The staff accommodated an early arrival which was very appreciated (we had to pay for it, though). Breakfasts were satisfying. Bedroom was clean and comfortable. Shower water spilled out onto floor when showering. Entire hotel was clean. Fridge did not get cold. Unfortunately no air conditioning. Overall an average experience. Would stay here again.
Rooms smelled like smoke, bathroom was not clean - one of our rooms had a broken faucet and leaky toilet. Checking in was weird, staff didn't give me a key or tell me the room number just the floor and when I got there another staff told a local man what room, no wifi code etc. Later on I went back to the front desk the staff was helpful though. But since there was a holiday the restaurant incl. room service was unavailable with little eating options nearby.
David
於 2023 年 7 月住了 1 晚
10/10 有夠讚
Jinkyou
2019 年 5 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jinkyou
於 2019 年 5 月住了 5 晚
8/10 不錯哦
真實旅客
2019 年 5 月 17 日
真實旅客
於 2019 年 5 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 4 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff and amazing Hospitality... I would say best place to stay in UB.:)
真實旅客
於 2019 年 4 月住了 2 晚
6/10 一般般
真實旅客
2018 年 8 月 3 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
nice staff, but room condition...
...is not that good...............................................................................
真實旅客
於 2018 年 7 月住了 1 晚
4/10 不太好
真實旅客
2018 年 7 月 26 日
不喜歡:整潔度和住宿環境和硬體
The reception and staff were pleasent but I would not recommend this hotel. The room was not clean. The bathroom was dated with a hole in the wall. The shower was unusable as the drain didn't function. The safe in the room didn't work. The location is nothing special and not near the main square or any other main tourist attractions. For the price - which is high by Ulaanbaatar standards - this is not a hotel I would recommend. You can find others half the price with better facilities.
真實旅客
於 2018 年 7 月住了 2 晚
6/10 一般般
Perry,Australia
2017 年 8 月 24 日
喜歡:整潔度、員工素質和客房舒適度
New West Hotel
Pleasant stay, about 30 minute walk into centre of town. Staff were extremely helpful especially Bilguun the receptionist. However we were on the 4th floor and there is no lift, also we had no hot water in the hotel as we were told a pipe had burst? No worries didn't seem to bother them this small detail. Plenty of eateries nearby, and buses into town out the front.
Perry
於 2017 年 7 月住了 3 晚
6/10 一般般
真實旅客
2017 年 7 月 15 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
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