花園

Amarea Resort Ubud by Ini Vie Hospitality的評分

3.5 out of 5
Amarea Resort Ubud by Ini Vie Hospitality
no 8 Gang Amarea, Ubud, Bali

評論

8.0

非常好

10 分,有夠讚;9 則評論中有 5 則" "
8 分,不錯哦;9 則評論中有 1 則" "
6 分,一般般;9 則評論中有 2 則" "
4 分,不太好;9 則評論中有 0 則" "
2 分,很糟糕;9 則評論中有 1 則" "

6.6/10

整潔度

7.6/10

員工素質

6.4/10

設施服務

7.6/10

住宿環境和硬體

7.8/10

環保程度

評論

6/10 一般般

Colin

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Hotel staff was very nice and helpful. However the room was not the cleanest, and aircon was switching between hold and cold throughout the night. Breakfast was okay.
於 2024 年 5 月住了 3 晚

2/10 很糟糕

Leanna

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Qaisar

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean property , great location. Friendly staff
於 2024 年 4 月住了 2 晚
Budiyasa Resort Coordinator 於 2024年4月28日回覆
"Om swastiastu, Dear Mr. QaisarThe warmest greetings from Amarea Resort Ubud, Managed by Ini Vie Hospitality Thank you very much for taking the time to share in so much detail your experience that you had while staying with us. Our aim is to create a home away from our guest and we proud to read that our efforts have clearly made a lasting impression on you.Your feedback is a source of motivation for us as we continue strive to achieve even higher standard of service We Hove to have other opportunities of again welcoming you at Amarea Resort Ubud in the future It is a pleasure to have you as our guest and we looking forward to welcoming you back in the future.Sincerely

10/10 有夠讚

Melissa

於 2023 年 9 月住了 4 晚
With Sincerely Amarea Teams 於 2023年10月11日回覆
" Om swastiastu, Dear Mr. Guest User The warmest greetings from Amarea Resort Ubud, Managed by IniVie HospitalityThank you very much for taking the time to share in so much detail your experience that you had while staying with us. Thank you for highlighting and advising our hotel. Your positive feedback is a source of motivation for us as we continue strive to achieve even higher standard of service We Hove to have other opportunities of again welcoming you at Amarea Resort Ubud in the future

10/10 有夠讚

Sandra

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Restaurant Nori is absoluut het lekkerste restaurant in Ubud. Fantastisch eten. De villa met 2 slaapkamers is erg stijlvol ingericht. Uitzicht op de mooie natuur. Enige nadeel, het gezamenlijke zwembad ligt volledig uit de zon.
於 2023 年 8 月住了 4 晚
Sincerely Budiyasa Villa Coordinator 於 2023年9月12日回覆
" Om swastiastu, Dear Mr. Yoga The warmest greetings from Amarea Resort Ubud, Managed by IniVie HospitalityThank you very much for taking the time to share in so much detail your experience that you had while staying with us. Thank you for highlighting and advising our hotel. Your positive feedback is a source of motivation for us as we continue strive to achieve even higher standard of service We Hove to have other opportunities of again welcoming you at Amarea Resort Ubud in the future.

10/10 有夠讚

Sonisha

於 2023 年 4 月住了 3 晚
Sincerely Budiyasa Villa Coordinator 於 2023年4月8日回覆
Om swastiastu, Dear Ms. Sonisha. The warmest greetings from Amarea Resort Ubud, Managed by IniVie Hospitality Thank you for staying with us at Amarea Resort Ubud on your recent holidays. We greatly appreciate you sparing your valuable time to share your experiences stay. We are delighted to learn that you had a comfortable stay with us with warm service from our team members have met with your satisfaction. it is a pleasure to have you as our guest and we looking forward to welcoming you back in the future

6/10 一般般

Beth

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Pleasant stay
The hotel is stunning, it looks great, feels brand new & we were really impressed when we arrived. The pool area is 10/10 and the location is a little out of central Ubud but taxis to and from are very cheap. We were a little confused when we arrived as there was no restaurant area, yet the hotel was not self catering either. If we ordered food it took ages to come and we often had to ask numerous times. There was also no real service around the hotel or pool area, we were told to get drinks from the mini bar in our rooms, had to make our own coffees and checkout was also very slow with no checkout staff present early morning. We stayed in the Ubud room, the room was nice but we found it very small for 2 people and our luggage. Overall we really loved the hotel, we just think there could definitely be improvements when it comes to service.
於 2023 年 3 月住了 3 晚
Budiyasa 於 2023年3月24日回覆
Om swastiastu, Dear Ms. BethThe warmest greetings from Amarea Resort Ubud, Managed by IniVie Hospitality Thank you for staying with us at Amarea Resort Ubud on your recent holidays. We greatly appreciate you sparing your valuable time to share your experiences stay. We are delighted to learn that you had a comfortable stay with us with warm service from our team members have met with your satisfaction.First and foremost, please accept our sincerest apologies for any inconvenience you have experienced during your stay.It is so regrettable to learn that we found some below points you have highlighted which appear to have fallen short in certain areas of your experience.However, we dearly regret that the gesture we made still did not meet your expectations and still made an unpleasant impression of our hotel Facilities.Nevertheless, I hope you had a pleasant holiday ahead.

8/10 不錯哦

Mauricio

情侶出遊
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度和設施服務
Staff was very friendly and helpful, rooms are very nice but not very clean, pool was not appealing, breakfast was really good.
Budiyasa Villa Coordinator 於 2022年12月21日回覆
Om swastiastu, Dear Mr. MauricioThe warmest greetings from Amarea Resort Ubud, Managed by IniVie Hospitality Thank you very much for taking the time to share in so much detail your experience that you had while staying with us. Our aim is to create a home away from our guest and we proud to read that our efforts have clearly made a lasting impression on you.Your feedback is a source of motivation for us as we continue strive to achieve even higher standard of service We Hove to have other opportunities of again welcoming you at Amarea Resort Ubud in the future It is a pleasure to have you as our guest and we looking forward to welcoming you back in the future Sincerely Budiyasa Villa Coordinator