Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
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Reviews of MaxOne Hotels at Ubud

3.5 out of 5
MaxOne Hotels at Ubud
Jl. Raya Pengosekan Ubud No. 108, Kabupaten Gianyar, Ubud, Bali

Reviews

8.4

Very Good

Rating 10 - Excellent. 53 out of 148 reviews" "
Rating 8 - Good. 69 out of 148 reviews" "
Rating 6 - Okay. 16 out of 148 reviews" "
Rating 4 - Poor. 9 out of 148 reviews" "
Rating 2 - Terrible. 1 out of 148 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

RAHUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at very good location inside the market. There was a buffet in the morning breakfast. One of the best food served out of 4 hotels I stayed. Room was cleaned. Only problem felt water provided was not enough and had to go on 4th floor to refill. Overall, it was a good stay.
Stayed 2 nights in Feb 2024
Response from Agung Ayi - Ecommerce on 2024/4/4
Dear Mr. Rahul, Thank your for your good comment Sir. For the mineral water at the room that is our procedur sir, for all rooms just free get 2 bottle mineral water only, so if you want refill the water you should go to our resturant. Best regards,Max Team

8/10 Good

Luu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can easily access places to go out, shop, eat, and do self care services. Laundry services available at this hotel with additional fee.
Stayed 1 night in Jan 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Max One was exactly what we needed in Ubud. Great staff, room was kept clean, and lovely pool on the roof. Morning breakfast was nice, but I wish they had bacon and eggs as an option.
Stayed 3 nights in May 2023

6/10 Okay

Malina, Haymarket

Stayed 3 nights in Oct 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing for the price. Clean and spacious rooms on the main street of Ubud. I never felt that it was noisy or busy. Staff are friends and always available. We'll definitely be back.
Stayed 2 nights in Jul 2022
Response from Reservation- MaxOne Hotels Ubud on 2022/7/20
Dear Beloved Guest Max greets you a good day today, Thank you for taking your valuable time to write a review for our Hotel. We apologize for the inconvenience you experienced during your stay. And also, We are glad to hear that you received the best service from Our staff during your stay. I hope we achieved our goal of making your stay memorable by providing outstanding service and you will remember. Looking forward to welcoming you again soon Best Regards, MaxOne Hotel @Ubud

10/10 Excellent

Emina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MaxOne was clean, great location, and the rooftop pool and deck have amazing sunrise views
Stayed 3 nights in Apr 2022
Response from Ayu Trisna - Reservation on 2022/5/2
Dear Ms. Emina Max greets you a good day today, Thank you for staying at MaxOne Hotels @Ubud, We are so happy to hear that you were enjoying your stay at Our Hotel. Hopefully, we are able to welcome you again soon and back to enjoy the Ubud vibes. Warm Regards, Team MaxOne Hotels @Ubud

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very good location. Friendly staff. Comfy bed.
Stayed 1 night in Nov 2021
Response from Reservation on 2021/11/11
Dear Beloved Guest, Max greets you a good day today, We really appreciate you taking the time to share your rating with us, We're glad that you are having a great experience at MaxOne Hotels @Ubud. Please let us know what we can do for you in the future. Regards, MaxOne Hotels @Ubud Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from SM on 2020/2/20
Dear Lovely Guest Max greets you a good day today !! Thank you for visiting MaxOne Ubud and taking the time to share your Rating. We are delighted that you had a lovely experience during your stay with us.We aim to provide a personalized service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Ubud.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Clean and pleasant hotel with good amenities. Pool fantastic with great views.
Stayed 3 nights in Jan 2020
Response from Sekar on 2020/1/30
Dear Happy guest Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from SM on 2019/12/3
Dear Happy guest Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

6/10 Okay

Pamela

Business traveler
Liked: Amenities, property conditions & facilities
Great pool! Acceptable location. Guest rooms were adequate except for an urgent need to service or replace air conditioning vents. I could not use the air con in my guest room as it gave me a cough within just an hour of running it! I resorted to opening a window on the 3rd floor without too many mosquitoes flying in.
Stayed 2 nights in Sep 2019
Response from SM on 2019/10/7
Dear Ms Pamela Thank you for visiting MaxOne Hotel Ubud and taking the time to share your experience. We are happy that you enjoyed staying with us. Staying at MaxOne Ubud Guests can experience the nature from every facility provided.Apologize for any inconvenience caused during your stay with us. We value your inputs and have advised our management of these issues. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Hotel Ubud

