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Reviews of Planet Hollywood Goa Beach Resort

5 out of 5
Planet Hollywood Goa Beach Resort
30/3, Acsona Waddo, Uttorda Beach, Salcete, Uttorda, Goa

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 82 reviews" "
Rating 8 - Good. 32 out of 82 reviews" "
Rating 6 - Okay. 7 out of 82 reviews" "
Rating 4 - Poor. 5 out of 82 reviews" "
Rating 2 - Terrible. 4 out of 82 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Staff & service, amenities
Nice hotel, some of the rooms have some wear and tear that need to be fixed up. Room service, breakfast options, pool and gym were above average
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/2/29
Dear Mr. Michael, We appreciate you taking the time to share your valuable feedback on Expedia. Dear Atul, we appreciate you taking the time to share your valuable feedback on Expedia. We are glad that you had a wonderful experience with us. We look forward to welcoming you back soon.

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like 2 stars
How is this place 5 stars? Maybe once upon a time when it opened. But now it’s very rundown. My room had dead in insects everywhere upon check-in, room also had a strong smell of urine and musty. Can’t get rest as so much noise from both other guests and staff. Breakfast was mediocre at best.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 2024/2/1
Dear Mr. Jonathan, We appreciate you taking the time to share your valuable feedback on Expedia. Our attention to detail is usually exceptional but we apologize profusely for missing the mark this time, we will embark on taking a series of steps that will help resolve this concern of yours; however, we look forward to welcoming you back soon.

10/10 Excellent

Tarshish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea facing cottage was a great facility to stay in. Extremely comfortable and the foot massager was a boon. Will definitely return
Stayed 1 night in Dec 2023
Response from Hotel Management on 2024/2/8
Dear Mr. Tarshish, We appreciate you taking the time to share your valuable feedback on Expedia. We are glad you had a wonderful experience with us and were impressed by the Sea View Chalet and also the foot massager placed in the room. I look forward to welcoming you back to our Planet, soon.

8/10 Good

Narayanan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food was average but facilities and staff were nice
Stayed 4 nights in Nov 2023

10/10 Excellent

Valeri, Lynnwood

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
They were doing construction the whole time we were there! They would work on it till really late at night. On our last night i had to call 2x's to have them stop construction as I could not sleep with the pounding and saw noise. Overall the stay was great minus the construction. Chef Abishek was amazing! Made us the perfect meal and would ALWAYS check on us!
Stayed 3 nights in Oct 2023
Response from Hotel Management on 2024/2/1
Dear Ms. Valeri, We appreciate you taking the time to share your valuable feedback on Expedia. We apologize for the inconvenience caused by the construction work. Thank you for appreciating Chef Abhishek for his amazing work, I assure you this will go a long way in motivating him to do his best. We look forward to welcoming you back soon.

10/10 Excellent

Atul Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 2023/10/11
Dear Atul, we appreciate you taking the time to share your valuable feedback on Expedia. We are glad that you had a wonderful experience with us. We look forward to welcome you back soon.

4/10 Poor

SHRIPATI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Hotel Manager on 2023/6/26
Dear Shripati, request you to share more detailed information about your stay with us so that we could understand the reason behind the 2 star rating.Nevertheless, we look forward to welcome you back soon.

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a ok resort, pretty but kind of boring.
Stayed 1 night in Mar 2023
Response from Hotel Manager on 2023/4/12
Dear Maria, We appreciate you taking the time to share your valuable feedback on Expedia. We are sorry you did not have a great experience with us, however we hope you give us another chance to serve you better.

4/10 Poor

Jonathan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty- towel was ripped, switches didn’t work. Service was slow or there was none. Was also very overpriced

6/10 Okay

Kartik

Traveled with group
Liked: Room comfort
3 star resort by Western standards
Overall the hotel is well appointed with beach front access and lovely, warm sand with little to no garbage. The groundd of the hotel are well maintained, for Indian standards, and are very beautifully landscaped. This is similar to a 3* resort in the Caribbean. The rooms are a bit dated, the beds needs replacing and the use of satin bed covers and pillow cases is a bit off putting due to visible staining. The common areas are in need of modernization as the theme of Hollywood needs to stay a bit more relevant. There are no activities anywhere in the resort with the exception of a carrom board and some paid archery. The outside kids area is great with lots to play on. The pool is well maintained though we did have to alert them off several insects living in the pool (pool chemicals need to be increased). We visited the spa and it was well done. There were only 2 restaurant choices available when we went (Nov 2022), Poseidon's grill (beach front bar) and the buffet. The beach front was great, the food was excellent, fresh and no "after effects", though the prices are around $18CAD/1100INR for sushi roll and about $10/550INR for alcoholic beverages. Be careful when purchasing the grilled seafood, the price is per grm (4 Tiger prawns was about $24/1300INR). The buffet is good, Dinner and lunch buffet was good, though 95% Indian food only with 1 thai curry and 1 pasta though they claim to be a multi cultural food selection. Great dessert!
Stayed 3 nights in Nov 2022

