refund given the circumstances, and I even offered to provide documentation as proof. Sadly, corporate said they would make no exceptions.
This was very disappointing and honestly felt extremely insensitive. I understand that businesses have policies, but I believe there should also be room for compassion and...
Gabriela