Does Kaya Hotel have a pool?

Yes, this property has an outdoor pool.

Does Kaya Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 450000 per vehicle applies.

Where is Kaya Hotel located?

Situated near the beach, this luxury hotel is within 3 mi (5 km) of Dien Hong Park, Martyrs Memorial, and Nghinh Phong Tower. Chop Chai Mountain and Bai Xep Beach are also within 9 mi (15 km).

Kaya Hotel Reviews, Deals & Photos 2025

4/10 Poor

Kim

2018/7/23

Disliked: Staff & service, property conditions & facilities, room comfort

Mere ⭐️⭐️ hotel

Mere et ⭐️⭐️ hotel. Lille pool og vindue er utæt som gør at det piver når det blæser. Kort til at komme ind til værelsen virker ikke altid, så vi må vente på der kommer en og lukke os ind. Knap så smilende reception personale. Vi har 3 børn på 5, 9 og 10 år. De skulle betale for morgenmad. Det var vi ikke klar over at de skulle.

Stayed 5 nights in Jul 2018

6/10 Okay

Lily

2018/4/3

Disliked: Cleanliness

Disappointed stay for a 4 Star rated hotel

The hotel was old, given a damaged wire hair dryer, when plug in whole room black out, called the front office and maintenance takes 10 minutes before they come to your room to fix it. I stayed there for 4 nights and they never change the bed sheets, pillow case and it stinks, always need to put a towel over my pillow case. Never vacuum or mop the floor. Most of the staffs don't speak English and we have communication problem. Breakfast was good. Service staffs at breakfast, front office an security were helpful.

8/10 Good

Toan, Hồ Chí Minh City

2018/3/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Khách sạn nằm ở trục đường lớn của thanhg phố

Phòng ở đây sạch sẽ thoải mái. Ăn uống thì giá cả cũng phải chăng và khá ngon. Chỉ riêng việc massage thì hơi bị kỳ. Không lành mạnh lắm. Và tip thì bị nhân viên chê ỏng eo ít quá

Stayed 1 night in Mar 2018

6/10 Okay

K.X.

2018/2/7

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jan 2018

4/10 Poor

sharon, delawate

2017/12/18

Disliked: Property conditions & facilities, room comfort

Just ok. It looks better online than in person. Manager was not helpful. On major street.

Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

2017/11/29

Disliked: Staff & service

何回か出張で泊まっているが、従業員の態度が良くない。ロビーや廊下ですれ違い目があっても挨拶すらしない。受付も感じ悪いとしか言いようがない。

Stayed 1 night in Nov 2017

10/10 Excellent

THONG

2017/8/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights at Tuy Hòa

big room, comfortable elevator, buffet with many choices, good WiFi, good parking garage, helpful staff, but small swimming pool

Stayed 2 nights in Jul 2017

10/10 Excellent

Jean-Luc

2017/5/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent services! Parfait

Belle piscine au 6ieme. Beaucoup de gentillesse pour nous faciliter un départ en train à 22h, après le checkout à midi.

8/10 Good

Nobita

2017/4/23

Liked: Staff & service

Hotel in good location. Closed to all entertainmen

Friendly staff, bathroom have a bit problems with water over floor, bed and pillows had bad smells that you need to asked for replacement with new. Good food, if you expect staying in three star hotel then it's good one.

8/10 Good

Lorraine

2017/3/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel in good location

Pleasant hotel in a good location, a short walk to the beach which we had to ourselves. Room was large and so very spacious. It appears to be the best hotel in Tuy Hoa, which is not used to seeing foreign tourists (which is how they refer to westerners). It's a great place getting away from the hustle and bustle of some of the bigger places in Vietnam. Only gripe is that the hotel shows pictures of sunbeds by the pool and there aren't any. Only hard chairs. Price was good for this standard of hotel.

8/10 Good

Eve, NY

2017/2/12

Liked: Staff & service, property conditions & facilities, room comfort

The best breakfast

The closet is too smelly. The dry cleaning in the hotel did not handle the clothes properly even after the instruction.