2/10 Terrible

Andrew

Stayed 2 nights in Oct 2022

2/10 Terrible

Sal

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place seems like it was never taken care of. Mold on all outdoor furniture. Drinks are terrible. Pool bar was closed said due to Covid. Lobby is kept great but after that place is a dump. No music anywhere place is just dry no excitement not sure where it gets it’s reviews from or who’s doing it but this is not a good place for vacation. On a good note staff is great not their fault how the place is kept. Probably poor management or just lack of the Planet Hollywood feel. No beach chairs or service by the pool. No drink service by the pool. Beach bar crew is great very accommodating hookah was perfect. Ac was cold in the room.
Stayed 4 nights in Sep 2022

10/10 Excellent

Sumit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too good
Stayed 2 nights in Mar 2022

8/10 Good

Divya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for stay
Hotel was excellant we enjoyed everything
Stayed 1 night in Apr 2022

10/10 Excellent

Jyotish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. We have stayed earlier too however that was when they were reopening after a spell of being closed due to the Pandemic's impact. Strongly recommend the property for the service and pool
Stayed 2 nights in Jan 2022

6/10 Okay

Tanima S, Dublin

Traveled with family
Liked: Staff & service
Property was ok,rooms were not what you see in planet hollywood in other countries. The property was rated as a 5 star property but it is definetly not it is more a 4 star property. No activity as you see in other planet hollywood. Spa was really good.
Stayed 3 nights in Dec 2021

4/10 Poor

B P

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No words to describe this experience
Amazing experience! Once in a lifetime stay. Highly recommended for couples. Their dine in options and Executive Suites are beyond mindblowing
Stayed 2 nights in Nov 2021

10/10 Excellent

Sona

Stayed 7 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent Place to Stay
It was a decent stay. The property is slightly dated with some visible signs of aging in the rooms. We had eight rooms and thought we should have been offered rooms together /adjacent ones. Instead they were scattered showing poor customer insight on part of person allocating rooms.
Stayed 3 nights in Oct 2021
Response from Sunil Amonker on 2021/10/16
Thank you for your valuable post stay feedback.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Planet Hollywood is a beautiful resort. Very well maintained. Specially now during covid they were trying so hard to disinfect everything and make sure that guests were keeping the masks on in the common areas. I didn't like the refillable water bottles idea during covid.
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good resort for relaxing vacation
After staying in Planet Hollywood, Las Vegas and loving it, I was excited to stay at the property in Goa. We had a bit of a slow start with the unfriendly reception staff, who were not very accommodating to our needs. And gave us the the first room which had malfunctioning items and did not live up to expectation. However, once I interacted with management who was very responsive, we were given a wonderful room which we completely enjoyed staying in. The service and special care was taken by Brian Rodrigues and his team, Nisha, Ravi, Jesus, Royston. They were wonderful in their efforts, always alert in their roles and very sweet to interact with. We also dined at both Poseidon's Cove and Planet Dailies and here too we met with the best in service from Chef Rodney, Karl, Tukaram and enjoyed delicious food served to us on the buffets and a-la-carte, with Goan specialties . The Resort is spacious and well laid out with games and fun at the lobby area, then a huge pool with a jacuzzi section and then the beautiful green lawns, which take you all the way to Utorda beach. It was good to see Carlos on duty at the pool he is very particular about maintaining hygiene and at the same time making guests comfortable. The beach is so clean and peaceful and we would go there to see the sunset every evening.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Disliked: Cleanliness
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Stayed 3 nights in Dec 2020

8/10 Good

Mukesh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here. Lovely location. Great beach. Fab service.
Stayed 7 nights in Feb 2020

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When going to Goa choose Planet Hollywood
Planet Hollywood Goa was definitely a 5 star experience. When we arrived we were greeted with a tropical juice and friendly staff. Subha was the perfect hostess. She offered us late checkout because our flight wasn’t until late evening. I utilized the spa and was pampered with the best pedicure by Sewzel. I wanted to eat at the pool but didn’t want snacks, so Wilbert ordered me a special dish from the main kitchen and it was delicious. We had our clothes laundered within hours, which was unexpected. We were so relieved that this was actually a 5 star hotel, considering some countries interpretation of 5 stars are not accurate. The landscape was extravagantly tropical. They offer meditation and yoga every morning on the lawn. If I’d know that before we took a yoga retreat at bamboo yoga retreat, I would’ve just booked there instead. The resort has its own beach and restaurant and bar. Subha also upgraded our room to a pool view which was awesome. The rooms are soundproof so I did not hear any noise from the outside. My friend is a marvel’s comic nerd, and our room was a Batman theme. He loved it, including all of the ambiance lighting. I definitely recommend this resort for a 5 star experience.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fab stay in Goa, booked pool view hotel room which had an amazing view and the hotel was fantastic. We did however feel the charge for the New Year’s Eve party was way too much for what it was (music was ok not great, food was limited and cold by the time you get it). The restaurants at the hotel are really expensive compared to the beach shacks which serve amazing food. Cabs are super expensive and they con you so much but that the way it is, it’s all privatised. Each hotel has their own drivers and other drivers aren’t allowed to pick you up from the hotel front which was annoying. The hotel has everything, gym, spa, pool, games in the lovey late check out options, is literally on the beach front. They do not have a concierge so would recommend doing your research beforehand. The area is very quiet compared to other beaches but if I wanted some downtime and relaxation I would definitely come back!!
Stayed 5 nights in Dec 2019

6/10 Okay

Alberto

Disliked: Staff & service
Stayed 3 nights in Dec 2019

8/10 Good

Swapneel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Manager on 2019/12/30
Thank you for the stay feeback

10/10 Excellent

Varun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Response from Manager on 2019/12/27
Thank you for your feedback Mr. Pahwa !