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were great, great location, only down fall was there was no safe
Stayed 3 nights in Sep 2019
Response from SM on 2019/10/7
Dear Ms Selly Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. In the next future we will to can provide the safety in each our rooms. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from SM on 2019/10/7
Dear Happy guest Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from SM on 2019/10/7
Dear Happy guest Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Trisna as Reservation on 2019/5/26
Dear Mr/Mrs. Max greets you a good day today Thank you for visiting us at MaxOne Hotel Ubud. I hope we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at MaxOne Hotel Ubud one you will remember forever. Looking forward to welcoming you again soon Best Regards, MaxOne Hotel @Ubud

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was clean and decent. But my experience with the staff left a sour taste in my mouth-by far the worst of my stay in Bali wouldn’t stay again.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool when it wasn’t busy. Only five seats available. Breakfast was very basic. Staff were sometimes friendly an other times indifferent
Stayed 4 nights in Jan 2019
Response from MaxOne Hotel Ubud on 2019/1/30
Dear Sirs, Thank you very much for your lovely feedback after your recent stay with us we.We will forward them to our staff. We would like to apologize for any inconvenience .Warm greetings from Reservation on behalf of the team

8/10 Good

T, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, many restaurants and shops close by.
Stayed 5 nights in Jan 2019
Response from SM on 2019/1/23
Dear T Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel with beautiful rooftop pool, helpful staff, great breakfast and within walking distance of the monkey forest and Ubud centre
Stayed 7 nights in Nov 2018
Response from SM on 2018/11/22
Dear Happy guest Max greets you a good day today!! We would like to express our sincere gratitude for your kind consideration to stay with us and write a good review. we feel happy to hear you stay was enjoyable and the service quality delivered by our staff has met your expectation. Once again, thank you so much for your kind attention and support to us by sharing your great experience to the other travelers. We are looking forward to welcoming you back in our lovely hotel.

8/10 Good

Sandhya

Liked: Cleanliness, staff & service, property conditions & facilities
Maxine Ubud stay
Nice Budget hotel, centrally located for cafes and restaurants.
Stayed 1 night in Oct 2018
Response from SM on 2018/10/24
Dear Sandhya Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times in Ubud
The hotel was in a great location. Staff was friendly and even drove us to a dinner spot. Room was clean and comfortable. I would have liked to have a fridge in the room though.
Stayed 2 nights in Oct 2018
Response from SM on 2018/10/8
Dear Randall Max greets you a good day today !! Thank you for choose our hotels as your accommodation during holiday in Ubud. We are very glad to know you had a delightful stay at MaxOne Ubud. Our entire team was thrilled to learn how much you appreciated their effort and services. Thank you for your meticulous review of our hotel. Definitely, we looking forward to welcome you back at MaxOne Hotel Ubud in nearest future. Have a great day

8/10 Good

Joey, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here for 3 days 2 night. Thanks for upgrading our room! It’s big and clean! Location very convenient, full of cafe shop, bar, fashion, and spa massage store! Please improve the breakfast as the food is not heat up. Overall value for money.
Stayed 2 nights in Sep 2018
Response from SM on 2018/9/14
Dear Happy guest Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

8/10 Good

Lisa, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and the rooftop pool is fantastic. It's a very busy hotel which made it noisy at times but is ideal for a short stay.
Stayed 13 nights in Jul 2018
Response from SM on 2018/8/13
Dear Lisa Max greets you a good day today !! Thank you for choose our hotels as your accommodation during holiday in Ubud. We are very glad to know you had a delightful stay at MaxOne Ubud. Our entire team was thrilled to learn how much you appreciated their effort and services. Thank you for your meticulous review of our hotel. Definitely, we looking forward to welcome you back at MaxOne Hotel Ubud in nearest future. Have a great day

6/10 Okay

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
Decent stay for price, excellent location
Location is perfect, walking distance to lots of great restaurants and pubs and attractions like the Monkey Forest. The hotel itself is a little tired. The photos online definitely give an impression of a “newer” and better condition place. But it is decent for the price and beds were comfortable. Unfortunately we were put in room 001, first floor right by reception/lobby and it was super loud at all times! So if you want a good sleep I’d recommend asking for a room on second or third floor or away from the front reception area as people come and go at all hours. Staff very friendly and accommodating. Roof top pool is great!
Stayed 2 nights in Jul 2018
Response from SM on 2018/8/2
Dear Donna Max greets you a good day today !! Thank you for choose our hotels as your accommodation during holiday in Ubud. We are very glad to know you had a delightful stay at MaxOne Ubud. Our entire team was thrilled to learn how much you appreciated their effort and services. Thank you for your meticulous review of our hotel. Definitely, we looking forward to welcome you back at MaxOne Hotel Ubud in nearest future. Have a great day

