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Reviews of Diamante Mhotel

4 out of 5
Diamante Mhotel
Via Nazioni Unite 11, Collegno, TO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 341 reviews" "
Rating 8 - Good. 112 out of 341 reviews" "
Rating 6 - Okay. 17 out of 341 reviews" "
Rating 4 - Poor. 5 out of 341 reviews" "
Rating 2 - Terrible. 5 out of 341 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, great, comfy bed and the direct access from the parking straight to the room was a big asset
Stayed 2 nights in Jan 2024
Response from Silvia - Sales & Marketing Manager on 2024/1/25
Thank you very much!We hope to see you next timeBest Regards

8/10 Good

Pierluigi

Stayed 2 nights in Nov 2023
Response from Silvia - Sales & Marketing Manager on 2023/11/17
Grazie!

6/10 Okay

Joao

Stayed 1 night in Oct 2023
Response from Silvia - Sales & Marketing Manager on 2023/10/23
Dear Joao,we thank you very much for your review.Best regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Silvia - Sales & Marketing Manager on 2023/10/2
Thank you!

10/10 Excellent

Pierre

Stayed 1 night in Sep 2023
Response from Silvia - Sales & Marketing Manager on 2023/9/22
Merci Pierre!

8/10 Good

Glen

Stayed 1 night in Sep 2023
Response from Silvia - Sales & Marketing Manager on 2023/9/21
Thank you!

8/10 Good

Franco

Stayed 1 night in May 2023
Response from Silvia - Sales & Marketing Manager on 2023/6/1
Grazie!

8/10 Good

Rudis

Stayed 1 night in May 2023
Response from Silvia - Sales & Marketing Manager on 2023/6/15
Grazie!

8/10 Good

Danilo

Stayed 1 night in May 2023
Response from Silvia - Sales & Marketing Manager on 2023/5/23
Grazie Danilo!

4/10 Poor

Lubos

Liked: Cleanliness
Disliked: Room comfort
everything nice and clean
Stayed 1 night in May 2023
Response from Silvia - Sales & Marketing Manager on 2023/5/22
Dear Mr Lubos,we thank you very much and we hope to see you next time.Our warmest regards

10/10 Excellent

Antonella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Silvia - Sales & Marketing Manager on 2023/5/15
Grazie Antonella!

8/10 Good

Fulvio

Stayed 1 night in Apr 2023
Response from Silvia - Sales & Marketing Manager on 2023/5/15
Grazie!

10/10 Excellent

Camille

Stayed 2 nights in Apr 2023
Response from Silvia - Sales & Marketing Manager on 2023/5/15
Merci!

8/10 Good

Benedetta

Stayed 2 nights in Apr 2023
Response from Silvia - Sales & Marketing Manager on 2023/5/2
Grazie!

10/10 Excellent

Federica Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Silvia - Sales & Marketing Manager on 2023/4/21
Gentile Signora Federica,La ringraziamo per la Sua recensione e Le auguriamo una buona giornata

10/10 Excellent

Jean-Claude

Stayed 2 nights in Apr 2023
Response from Silvia - Sales & Marketing Manager on 2023/4/19
Merci!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Silvia - Sales & Marketing Manager on 2023/4/13
Buongiorno e grazie!

10/10 Excellent

Cosma

Stayed 2 nights in Mar 2023
Response from Silvia - Sales & Marketing Manager on 2023/3/30
Buongiorno e grazie!

10/10 Excellent

BINCA

Stayed 1 night in Mar 2023
Response from Silvia - Sales & Marketing Manager on 2023/3/13
Thank you very much for your comment!We hope to see you next timeOur warmest regards

8/10 Good

Laurent

Stayed 2 nights in Mar 2023
Response from Silvia - Sales & Marketing Manager on 2023/3/13
Bonjour,on vous remercie!A bientot

10/10 Excellent

Joonas

Stayed 1 night in Feb 2023
Response from Silvia - Sales & Marketing Manager on 2023/3/3
Thank you so much!

8/10 Good

Hing Joon

Stayed 1 night in Feb 2023
Response from Silvia - Sales & Marketing Manager on 2023/2/27
Thank you

8/10 Good

Hing Joon

Stayed 1 night in Feb 2023
Response from Silvia - Sales & Marketing Manager on 2023/2/27
Thank you

10/10 Excellent

Hisham

Stayed 1 night in Feb 2023
Response from Silvia - Sales & Marketing Manager on 2023/2/20
Thank you!

10/10 Excellent

Annalisa

Stayed 1 night in Feb 2023
Response from Silvia - Sales & Marketing Manager on 2023/2/20
Grazie Annalisa

10/10 Excellent

EMELINE

Stayed 1 night in Feb 2023
Response from Silvia - Sales & Marketing Manager on 2023/2/20
Merci!

