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Hotel Diament Ustron

3.0 star property
Families can enjoy active days with playground fun and billiards challenges, followed by evenings of relaxation with rejuvenating massage treatments

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Hotel Diament Ustron offers a perfect mix of family activities and relaxation. Enjoy coffee at the café or indulge in spa treatments like manicures and body scrubs. The property features an indoor pool, a children's pool, a playground, and an arcade room for entertainment.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Double or Twin Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Cable/satellite channels
In-room safe
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Family Room

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Senior Suite (Panoramic)

Senior Suite (Panoramic) | In-room safe, desk, iron/ironing board, cribs/infant beds

Senior Suite (Panoramic)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • Mountain view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Panoramic Apartment

Panoramic Apartment | Living room | TV

Panoramic Apartment

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Triple Room, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
Cable/satellite channels
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Room, 2 Bedrooms, Mountain View

Executive Room, 2 Bedrooms, Mountain View | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Room, 2 Bedrooms, Mountain View

Highlights

Air conditioning
TV
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
Cable/satellite channels
In-room safe
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
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About the neighborhood

Located in Ustron, Hotel Diament Ustron is connected to the convention center. Roman Catholic Church of St. Clement and Piast Castle Tower are local landmarks, and some of the area's attractions include Leśny Park Niespodzianek and Sports Trophy Gallery of Adam Malysz. Traveling with kids? Consider Centrum Kultury i Sztuki "Dwór Kossaków" and Dream Park Ochaby. Spend some time exploring the area's activities, including snowboarding, skiing, and skiing lessons. Visit our Ustron travel guide
Map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450

What's nearby

  • Leśny Park Niespodzianek
    2 min walk - 0.2 km
  • Pijalnia Wód
    3 min walk - 0.3 km
  • Playground at the Amphitheatre
    11 min walk - 1.0 km
  • Dolina Gościradowca Trail
    12 min walk - 1.1 km
  • Ustron Ski Resort
    5 min drive - 4.5 km

Getting around

  • Ustron Zdrój Station
    19 min walk
  • Katowice (KTW-Pyrzowice)
    113 min drive

Restaurants

  • Dwor Skibówki
    10 min drive
  • Zbójnicka Chata
    10 min drive
  • Karczma Wrzos
    18 min walk
  • U Janeczki
    3 min drive
  • Karczma Góralska
    18 min walk

About this property

Hotel Diament Ustron

Family-friendly hotel connected to the convention center
At Hotel Diament Ustron, you can look forward to a terrace, a coffee shop/cafe, and a garden. Treat yourself to a body scrub, a manicure/pedicure, or a massage at the onsite spa. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Multilingual staff, tour/ticket assistance, and meeting rooms
  • A banquet hall, a front-desk safe, and a 24-hour front desk
Room features
All 77 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Cribs/infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 193.0 per night
Cribs (infant beds) are available for PLN 19.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per night
  • Rollaway bed fee: PLN 193.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Frequently asked questions

Does Hotel Diament Ustron have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Diament Ustron pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PLN 25 per night.

What time is check-in at Hotel Diament Ustron?

Check-in begins at 4 PM.

What time is check-out at Hotel Diament Ustron?

Check-out is at 11 AM.

Where is Hotel Diament Ustron located?

This family-friendly Ustron hotel is located in the mountains, within a 10-minute walk of Pijalnia Wód and Leśny Park Niespodzianek. Dolina Gościradowca Trail and Playground at the Amphitheatre are also within 1 mi (2 km). Ustron Zdrój Station is 19 minutes by foot and Ustroń Brzegi Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Diament Ustron Reviews

8.4

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 78 reviews
Rating 8 - Good. 21 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Stayed 2 nights in Sep 2022

8/10 Good

JIM

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Stayed 3 nights in Oct 2022

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Stayed 1 night in Aug 2024

4/10 Poor

Mahir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eski ve kirlik

Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Stayed 1 night in Sep 2023

6/10 Okay

Michal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Podróż sluzbowa

Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Stayed 1 night in Aug 2021

10/10 Excellent

Ho Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

refresh

Quiet and clean air environment cleanly maintained accommodation
Stayed 1 night in May 2021