6/10 Okay

Anna

Liked: Cleanliness, staff & service, room comfort
Good as a base
Food was a bit average and they ran out of Bintang the first night we were there then every other time we got it, it was warm. There is not much room to sit by the pool either if there are other people up there. Was a good place to base ourselves out of though, we ate at the panorama restaurant just down the road and that was amazing. There is a lot of cool places around the hotel which was a plus. The bathroom is glass walls though and although they were frosted you could still see the other person showering which was awkward as I was travelling with a friend.
Stayed 3 nights in Jul 2018
Response from SM on 2018/8/1
Dear Anna Max greets you a good day today !! Thank you for visiting MaxOne Hotel Ubud and taking the time to share your experience.. We are happy that you enjoyed staying with us. Staying at MaxOne Ubud Guests can experience the nature from every facility provided.Apologize for any inconvenience caused during your stay with us. We value your inputs and have advised our management of these issues. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Hotel Ubud

6/10 Okay

N, canada

Liked: Staff & service
Disliked: Cleanliness, room comfort
You get what you pay for
Pros: -Close to everything -Pleasant and helpful staff -Charming decor -Nice rooftop pool and dining room -Guestrooms are spacious Cons: -linens and towels are discolored/stained/smell -little ant-like bugs in the room/bed -sewage smell in bathroom -bathroom is dirty with stained toilet -walls are thin. I could hear my neighbour coughing and chairs from the roof top being moved -terrible breakfast This hotel has a lot of potential, if only they would put effort into cleanliness and the breakfast buffet. I arrived at 2am and was given a room with bugs on the bathroom counter and in the bed. When I called front desk to complain, I was told to wait until 8am to speak to a manager and switch rooms. Naturally I was upset, but very exhausted from 30 hours of travel. Later that morning I switched rooms but no discount or refund was given. This was disappointing. My new room had an awful sewage smell in the bathroom. The toilet was stained and had mildew all over the tile. The towels were discolored/stained and smelled like mildew. The bedding was also discoloured. The breakfast is bad. The food is cold and dry. The pancakes tasted like they were just removed from the fridge and served without reheating. The buffet selection is a mix of random food: bbq chicken, fried rice, bread, pancakes, fish, etc. This hotel is ideal for maybe one night, if you’re lucky enough to get a clean bug free room.
Stayed 4 nights in Jul 2018
Response from SM on 2018/8/1
Dear N Max greets you a good day today !! Thank you for visiting MaxOne Hotel Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us. Staying at MaxOne Ubud Guests can experience the nature from every facility provided.Apologize for any inconvenience caused during your stay with us. We value your inputs and have advised our management of these issues. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Hotel Ubud

8/10 Good

Wienna

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2018
Response from sm on 2018/6/27
Dear Wienna Max greets you a good day today !! Thank you for visiting MaxOne Ubud and taking the time to share your experience. We are delighted that you had a lovely experience during your stay with us.We aim to provide a personalized service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Ubud.

8/10 Good

SandyandMiriama, Wellington New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Maxone Stay
The Max One is relatively new, in a good location, our room was modern, clean with comfortable beds. The rooftop swimming pool was the highlight. My daughter loved this. The staff were efficient but not overly friendly. The breakfast was confusing as we initially were not aware that you could also order freshly cooked eggs to accompany the buffet items. A sign on tables or next to buffet would remedy this. Hotel caters for 20s- 30s age group. We would stay again if staying in Ubud.
Stayed 5 nights in May 2018
Response from SM on 2018/6/21
Dear Sandy Max greets you a good day today !! Thank you for visiting MaxOne Ubud and taking the time to share your experience. We are delighted that you had a lovely experience during your stay with us.We aim to provide a personalized service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Ubud.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel had everything you could wish for. Great location was right in the middle of all the places you could wish to visit around Ubud
Stayed 2 nights in Jun 2018
Response from SM on 2018/6/21
Dear Bradley Max greets you a good day today !! Thank you for visiting MaxOne Ubud and taking the time to share your experience. We are delighted that you had a lovely experience during your stay with us.We aim to provide a personalized service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Ubud.

