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Puma Imperial Hotel

3.5 star property
Hotel in Ulaanbaatar with 2 restaurants and a 24-hour business center

Choose dates to view prices

Photo gallery for Puma Imperial Hotel

Concierge desk
Combined shower/tub, free toiletries, hair dryer, bathrobes
Daily buffet breakfast (USD 11 per person)
Meeting facility
In-room safe, desk, blackout drapes, iron/ironing board
Puma Imperial Hotel in downtown Ulaanbaatar offers a convenient base for city exploration. Enjoy authentic Mongolian cuisine at two restaurants, and fuel up with breakfast. Guests benefit from in-room WiFi and concierge services to navigate Mongolia's capital.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Semi Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Semi Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Ulaanbaatar, Puma Imperial Hotel is in the city center. Mongolian Natural History Museum and National Museum of Mongolia are cultural highlights, and some of the area's attractions include Migjid Janraisig Sum and Railway History Museum. Looking to enjoy an event or a game while in town? See what's happening at National Sports Stadium or Steppe Arena.
Visit our Ulaanbaatar travel guideOpens in a new window
Map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646

What's nearby

  • National University of Mongolia - 2 min walk - 0.2 km
  • Sükhbaatar Square - 3 min walk - 0.3 km
  • Mongolian Natural History Museum - 4 min walk - 0.4 km
  • National Museum of Mongolia - 5 min walk - 0.4 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 11 min walk - 1.0 km

Getting around

  • Ulaanbaatar Station - 16 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive

Restaurants

  • ‪Шөлөндө - ‬2 min walk
  • ‪The Bull - ‬3 min walk
  • ‪Machida Shoten Galleria - ‬2 min walk
  • ‪Nagomi - ‬5 min walk
  • ‪Caffe Bene Galleria - ‬1 min walk

About this property

Puma Imperial Hotel

Hotel located in Downtown Ulaanbaatar
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a 24-hour business center at Puma Imperial Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mongolian cuisine. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • 2 meeting rooms, a porter/bellhop, and concierge services
Room features
All guestrooms at Puma Imperial Hotel boast comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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Ulaanbaatar Hotel

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  • Free WiFi
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8.4 out of 10, Very Good, 23 reviews
The price is NT$2,215
NT$2,941 total
includes taxes & fees
Nov 2 - Nov 3
Ulaanbaatar Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 9:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 11 for adults and USD 11 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Delhi Darbar
  • Puma
  • Puma Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Airport shuttle fee: USD 19 per person (one-way)
  • Rollaway bed fee: USD 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar

Frequently asked questions

Is Puma Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puma Imperial Hotel?

Self parking is free at this property.

What time is check-in at Puma Imperial Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Puma Imperial Hotel?

Check-out is at noon.

Does Puma Imperial Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–9:00 PM at scheduled times. A fee of USD 19 per person applies.

Where is Puma Imperial Hotel located?

Located in Downtown Ulaanbaatar, this hotel is steps from National University of Mongolia and Government Palace Garden. Sükhbaatar Square and Sukhbaatar Square are also within 5 minutes.

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Reviews

Puma Imperial Hotel Reviews

7.4

Good

7.8

Cleanliness

9.2

Location

7.4

Staff & service

7.0

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 10 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

Reviews

8/10 Good

B

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - had everything I needed for a comfortable night's sleep.
Stayed 1 night in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The staff was friendly and inviting. Also the free breakfast was delicious, it was fresh and tasty. Please keep up the great work you all do. I'm definitely staying at this property again when I bring my mom.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location nice room. Could have used a stand alone shower rather than a tub shower.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just live here many times. Everything is good. But the WiFi needs to be updated.
Stayed 5 nights in May 2024

4/10 Poor

Wen-Jung

Disliked: Cleanliness, property conditions & facilities
We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Stayed 1 night in Jul 2024

2/10 Terrible

Randall

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Stayed 1 night in Jun 2023

4/10 Poor

Mamoru

Stayed 4 nights in Sep 2025

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities
深夜のチェックイン・早朝のチェックアウトでしたが、フロントのスタッフの方には明るく対応していただけました。 中心地にあるので行動の拠点として便利でした。 1階にあるカレーレストラン、美味しいです。
Stayed 3 nights in Aug 2025

4/10 Poor

KUMIKO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super beliggenhet

Bra hotell, god valuta for pengene. Super beliggenhet rett ved hjerte av byen, Sükhbaatar Square.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shoko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
このホテルの良いところは立地だけです。設備、スタッフの態度、清掃、どれも中途半端です。
Stayed 9 nights in Apr 2025

10/10 Excellent

Megan

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
很旧，不推荐，水还要钱
Stayed 4 nights in Apr 2025

10/10 Excellent

RAFAEL MATÍAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen hotel en el centro de Ulán Bator

Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables. El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.
Stayed 5 nights in Oct 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

KGII

Liked: Cleanliness
Disliked: Staff & service
나이트가 옆어있음. 잠을 못잠.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yestin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, great facilities, great breakfast. Good location
Stayed 1 night in Sep 2024

4/10 Poor

Yasuko

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
２人泊なのに、水、バスローブがひとつずつしかないので電話して持ってきてもらった その間にTVがつかないし、コーヒーカップはあるのにコーヒーがないことも判明 TVは2人直しに来たけど、だめだね、だけで帰って行った、何それ？ コーヒーもない、と言われたけど、2泊目にはインスタントコーヒー，紅茶が補充されていた、あるんじゃない！ ランドリーバックも2日目にはあった シングルベッド２つの部屋だったが、一つは体重65キロの夫が寝返り打つとベッドが傾いてしまう最悪なものだった 朝食の始まると聞かされた時間に行くと、すでにたくさんの人が食事をしていて、おかずは補充されず、これまで見たことのない薄っぺらいオムレツに辟易
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

8/10 Good

EUN HANG

Liked: Staff & service, room comfort

헬스장이 없고 조식이 아주 간단하다

Stayed 7 nights in Mar 2024

10/10 Excellent

Tserenpuntsag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Efstratios

Stayed 2 nights in Apr 2023

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage im Stadtzentrum beim Sukhbaatar-Platz. Läden und Restaurants fußläufig erreichbar.
Stayed 2 nights in Sep 2022

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Mittelklassehotel. Entspannte Atmosphäre im Hotel, zurückhaltender, aber freundlicher Service.
Stayed 2 nights in Aug 2022