10/10 Excellent

Sinead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel and the staff were very helpful
Stayed 1 night in Dec 2022
Response from Silvia - Sales & Marketing Manager on 2022/12/16
Dear Mrs Sinead,We thank you very much for your comment and we hope to see you next time.Our warmest regards

8/10 Good

Ehud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Poor air-con
The air-con was not working well, not cooling properly, and not enough airflow. We asked the reception to take care of it, nothing was done. In reply we got an excuse that they are not allowed to set it to less than 24 degrees - but what about the airflow?
Stayed 4 nights in Oct 2022
Response from Silvia - Sales & Marketing Manager on 2022/10/18
Dear Mr Ehud,We thank you very much for your comment but we think that is the wrong hotel.In our rooms the guest can decide the temperature between a range of 18 to 26 .Our warmest regards

10/10 Excellent

ERNEST

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Juventus match
Hotel is located in suburb of Torino. It is perfect for going to Juventus stadion which is ten minutes drive from there. Room was very spacious and clean. We had jacuzzi but it did not work and buttons were broken. Breakfast was excellent with home made cakes and delicious warm bread. Property has underground garage.
Stayed 2 nights in Aug 2022
Response from Silvia - Sales & Marketing Manager on 2022/9/4
Dear Mr Ernest,we thank you very much for your comment. We checked the jacuzzi and is working so maybe it was just not full with water. We will show you next time with great pleasure.We hope to see you soonBest Regards

8/10 Good

Urvi

Liked: Cleanliness, staff & service, room comfort
Hotel is convenient if you want just an overnight stay. Good facilities and comfort, Check in and check out very quick and easy. Dont stay for location and character but easy access for onward travel with car.
Stayed 1 night in Aug 2022
Response from Silvia - Sales & Marketing Manager on 2022/8/29
Dear Mr Urvi,we thank you very much for your comment and we hope to see you next timeOur warmest regards

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just off the highway which is why we picked it. We were driving from Siena to Paris and needed to break the trip. It’s a perfectly nice property but seems to have an identity crisis, it’s a salesperson hotel that’s also trying to be a place for a ‘romantic getaway’. Very clean, comfortable bed, great staff and free parking.
Stayed 1 night in Jun 2022
Response from Silvia - Marketing Manager on 2022/7/2
Dear Nadine, thank you very much for your comment. We are, as you mentioned, a business hotel than has some very special Romantic Suite with jacuzzi, shower or buth tube for couples and family! We hope to see you next time Best Regards

6/10 Okay

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests check-in from their car which is ok, but the person in the car in front of us had an issue so all 4 cars behind him had to wait for 20 minutes while the guest argued with the assistant. The property is clean. The staff was friendly. The bed made me very itchy - either due to soap allergy or gnats perhaps. The pillows were terrible. And the air conditioner control lights up the room. The breakfast bar was good and there was a friendly staff person there. I would not stay here though with small children as the rooms are small, and there is no outside place for them to run around. Some rooms have their own private entrance from the parking below and other design features seem to indicate that this is a place to stay with someone discreetly.
Stayed 1 night in Jun 2022
Response from Silvia - Marketing Manager on 2022/7/2
Dear Ms Kristin, we thank you very much for your review. We are sorry that you found some problem during your stay we are always at disposal at the front desk. We hope to see you next time. Our warmest regards

8/10 Good

Henrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room size, very clean, good breakfast, nice personnel. Only point is location as there's not much things around, so you will need a car.
Stayed 2 nights in Mar 2022
Response from Andrea on 2022/4/11
Good Morning Dear Henrique, Thanks for Your kind feedback! Our Hotel's location is well marked on expedia.com booking page, allowing our kind guests to choose us or not according to their needs. Kindest Greetings

2/10 Terrible

Calvin

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was looking for a hotel that is close to the airport and has free shuttle service for the airport using Travelocity website. When I arrived at the airport I called to find out where to take the shuttle from airport to the hotel. Then to my surprise there is no shuttle service and the hotel is pretty far from the airport (about 20km one way for 45 Euro). I also googled the hotel (not Google Map) and it said the hotel is 6km away from the airport. Not sure if this is a mistake by the hotel or Travelocity but this costed me 45x2=90 Euro and more time to go between the hotel and airport. Can I get the money back from either party?
Stayed 1 night in Nov 2021
Response from Andrea on 2021/11/30
Good Morning, Our website clearly show's our Hotel location on the map allowing our guest to make a reservation according to their needs. You didn't book directly with us so You should complain about the website on which You made the reservation, not complain about the Hotel's location since it is very well shown in every website and reservation channel. Kindest Greetings

4/10 Poor

Verified traveler

Liked: Room comfort
Stayed 1 night in Nov 2021
Response from Andrea on 2021/11/24
Good Morning, Your review is anonymous hence we are not able to track Your reservation's details to further investigate. We kindly ask You to contact us directly to detail Your experience in order to further improve our service. Kindest Greetings

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Over night stay on my way home to the UK Dinned in the restaurant small menu but adequate Breakfast excellent lots of choices freshly cooked
Stayed 1 night in Nov 2021
Response from Andrea on 2021/11/24
Good Morning Dear Dominic, Thanks for Your kind review! We're glad You enjoyed Your stay at Diamante and we hope You will choose us again for Your next trip in Turin! Kindest Greetings