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Staff & service
Deceitful promised meals
Bait ‘& switch deal had promised meals then withdrawn by hotel staff.
Stayed 1 night in May 2018
Response from SM on 2018/6/21
Dear Anthony Thank you for visiting MaxOne Hotel Ubud and taking the time to share your experience. We are happy that you enjoyed staying with us.Apologize for any inconvenience caused during your stay with us. We value your inputs and have advised our management of these issues. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Hotel Ubud

10/10 Excellent

Jema, Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the central Ubud
Max One hotel is a lovely little gem in heart of Ubud! Looks very small from the outside but once your in, you’ll see it’s large and top class. All the staff here were do friendly & helpful, helping us with laundry, transfers to our next adventure. Our room was a standard happiness room, it was beautiful and clean, with a massive massive bed!! (So so comfortable) we had hot water all time, and fresh towels were provided. The tv was great too with lots of English speaking channels. Fast and efficient air con at the switch of a button. Only thing in I think we would have liked was a balcony.
Stayed 4 nights in May 2018
Response from SM on 2018/5/22
Dear Jema Thank you for visiting MaxOne Ubud and taking the time to share your experience on Expedia. We are happy that you had a lovely stay with us. We wanted to create this experience using these small details, made available for guests, so they can enjoy every moment of their experience with us, whether it is simply relaxing in your room or laying by the pool or enjoying our various cuisine. Our staff are well known for treating each guest as a family or dear friend. Again, we appreciate your comment and we looking forward to welcoming you back to MaxOne Ubud. Thank you Management

10/10 Excellent

Clairine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Review
Great Property overall! Needs management improvement. A. WiFi kicks you out ever 15 minute. I did complain after so many days. They fixed the problem for me but not for their guests. B. Swimming pool needs to be maintained as a dirty swimming pool can be a serious health hazard. I had to bother them 4 days regarding this matter. Staff are very sweet. Property has a great potential if they get the management together. The General Manager needs to act like he or she cares.
Response from SM on 2018/5/18
Dear Clairine Max greets you a good day today !! Thank you for visiting MaxOne Hotel Ubud and taking the time to share your experience on Hotels.com. We are happy that you enjoyed staying with us. Staying at MaxOne Ubud Guests can experience the nature from every facility provided.Apologize for any inconvenience caused during your stay with us. We value your inputs and have advised our management of these issues. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Hotel Ubud Thank you

8/10 Good

Ali, Elimbah Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location private rooms and nice views from the top
Stayed 4 nights in Apr 2018
Response from SM on 2018/5/18
Max greets you a good day today !! Thank you for visiting MaxOne Ubud and taking the time to share your experience. We are delighted that you had a lovely experience during your stay with us.We aim to provide a personalized service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Ubud. Thank you

10/10 Excellent

Clairine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from SM on 2018/5/18
Dear Clairine Thank you for visiting MaxOne Hotel Ubud and taking the time to share your experience. We are happy that you enjoyed staying with us. Staying at MaxOne Ubud Guests can experience the nature from every facility provided.Apologize for any inconvenience caused during your stay with us. We value your inputs and have advised our management of these issues. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Hotel Ubud. Management

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from SM on 2018/5/2
Dear Melissa Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Ubud
Great budget hotel, good location & friendly staff. Room was very spacious & bed super comfy. Breakfast was pretty basic but was enough to fill me up for the day. Really enjoyed my stay here & would stay again!
Response from SM on 2018/4/30
Dear Julie Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from SM on 2018/4/20
Dear Happy guest Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from s on 2018/4/20
Dear Happy guest Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

8/10 Good

IAN

Liked: Cleanliness, staff & service, room comfort
Response from SM on 2018/4/4
Dear IAN Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

10/10 Excellent

Travis, alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and comfortable stay
We were very happy with this place. Easy location for everything in ubud, wonderful staff, beautiful pool and fantastic breakfast. They were doing construction next door in afternoons and a dam rooster starts at 6am but other it was great
Stayed 3 nights in Feb 2018
Response from SM on 2018/3/7
Dear Travis Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooftop pool and lovely hotel.
Good hotel. Nice room. Lovely rooftop pool and great view of sunrise over the pool and of Mount Agung! Great location just south of the city. Staff v friendly and helpful. Would recommend.
Stayed 2 nights in Feb 2018
Response from SM on 2018/2/19
Dear Pamela Thank you for visiting MaxOne Ubud and taking the time to share your experience. We are happy that you had a lovely stay with us. We wanted to create this experience using these small details, made available for guests, so they can enjoy every moment of their experience with us, whether it is simply relaxing in your room or laying by the pool or enjoying our various cuisine. Our staff are well known for treating each guest as a family or dear friend. Again, we appreciate your comment and we looking forward to welcoming you back to MaxOne Ubud.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel for the price. Great location right on the main road with plenty imof restaurants nearby. The wifi connetion was great. I suggest getting the free breakfast. I didnt and I regretted it immensely and paid the 75000 for two mornings. The hotel is very modern and lovely pool. Lots of tv channel options as well.
Stayed 3 nights in Jan 2018
Response from SM on 2018/1/17
Dear Happy guest Max greets you a good day today!! We would like to express our sincere gratitude for your kind consideration to stay with us and write a good review.We feel happy to hear you stay was enjoyable and the service quality delivered by our staff has met your expectation. Once again, thank you so much for your kind attention and support to us by sharing your great experience to the other travelers. We are looking forward to welcoming you back in our lovely hotel. regards, Management