8/10 Good

Verified traveler

2017/2/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Convenient at the city center, eassy to go around.

10/10 Excellent

Thu Trang

2017/1/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stephen

2016/10/13

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Kaya Hotel. Needs some staff training

I didn't know what to expect at Kaya Hotel. I arrive daily early and was told they were full and the room wasn't ready. The hotel was not full, in fact when I did check in, I never saw another person on my floor. No problem, they looked after my luggage for me. The staff were friendly. But what seems to be the problem here, is a severe lack of staff training. I dined in all 3 areas that sell food. I have dined in all of them several times before with no problem. This time was a little different. The top restaurant on the 15th floor had great tasting food and great service. Their staff were very friendly and the food peortions were big. Well done. I had breakfast on the ground floor. Breakfast was ok. I had cereal and scrambled eggs and a juice. These were all good. But there was only green tea. Please supply black tea (liptons or the like). I tried the sausages. They were not nice, so didn't eat any more than 1 bite. Again, the staff were friendly and nice, but a bit of staff training, to show them what a bowl is, would help. I asked for one for my corn flakes and was handed a coffee mug. But the pool bar was where the problems were for this hotel. I was handed a menu by one of the staff (male) and I pointed to a vanilla ice cream milkshake and told him the name in Vietnamese. He bought me 2 scoops of ice cream. I said no and asked for the menu. A great girl brought it out to me and I showed what I had ordered. The fries with cheese I ordered was a very small serving too.

2/10 Terrible

Verified traveler

2016/8/16

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Manager he should be replaced

I was told that I had to leave today when I went to front desk with my luggage all packed they told me I had 1 more day after I packed all my things in my luggage manager made mistakes and no compansation for all my trouble I had to go thru packing and unpacking

8/10 Good

Verified traveler

2016/7/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

It was an overall great experience. Location is convenient.

4/10 Poor

chi phi, Tp hcm

2016/3/1

Disliked: Staff & service, property conditions & facilities

Trung binh

Nhan vien ks ko dc lich su lam

8/10 Good

Robert, Boston, MA USA

2016/2/6

Liked: Cleanliness, staff & service, property conditions & facilities

Great Staff with good food

It was very good but beds were hard but to be expected in Vietnam. I am not sure it is worth a 4 star rating but very nice anyway.

4/10 Poor

The doanh, Sydney

2016/1/23

Disliked: Property conditions & facilities, room comfort

Terrible 4 stars hotel

The hotel is more like a two stars than a 4 stars. One thing which I found very disturbing was people are allowed to smoke in the eating area.many Flies were seen flying and landing on food . We had two rooms and there were problems with the bath rooms in both. One was fixed, but the other could not be fixed , water was leaking out on the floor every time we had a shower, which was dangerous. I can point out many other things are wrong with this hotel but I don't think management would care to take action by the look of it.

10/10 Excellent

Hoang Long, Ho Chi Minh City

2015/11/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room in great condition

The hotel is very new, or at least it seems to look very new and modern. The room is spacious with a bit of Japanese interior style, and is well maintained in great condition. The view is great to wake up and enjoy in the early morning. Truly enjoy the peaceful and quiet space here. The staffs are great with friendly attitude and very service oriented. We have an incident with the motorbike they rented us, however they did listen and sort it out well.

6/10 Okay

Sherman, Expat living in Vietnam

2015/10/25

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Big,older hotel..shows its age but comfortable.

Older hotel,that shows its age a bit. The rooms were very comfortable. Breakfast was a local foods breakfast and was ok, but not great.

8/10 Good

Verified traveler

2015/9/8

Liked: Cleanliness, staff & service

4/10 Poor

elvira

2015/8/23

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

2015/1/10

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Tom

2014/12/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to the beach

I booked my parents to stay here for my marriage to a Vietnamese girl, the hotel was recommended by her. My parents loved it.

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