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great resort-no "resort amenities or activities!
The hotel is very nice. The service is pretty good, although not as good as other hotels we've experienced in India. They could take some tips from India chains such as the ITC for service. However, shout out to Lana in the restaurant, who saw the staff was taking painfully long to get to us and stepped it up, she went above & beyond all the days we went in there, and we are thankful for her kind words, great conversation and go-getter attitude. She is a true gem!!! The hotel lacks activities of any kind which is strange for a "beach hotel". We checked into another Goa hotel after this one, and they had activities for guests. There was limited music by the pool, also strange, and no beach chairs. PH please have music by the pool, and beach chairs!
Stayed 3 nights in Nov 2019
Response from Manager on 2019/12/27
Thank you for your feedback Ms. Pennisi !

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a very nice, clean beach. Everything very well organised and maintained. Staff is highly customer centric and always ready for solutions to customer needs.
Stayed 3 nights in Sep 2019

10/10 Excellent

traveloaddict, Mumbai

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Fantastic staff. Superb pool. At the beach. Lovely Greens. And delicious food.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Kirti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, the location and the beach!
One of the nicest and cleanest places I have stayed in on my travels! The service, the food, all the super staff made this an amazing place to stay. Add to that the gorgeous beach, wonderful pool and totally relaxing spa and you’ve got a great combination for a chilled holiday!
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Sunil Amonker on 2019/7/1
Thank you from team Planet Hollywood Goa and we look forward to welcome you back soon.

8/10 Good

Unknown, Uttoroda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hollywood theme itself is fantastic. The Wall decor is very tastefully done. The gardens are beautiful and the beach is clean! I feel that a magnifying mirror should be attached on the bathroom wall for hair and makeup. It's a must. Small children should stay away from Jacuzzi as couples want to relax during vacation. A kidde pool is right next to it but still children kick and splash water and play balls in Jacuzzi which is totally unacceptable and irritating. A clock is needed on the bar wall near the pool to be aware of time.
Stayed 3 nights in May 2019
Response from Sunil Amonker on 2019/7/1
Thank you for your valuable feedback and we look forward to welcome you back soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very good ,good food ,service ,location
Stayed 3 nights in May 2019
Response from Sunil Amonker on 2019/7/1
Thank you from team Planet Hollywood Goa and we look forward to welcome you back soon.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Ac not working since we checked in. Staff came about 5 times to see. But still Ac not working in both the rooms. Get our rooms changed immediately
Stayed 1 night in May 2019
Response from Sunil Amonker on 2019/7/1
Thank you from team Planet Hollywood Goa and we look forward to welcome you back soon.

10/10 Excellent

LuxuryVacations

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent shall recommend to everyone to stay and enjoy the hospitality of this great property
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, excellent food. Room service and housekeeping could have been better . Children activities if any were not communicated well.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2018

8/10 Good

Shubhra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeous beach resort
The beach resort is beautiful and well maintained. There is direct beach access from the property and water sports are available at the clean white sand beach. Shacks line the beach offering great food choices. The resort has a lovely pool, bar, gym, night-club like music room to dance the night away, a coconut cove, a meditation park and a nice spa. The restaurant is nice too. We were there for a class reunion and had a great time. There was just one problem - housekeeping needs better training. They completely disregard the "do not disturb" sign outside the door despite reminders and the housekeeping staff mops the floor when servicing the room and leaves the unattended room door wide open. This happened to several of us and when I walked into my room one day the housekeeping staff was in the next room (4 staff members in a closed room) and they had no idea I had walked into my room without any key. Upon calling the reception the staff came out but had absolutely no regrets or even an acknowledgement of having done anything wrong in leaving my room door wide open. Their answer was "we have cameras". Secondly I left a very generous tip during checkout at the reception to be shared by the hotel staff but the person at the reception quietly put it in his own pocket and refused to include it in my checkout statement saying he will share it. I am not sure he did because the tip I paid earlier at the spa was included in the receipt.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Average Stay
The staff were not the most courteous and heloful
Stayed 1 night in Dec 2018

8/10 Good

Zubair

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, amazing beachside property, friendly staff, love to visit again
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good but not satisfactory
Property and Hotel was good. The only think which I not like was the CheckOut where we were not provided even 30minutes extra as we came midnight we have to rush for checkout.
Stayed 2 nights in Jun 2018