10/10 Excellent

Radu-Bogdan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The apartment I booked was very spacious and clean having a hallway, kitchen, one bedroom, 2 bathrooms (1 of them disabled accessible) and was light flooded and with high wooded ceiling. In the kitchen there is one big table, sofa, fridge, microwave oven, oven, sink and pretty basic utensils and pans for cooking. Bedroom had a big confy bed and was pretty spatious and had 1 of the bathrooms connected to it (disabled accessible). Bathrooms were very clean, but for my dissapointment they did not had a jacuzzi as shown in the pictures... Should had more outlets placed on the walls and air conditioning and heating fan from ceiling was squicky a little bit. Otherwise, very big underground and safe parking option and very good to your choice breakfast. All good!
Stayed 1 night in Oct 2020
Response from Andrea on 2020/11/4
Good Afternoon Dear Mr. Radu, Thanks for Your much appreciated and in-depth review! It is always a pleasure to read such detailed feedback and it really allows us to take good note of it and further improve! We hope You will choose Diamante again for Your next stay in Turin and we take the chance to send You our Kindest Greetings

10/10 Excellent

Hisham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Andrea on 2020/1/13
Good Morning, Thanks for Your much appreciated feedback! Kindest Greetings

10/10 Excellent

aharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
great location, the room was clean and the staff was very frindly
Stayed 2 nights in Nov 2019
Response from Andrea on 2019/11/30
Good Evening Dear Mr. Aharon, Thanks for Your much appreciated feedback! We're glad You enjoyed everything about Your stay and we do hope You will choose Diamante again next time You will visit Turin! Kindest Greetings

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Somewhat unique combination of family hotel / love hotel Service was good
Stayed 1 night in Oct 2019
Response from Andrea on 2019/10/28
Good Morning, Thanks for Your kind feedback! We hope You will visit Diamante again in the near future and we take the chance to send You our Kindest Greetings

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Enjoyed the stay for business
The check in and out is by car. The room was clean and comfortable. The restaurant had great food, breakfast was good too with lots of choices. The only concern was the carpet and the walls of my floor, but overall great stay and would go again.
Stayed 2 nights in Oct 2019
Response from Andrea on 2019/10/13
Good Evening, Thanks for staying at Diamante and for Your kind words! We're glad You loved Your stay so much and we will strive to further improve our service! Kindest Greetings

8/10 Good

Michael John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be Carefull in Turin
This hotel is in a doggie area with what we later discovered were prostitutes sitting on chairs awaiting their next drive by customer. The hotel it self is secure & comfortable with great staff, the breakfast was plentiful. There is a supermarket & shops not far. Turin is about a 15min drive by car. WARNING Be on your guard in & around Turin as we got court up in a Mad guy attacking people & cars as they drove past, unfortunately our car was also in his attention & we were the subject of his anger, our car suffered damage by the metal bar he hit our car with, this was not what you would expect to have happen in a tourist place & luckily we were able to get the Police there quickly & identified the guy & had him Arrested.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Andrea on 2019/8/21
Good Evening, Thanks for Your kind Feedback! Kindest Greetings

10/10 Excellent

Sumeya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay, bed was very comfortable and the room was nice and clean.
Stayed 1 night in Aug 2019
Response from Andrea on 2019/8/10
Good Evening Dear Mrs. Sumeya, Thanks for Your kind review! We hope You and Your Family will choose Diamante again for Your next stay in Turin! Kindest Greetings

10/10 Excellent

Lee, Washington DC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close ride to the stadium. Staff was great. Afternoon front desk employee was great with helping us order delivery food, since the restaurant is closed on Sundays.
Stayed 2 nights in Jul 2019
Response from Andrea on 2019/8/2
Good Evening Dear Mr. Lee, Thanks for Your much appreciated Feedback! We're glad You enjoyed Your stay at Diamante and we'd love to have You as our precious Guest again in the future! Kindest Greetings

10/10 Excellent

Tiberiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
looking forward to it!
From the welcome smile to the late checkout avaailability!
Stayed 1 night in Jul 2019
Response from Andrea on 2019/7/17
Good Evening Dear Mr. Tiberiu, Thanks for Your kind words (and much appreciated feedback). We're looking forward to have You as our Guest again in the near future! Kindest Greetings

10/10 Excellent

Verified traveler

Stayed 5 nights in Jun 2019
Response from Andrea on 2019/7/13
Good Morning, Thanks for Your review! We're glad You enjoyed Your stay at Diamante so much and we hope to welcome You again in the near future! Warmest Greetings

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Andrea on 2019/7/12
Good Evening! Thanks for this much appreciated feedback! We hope You will choose Diamante again for Your next stay in Turin! Kindest Greetings

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Andrea on 2019/6/17
Good Morning, Thanks You very much for Your much appreciated review! We're looking forward to have You as our precious Guest again in the future! Kindest Greetings

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel hotel
Great staff
Stayed 4 nights in Feb 2019
Response from Andrea on 2019/3/3
Dear Mr. John, Thanks for Your kind feedback! We're glad You loved our staff! We hope to have You as our precious guest again! Kindest Greetings