Check COVID-19 restrictions.

Wish Tulum

Photo gallery for Wish Tulum

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Wish Tulum

Wish Tulum

3.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Avenida Coba, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park10 min walk
  • Popular LocationDos Aguas Park18 min walk
  • Popular LocationCenote Calavera2 min drive
  • AirportTulum, Quintana Roo (TUY)4 min drive

Choose dates to view prices

About this area

Tulum

Located near the beach, Wish Tulum is in Tulum City Center, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Tulum National Park - 10 min walk
  • Dos Aguas Park - 18 min walk
  • Cenote Calavera - 2 min drive
  • Las Palmas Public Beach - 9 min drive
  • Playa Paraiso - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 107 min drive

About this property

Wish Tulum

3.5-star Tulum hotel in Tulum City Center, near Tulum National Park
This hotel features an outdoor pool, a restaurant, and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, a library, and tour/ticket assistance.
Wish Tulum offers 20 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant

Restaurants on site

  • El Capitan

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 125.00 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Wish Tulum Hotel
Wish Tulum Hotel
Wish Tulum Tulum
Wish Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 138 out of 284 reviews
5 - Excellent 49%
Rating 4 - Good. 107 out of 284 reviews
4 - Good 38%
Rating 3 - Okay. 21 out of 284 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 284 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 284 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and comfortable, close to town and the beach. Would stay again.
Stayed 4 nights in Apr 2022

1/5 Terrible

Disliked: Staff & service
Staff is not helpful
Stayed 2 nights in Mar 2022

3/5 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing customer service from the hotel and hotels.com - my flight got canceled right after I made the room reservation (arriving the next day) and even though I booked an extra night for when i got another flight (arriving 2 days later), they wouldn't refund the initial booking. Clean but extremely minimal room. Very small bathroom. Construction noise and dust everywhere around the place. Sadly Tulum is losing it's idyllic feel, i had been warned about this before my trip. Managed to find a few places still with some character near town (hope those remain open). Careful with varying taxi prices and the places on the beach strip cost more than any US, Euro cities.
Stayed 1 night in Mar 2022

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only good thing was location and the balcony. Room was very basic,bathroom extremely tiny. No breakfast available at hotel not even coffee. The restaurant next door you could eat your meals there if you wanted. It would have been nice if we were given a discount there. There was a coffee maker and kettle though but you had to buy the tea or coffee. Water provided was not actual mineral water the bottles were labeled “Voss” but who knows what water they filled them with. There is an amazing supermarket called Chedraoui across the street that had literally anything you need from food to clothes to luggage to souvenirs! Lighting was flourescent in the room and bathroom quite dark as the lighting was very poor. Bed and pillows very very uncomfortable.
Stayed 5 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a studio with two bedrooms, the description was printed on my Expedia receipt. Unfortunately, the hotel has NO two bedroom suites. People arrive frequently with similar Expedia reservations. The hotel has not been able to correct the mistake that Expedia keeps making. Please eliminate this listing from your wedsite.
Stayed 1 night in Dec 2021