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Urbano by Sundara

2.0 star property
Unwind by the outdoor pool with sun loungers or explore nearby ruins for a hassle-free vacation experience.

Choose dates to view prices

Urbano by Sundara, near Tulum National Park, offers a peaceful retreat with practical amenities. Enjoy reliable in-room WiFi and express check-out to save time. Local meal delivery service brings Tulum's flavors right to your door.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Kitchen

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number VRE211117BCA

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Urbano by Sundara have a pool?

Yes, this property has an outdoor pool.

Is Urbano by Sundara pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Urbano by Sundara?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Urbano by Sundara?

Check-out is at 11:00 AM.

Where is Urbano by Sundara located?

Located in Zama, this hotel is 0.8 mi (1.2 km) from Dos Aguas Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Hospital de Tulum and Jaguar Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

10

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Deisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms spacious nice little boutique hotel
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Small dark rooms
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alcides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

KRISTOPHER

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Selina

Stayed 2 nights in Apr 2025