2/10 很糟糕
真實旅客
團體旅遊
2024 年 2 月 15 日
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Be warned!
To start with the name outside the Hotel is not Aladino Cave Suites, but something else. This should have been my first alarm bell. The room we had booked was not offered to us. My friend and I were offered a double bed with no window, when we had booked a suite with 2 beds and a window. The hotel manager and his partner were lovely people and very kind. They gave us wine and cheese and we thought everything would be ok. When we eventually got to a room my friend had the tiniest cot. The room was very cold with damp on one wall. There was only a large standing bar heater which toppled over once. Incredibly dangerous. In the morning there was no hot water and the bathroom flooded everywhere. I felt bad for the hotel manager who had been kind, but I feel really the problem lies with the hotel manager who I was communicating with in Azerbaijan. We left after one night and lost all our money.
真實旅客
於 2024 年 2 月住了 4 晚