Náay Tulum Curamoria Collection

Photo gallery for Náay Tulum Curamoria Collection

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Náay Tulum Curamoria Collection

VIP Access

Náay Tulum Curamoria Collection

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Calle Itzamna Mza 26 Lote B88, Av Aldea Zama, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK7 min drive
  • Popular LocationLas Palmas Public Beach8 min drive
  • Popular LocationDos Aguas Park9 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Tulum

Náay Tulum Curamoria Collection is located in Tulum. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park.

What's nearby

  • SFER IK - 7 min drive
  • Las Palmas Public Beach - 8 min drive
  • Playa Paraiso - 8 min drive
  • Dos Aguas Park - 9 min drive
  • Cenote Calavera - 11 min drive

About this property

Náay Tulum Curamoria Collection

4-star hotel with full-service spa and outdoor pool
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, tour/ticket assistance, and multilingual staff.
Náay Tulum Curamoria Collection offers 36 air-conditioned accommodations with minibars and espresso makers. 49-inch LCD televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Massages
  • Spa open daily

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.45 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Naay Boutique Hotel Tulum
Naay Boutique Tulum
Naay Boutique
Naay Boutique Hotel
Naay Boutique Hotel by Curamoria
Náay Tulum Curamoria Collection Hotel
Náay Tulum Curamoria Collection Tulum
Náay Tulum Curamoria Collection Hotel Tulum

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 230 out of 361 reviews
5 - Excellent 64%
Rating 4 - Good. 92 out of 361 reviews
4 - Good 25%
Rating 3 - Okay. 18 out of 361 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 361 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 361 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay for my first time Tulum. It was a bit challenging to find on my navigation once I started getting to the roundabouts. Definitely look out for and adhere to the one way signs. Once I got to the location however everything was smooth. Easiest check in and out process I’ve had using Expedia. Ivan was amazing and made me feel welcomed from the start. Big shoutout to him as well as Omar and the staff on the rooftop restaurant. Came for breakfast and Omar’s kind spirit and hospitality added the cherry on top of my stay. Great work everyone and I look forward to rebooking anytime I’m in the area.
Stayed 1 night in Aug 2022

1/5 Terrible

Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located in a nice area, with a beautiful Rooftop Pool with Restaurant, surrounded by a lot of Restaurants. and close to the Beach
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

1/5 Terrible

Traveled with group
Disliked: Staff & service
Do Not Trust Staff!
After checking-in I mistakenly left my wallet on the front desk. Inside was my passport, drivers license, credit cards, and pesos. About 20 minutes after settling into my room, one of the staff took the elevator up to my room to return this to me. He said that he also took a photocopy of my passport. So once I received it I then checked to make sure everything was there. A total of $1000 pesos was missing from my wallet. I immediately went down to the front desk to notify the staff (And the staff member who returned it was not there). I asked for the cameras to be checked and to speak with a supervisor right away. The camera footage was not checked until the next day. There were NO cameras on the elevator that he took to return my wallet to me. And the hotel Supervisor never reached out to resolve this issue during the rest of my stay.It was very upsetting that this happened on my day of arrival. I still enjoyed my time in Mexico but I did not feel comfortable leaving any monetary items in my room and so I refused room service during my stay. The room was neat but the bathroom was not as nice. Shower was not clean, shower head head was rusted, water ran cold in the A.M. Our toilet also did not flush correctly , and staff had to fix this issue. The rooftop and restaurant was very nice. Loved being able to relax there on days we did not visit the beach. Overall I think that I would have enjoyed my stay a lot more if I was not robbed on my first day.
Stayed 4 nights in Mar 2022