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, modern rooms and lovely rooftop pool.
Lovely modern hotel. Extremely helpful staff. Great rooftop pool, perfect for sunsets and big enough for swimming.
Stayed 1 night in Jan 2018
Response from SM on 2018/1/16
Dear Happy guest Max greets you a good day today!! We would like to express our sincere gratitude for your kind consideration to stay with us and write a good review. We feel happy to hear you stay was enjoyable and the service quality delivered by our staff has met your expectation. Once again, thank you so much for your kind attention and support to us by sharing your great experience to the other travelers. We are looking forward to welcoming you back in our lovely hotel. regards, Management

10/10 Excellent

endah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from SM on 2018/1/16
Dear Happy guest Max greets you a good day today!! We would like to express our sincere gratitude for your kind consideration to stay with us and write a good review. We feel happy to hear you stay was enjoyable and the service quality delivered by our staff has met your expectation. Once again, thank you so much for your kind attention and support to us by sharing your great experience to the other travelers. We are looking forward to welcoming you back in our lovely hotel. regards, Management

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Very nice hotel very well located in ubud. I could walk to monkey forest, ubud palace and the ubud market. Close to many shops and restaurants. Clean and comfortable hotel. If you have the chance book it without breakfast. The breakfast there is terrible! Restaurant a la carte is good, but buffet breakfast no
Stayed 1 night in Nov 2017
Dear Roberta Max greets you a good day today !! We are appreciate the time you have spent on providing the feedback. we are glad to know that you overall of you stay was good. Once again thank you for sharing your comment , we hope to have pleasure to welcome you back for lovely stay in our hotels.

10/10 Excellent

Aine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the roof top pool,service was excellent and staff are extremely helpful and friendly. Would recommend to a friend
Stayed 1 night in Oct 2017
Max greets you a good day today !! Thank you for visiting MaxOne Ubud and taking the time to share your experience. We are delighted that you had a lovely experience during your stay with us.We aim to provide a personalized service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Once again thank you for your comment and we look forward to welcoming you back to MaxOne Ubud.

8/10 Good

Verified traveler

Disliked: Staff & service
Good deal, but sacrifice some quality.
Great location, not bad for price. But definitely a little worse than we expected from pics and reviews. Cheaply made rooms, pretty noisy, so so breakfast, so so staff.... had to ask for toilet paper and towels after the room was already cleaned...they change towels out every other day which is good for the environment, but they forgot to change them.
Stayed 3 nights in Aug 2017

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities, room comfort
If you're looking for a young and modern place to stay in Ubud for a low nightly rate, Maxone is the right place for you. Everything was new and clean but our room smelled a little funny. Breakfast was so so but totally OK for the price.
Stayed 3 nights in Sep 2017

4/10 Poor

lyn, sydney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Awesome pool. Great bed. V noisy from rooms above and they sprayed my room for insects while I was staying there..v toxic
Stayed 2 nights in Jul 2017
Response from SM on 2017/9/24
Max greets you a good day today !! Thank you very much for your chosen our hotel as your accommodation to stay in MaxOne Ubud Bali. We was really happy to heard that you have lovely experience during your stay with us. We have try do our best for our guest. Once again thank you so much for you time to write your detail feedback on this page. We will wait for you coming back to stay in MaxOne Hotel Ubud hotel in the very near future for longer stay.

4/10 Poor

Anna

Liked: Cleanliness, staff & service, room comfort
Average stay
This would have been a fantastic stay if it weren't for a few silly things. Our t.v did not work in the room, this took a day to fix and the engineer was in our room till 10pm then woke us at 8am to try again! The wifi is just terrible, even trying to do something as simple as sending a message was out of the question most of the time. Very frustrating when you are trying to arrange trips and activities. The last thing was the noise. I know they cannot help outside works but the banging starts between 7 and 8am and lasts all day. Not exactly relaxing. Apart from this the room is nice and the staff very sweet and helpful.
Stayed 4 nights in Aug 2017
Dear Anna Max greets you a good day today !! Thank you very much for your chosen our hotel as your accommodation to stay in MaxOne Ubud Bali. We were sorry about inconvenience experience during your stay with us. We have try do our best for our guest. Once again thank you so much for you time to write your detail feedback on this page. We will wait for you coming back to stay in MaxOne Hotel Ubud hotel in the very near future for longer stay. Have a great day