Conrad Urumqi in Urumqi City Centre offers a comfortable base with practical amenities. Enjoy international dishes, cocktails, an indoor pool, and a health club. Laundry, concierge, and tour services ensure a hassle-free stay.
Located in Ürümqi City Centre neighborhood, Conrad Urumqi is connected to a shopping center. Xinjiang Uygur Autonomous Region Museum and Silk Route Musem of Xinjiang Uygur are cultural highlights, and travelers looking to shop may want to visit Xinjiang International Grand Bazaar. Check out an event or a game at Hongshan Arena, and consider making time for Urumqi Water Amusement Park, a top attraction not to be missed. Visit our Ürümqi travel guide
Luxury hotel near Xinjiang Uygur Autonomous Region Museum
Located close to Hongshan Park and Xinjiang Medical University, Conrad Urumqi provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a health club and a business center.
You'll also enjoy perks such as:
An indoor pool along with sun loungers
Limo/town car service, buffet breakfast (surcharge), and luggage storage
A banquet hall, a 24-hour front desk, and a front-desk safe
Local meal delivery service, an elevator, and laundry services
Room features
All 230 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
Children's slippers and free infant beds
Treadmills, elliptical machines, and stationary bikes
Heated floors, rainfall showers, and designer toiletries
60-inch LCD TVs with satellite channels
Wardrobes/closets, workout equipment, and electric kettles
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 238 for adults and CNY 119 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Restaurants on site
CENTRO
珍呈中餐厅
羽大堂吧
膳翘全日制餐厅
Things to do
Health club
Indoor pool
Family friendly
In-room crib
Indoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Business services
Business center
Conference space
Meeting rooms
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Hardwood flooring in room
Stair-free path to entrance
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
32 floors
Art Deco architecture
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Bathrobes
Children's robes
Children's slippers
Deep soaking bathtub
Designer toiletries
Hair dryer
Heated bathroom floor
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
60-inch LCD TV with cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Meal delivery service
Minibar
More
Air conditioning
Connecting rooms available
Elliptical machine
Heating
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms
Stationary bicycle
Treadmill
Workout equipment
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 380.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
Rollaway bed fee: CNY 380.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Ürümqi
Conrad Urumqi Hotel Ürümqi
Frequently asked questions
Does Conrad Urumqi have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.
How much does it cost to stay at Conrad Urumqi?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Conrad Urumqi on 2026/3/7 start from NT$3,937, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Conrad Urumqi pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Conrad Urumqi?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Conrad Urumqi?
Check-out is at noon.
Where is Conrad Urumqi located?
Located in Ürümqi City Centre, this luxury hotel is within 1 mi (2 km) of Xinjiang Uygur Autonomous Region Museum and Xinjiang Medical University. Hongshan Arena and Hongshan Park are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Conrad Urumqi Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room is spacious, quiet and upscale. Location is in the centre of the city, so it is super convenient. Staff were also very friendly. Will book it again next time when I visit Urumqi.
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status:
1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms.
2. WiFi is super slow
3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel.
All the best,
Tanya Lau
Tanya
Stayed 2 nights in Sep 2017
10/10 Excellent
Verified traveler
2017/9/18
Liked: Cleanliness, staff & service, room comfort
Silk Road trip
Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in.
My room was of a decent size, well furnished and very comfortable. The softest bed in China!
My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time.
I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.
Ken
10/10 Excellent
Verified traveler
2009/7/30
Liked: Cleanliness, staff & service, room comfort
Xinjiang Urumqi Hotel
Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay