Despite having a fully paid confirmed booking with Expedia for this hotel when we arrived to check in we were told that they did not have a room for us. The manager was very rude and unhelpful and did not care that we had no where to stay. She basically said it was our fault for booking with Expedia and that they had previously turned away 5 bookings from Expedia. Expedia finally found us alternative accommodation and we were glad that we did not stay at the Peniarth Arms as they had no policy for social distancing during the current pandemic with tables jammed in next to each other and no distance being kept between customers and staff, I have never been treated so badly by a manager of a hospitality business and Sue should consider an alternative career as she clearly can not run an accommodation establishment.
Steve
於 2020 年 8 月住了 3 晚
10/10 有夠讚
Zbigniew
家庭旅遊
2020年8月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Would happily stay here again if I was in the area
Zbigniew
於 2020 年 8 月住了 1 晚
6/10 一般般
真實旅客
2020年8月9日
真實旅客
於 2020 年 8 月住了 1 晚
10/10 有夠讚
ClaireJ,Warwickshire
2020年8月6日
喜歡:整潔度和員工素質
Room at Peniarth Arms Was fab, great bed and accessories. Lovely view from window. Fabulous meal and great staff, we were made very welcome. Hope to stay again .😃🤗
ClaireJ
於 2020 年 8 月住了 1 晚
8/10 不錯哦
真實旅客
2020年8月6日
真實旅客
於 2020 年 8 月住了 1 晚
2/10 很糟糕
Matthew
2020年8月4日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not happy
Wasnt happy paid 225 for 3 days took 2hrs for check in because the door had to be kicked in night before! Told when we turned up couldnt park no room when we actually went out for the day and we came back no parking for guests had to book a table every night and was put by a table of 20 of a baby shower where they were all drunk! Left our meal went to the room left day early ..windows didnt open painted shut and the bathroom window clear glass opposite houses! Shower dirty no social distance said near the beach its a 15 min drive ..so annoyed would never stay there again