"This is my second review for this wonderful hotel I came back again but this time I will only speak about the most kind professional and caring staff I ever met on travels , reception people helped me with an issue that had nothing to do with their job it was a ticket I had from police and I had some problems trying to pay this ticket. They handled this for me using there own personal application, I will never forget these guys ( Nana and her colleague whom name I don’t recall now sorry ) the hotel should be so proud and lucky to have these kind of people working with them . Million Thanks again guys 😊"
"We arrived for 4 nights
The room was not that clean
There was cigarette ash and a girl's long hair
We did not receive a response from the reception
In general, a nice hotel, no wow, there is a good casino in the hotel
And the whole complex has a strong smell of cigarettes"
"Staff looked miserable and don’t wanna help, my bathroom would get flooded after every shower and they did nothing to move me or fix the leaking shower. Carpets are filthy and worn out. Breakfast is terrible and no gluten free options."