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Basen w tygodniu czynny z przerwami. Od 9 do 12 i następnie dopiero od 16. Więc jak ktoś jest na kilka dób i popołudniem chce popływać to takiej opcji nie będzie. W weekendy jest inaczej. Mimo serwowanych śniadań (czas pandemii), wybór ok, wystarczający. Niesamowita obsługa Pani Ilony na recepcji, podróżujemy bardzo dużo, ale tak szczegółówo o hotelu i atrakcjach w okolicy nikt nigdy nie opowiedzial nam!
Stayed 2 nights in Mar 2021

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Stayed 2 nights in Oct 2020

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fajnie

Wszystko było ok, miła obsługa i super kelnerka na śniadaniu nam się trafiła
Stayed 2 nights in Oct 2020

10/10 Excellent

Ireneusz

Liked: Cleanliness, staff & service, room comfort
Miejsce urokliwe, sporo turystów, w hotelu pokój czysty śniadanie dobre. Minus to trwające długo meldowanie.
Stayed 1 night in Sep 2020

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super,na pewno wrócimy!
Stayed 2 nights in Sep 2020

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecamy, hotel świetnie położony. Basen, Spa super. Czyściutko
Stayed 8 nights in Jul 2020

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Stayed 1 night in Mar 2020

10/10 Excellent

Kornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
toalette 40 cm von der Wand konnte mit denn Beinen rein nur von der seite sich hinsetzen.Dusche zu eng konte nicht rein durch die TÜR. Keine Matratzen nur dicke Schaumstof.
Stayed 2 nights in Oct 2019

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cicho,czysto,przyjemnie.Menu śniadaniowe urozmaicone, każdy znajdzie swoje ulubione potrawy.Okolica prześliczna, mnóstwo zieleni.Chętnie tu wrócimy.
Stayed 3 nights in Jul 2019

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pobyt z dzieckiem, jedna noc. Pokój czysty, łóżka wygodne, czajnik na wyposażeniu, w łazience ręczniki plus kosmetyki w wersji mini. Widok CUDOWNY, na Czantorie, jak na zdjęciu. Basen w cenie noclegu. Polecam w 100%
Stayed 1 night in Apr 2019

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views, really nice hotel

Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Stayed 3 nights in Apr 2019

8/10 Good

Roman

Liked: Room comfort

Dobry

Byliśmy cztery noce,Pani była tylko raz zabrać śmieci z jednego kosza. Meble podniszczone, ruchoma muszla w łazience.
Stayed 3 nights in Apr 2019

8/10 Good

Radoslaw

Liked: Cleanliness, staff & service, room comfort

może być

3 na 5
Stayed 3 nights in Feb 2019

8/10 Good

Radoslaw

Liked: Cleanliness, staff & service

przeciętny

nie powala na kolana, bardzo ciasno, małe pokoje
Stayed 3 nights in Feb 2019

8/10 Good

Cezary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pobyt rodzinny w Diament Ustroń

Wyjazd jak najbardziej udany, mimo braku śniegu aby dzieci mogły skorzystać z sanek nie nudziliśmy się. Basen pokój zabaw dla dzieci jak najbardziej spełniły nasze oczekiwania. Jedyny mankament brak szlafroków na basen - co przy tego typu obiektach jest raczej standardem.
Stayed 2 nights in Feb 2019

6/10 Okay

Radoslaw

Liked: Cleanliness, staff & service

potrad

zakwaterowanie od godziny 16, bardzo ciasne pokoje , długie oczekiwanie na stolik w porze śniadania
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
Stayed 1 night in Jan 2019

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel Doament - przerost formy nad treścią.

Hotel położony w fajnej okolicy, ale czystość słaba, posprzątane tylko, tak aby na pierwszy rzut oka było czysto. Po przyjżeniu się było widać pajęczyny, firany brudne. Jeśli chodzi o stan techniczny urządzeń i wyposażenia to, spłuczka ciągle przepuszczała wodę, ościeżnice od drzwi luźne, krzesło przy biurku całe się ruszało, aż strach było usiąść. Wykładzina dywanowa odklejała się od ściany, nad kabiną prysznicową brak oświetlenia. Brak małej lodówki w pokoju (standard w 3 gwiazdkach). 3 gwiazdki dla tego hotelu to zbyt wygórowana ocena, dla mnie to 1 max 2 gwiazdki. Mam nadzieję, że zniżki na pobyt w hotelach, nie polegają na tym, że dostaje się najgorszy pokój, którym dysponuje hotel ...???
Stayed 4 nights in Jan 2019