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The Panoramic By Xperience Hotels

Photo gallery for The Panoramic By Xperience Hotels

Primary image
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/patio

Overview of The Panoramic By Xperience Hotels

The Panoramic By Xperience Hotels

3.5 star property

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Pet friendly

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest stays
Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77780

Explore the area

  • Popular LocationCenote Crystal4 min drive
  • Popular LocationDos Aguas Park7 min drive
  • Popular LocationSFER IK13 min drive
  • AirportTulum, Quintana Roo (TUY)17 min drive

Choose dates to view prices

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Apartment (Two Bedroom)

Classic Apartment (Two Bedroom)

  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

About this area

Tulum

The Panoramic By Xperience Hotels is located in La Veleta, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach.
Visit our Tulum travel guideOpens in a new window
View more Aparthotels in TulumOpens in a new window
Map

What's nearby

  • Cenote Crystal - 4 min drive
  • Dos Aguas Park - 7 min drive
  • SFER IK - 13 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

About this property

The Panoramic By Xperience Hotels

3.5-star Tulum aparthotel in La Veleta with free parking
An outdoor pool, a fitness center, and a rooftop terrace are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance, and multilingual staff are onsite. Each apartment features free WiFi, a Smart TV, and a kitchen with a refrigerator. Added amenities include premium bedding, a rainfall shower, and a coffee/tea maker. Weekly housekeeping is available.
The Panoramic By Xperience Hotels offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads.

This Tulum aparthotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Refrigerator
  • Coffee/tea maker
  • Freezer

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Smart TV

Outdoor areas

  • Rooftop terrace
  • Deck or patio

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • USD 20 per pet per night
  • 1 per room (up to 22 lbs)
  • Welcoming dogs only
  • Deposit: USD 20 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Blackout drapes/curtains
  • Free bottled water
  • Front desk (limited hours)

Things to do

  • Fitness center

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 33 rooms
  • 4 floors
  • 3 buildings
  • Individually decorated
  • Individually furnished

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See similar properties

Tulum
Tulum
La Veleta
La Veleta
Apart-hotel
Apart-hotel
Parking included
Parking included
3 star
3 star
Pool
Pool
Business friendly
Business friendly
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 17 2022 to March 22 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 20 per night
Welcoming dogs only
1 per room (up to 22 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 220 per vehicle (one-way)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Weekly housekeeping provided; fees apply for additional cleaning

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

The Panoramic By Xperience Hotels Tulum
The Panoramic By Xperience Hotels Condominium resort
The Panoramic By Xperience Hotels Condominium resort Tulum
The Panoramic By Xperience Hotels Tulum
The Panoramic By Xperience Hotels Aparthotel
The Panoramic By Xperience Hotels Aparthotel Tulum

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 28 out of 60 reviews
5 - Excellent 47%
Rating 4 - Good. 13 out of 60 reviews
4 - Good 22%
Rating 3 - Okay. 5 out of 60 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 60 reviews
2 - Poor 10%
Rating 1 - Terrible. 8 out of 60 reviews
1 - Terrible 13%

4.3/5

Cleanliness

3.6/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with family
Liked: Cleanliness
The property manager and people who worked in the hotel did not communicate, which left us with not much assistance. The front desk push us off to always call the property manager and never help us. The room had problems through out my stay and although the property manager tried to accommodate us. I didn't really feel good about how they did and had serval issues. I did my best to enjoy my stay but i wouldn't stay there again. No hot water, no light and ac in the room. And not one person on the property was helpful. I had to continuously reach out to management.
Stayed 4 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice and well taken care of. However, driving to the property was a mission with all the large holes and construction was working next door from early in the morning till late at night but everyone was very nice and very hospitable. Overall my experience with the hotel was a good one.
Stayed 3 nights in Mar 2022

5/5 Excellent

Stayed 3 nights in Feb 2022

5/5 Excellent

Traveled with partner
Liked: Amenities, property conditions & facilities
The accommodations and personal. Room was amazin
Stayed 10 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021