Exterior
Check availability

Reviews of Holiday Inn Express Hotel & Suites Tupelo, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Tupelo, an IHG Hotel
1612 Mcclure Cove, Tupelo, MS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 43 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GlendaSue A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was flawless, fast and efficient. Staff was cordial. The hallway and room was clean and smelled fresh. The shower doors need attention, but the bathroom was clean. My stay was pleasant. ***This property was midway of my trip, so this is second stay in a week. The rest of my trip was spent at Holiday Inn in neighboring state and was a nightmare every single day.***
Stayed 1 night in May 2024
Response from GSR on 2024/5/17
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Stjepan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to visit Elvis Presly Memorial Centre
Stayed 1 night in May 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Apr 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service!
Stayed 1 night in Apr 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerk at check-in was very pleasant, courteous and helpful.
Stayed 1 night in Apr 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Marta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the young lady taking care of the breakfast was great. She was very polite and kept things full and serviced the whole time we were there. FIRST CLASS.
Stayed 1 night in Apr 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

8/10 Good

Rodger

Liked: Staff & service
From the front desk, housekeepers, breakfast attendant everyone was very hospitable. Breakfast was excellent and the host went out of his way to make sure everyone was taken care of! You could tell employees love their jobs!
Stayed 1 night in Apr 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the least amount we have ever paid for the BEST Holiday Inn Express ever. The free breakfast was amazing! Waffles, biscuits, gravy, bacon, omelets,cereal, fruit, yogurt, cinnamon rolls....even to go bags of you wanted to take some with you! The host was amazing.
Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were great. Very friendly and helpful.
Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

6/10 Okay

Belinda, Palatka

Liked: Cleanliness, staff & service, amenities
The place was clean and the receptionist was very nice.
Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

8/10 Good

Williamson

Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Marlys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late to check in but courtesy and cleanliness the best
Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Teresa

Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Jakeeza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a big room and it was a very excellent stay. No noise….it was amazing
Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

6/10 Okay

RaeAnne

Traveled with family
Liked: Staff & service
Definitely not as clean as the reviews state. Our floor tile was filthy. Bathrooms could have definitely been cleaner and the breakfast that everyone raved about was nothing to rave about. Out of coffee, out of forks, waffle machine wasn’t working, no cream cheese for the bagels. The omelets were good and family said the biscuits and gravy were good. Probably wouldn’t stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, our room was clean, breakfast was good!
Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Lenora, Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

BERNARD

Stayed 1 night in Mar 2024
Response from GSR on 2024/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tupelo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Angela Copeland General Manager

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Awesome great breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness

10/10 Excellent

MEGAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Muriel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. Close to the surgical center. Need to offer earlier breakfast options for those having to leave earlier than 6 am to get to other places.
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very cleanroom, comfortable bed and restaurants within walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Quiet convenint to shopping food
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Plenty of eating options.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful staff
Stayed 5 nights in Feb 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

Roneka

Nice clean and it was close to the venue of the event I was attending. Staff members were very friendly also
Stayed 1 night in Jan 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating!!
Stayed 1 night in Jan 2024

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/out. Friendly staff. Nice amenities, and nice location.
Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Dec 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, handy to restaurants. Very clean and quiet.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth hassle free checkin. Good dining options nearby.
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Super clean hotel. Very nice staff who go above and beyond to make you feel welcome. The room was spacious and the bed so comfortable. Breakfast is wonderful! Thank you for a nice stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Stayed 1 night in Dec 2023

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was easy to find and a quiet area.
Stayed 1 night in Dec 2023

10/10 Excellent

Rogerio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Everyone was so friendly and polite. We were blown away. Room was supper clean, beautiful and comfortable. Thank you guys! I will ner stay anywhere else than Holiday Inn Express!
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Pamela

Stayed 2 nights in Dec 2023

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mari

Traveled with group
The room smelled clean and the bed was super comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Gwendolyn, Rolling Fork

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we come to Tupelo. Very nice hotel, staff is great, breakfast is great, within walking distance to restaurants, shopping!
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023