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I am writing to express my strong dissatisfaction with my recent stay at Conca Bella Boutique Hotel. Upon check in, we were not initially given the upgraded room we expected in addition to the VIP perks for food. On the second day, staff informed us there had been a misunderstanding and moved us to a different room, which they described as an upgrade. However, this new room turned out to be significantly worse. The room was extremely hot due to direct sun exposure throughout the day. We turned...
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I am writing to express my strong dissatisfaction with my recent stay at Conca Bella Boutique Hotel. Upon check in, we were not initially given the upgraded room we expected in addition to the VIP perks for food. On the second day, staff informed us there had been a misunderstanding and moved us to a different room, which they described as an upgrade. However, this new room turned out to be significantly worse. The room was extremely hot due to direct sun exposure throughout the day. We turned...
michel