Beautiful hotel and lovely people.
All the crew was very kind, attentive to every detail and helpful with everything I needed,
Felt almost like Home 🤗
Will definitely come back.
Thank you all for making my stay special.
Ines
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Danielle
2025 年 7 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
STAFF WAS AMAZING!!! So friendly and accommodating-- great hospitality.
Paid for a upgraded room but was changed to a different room due to an undisclosed problem. However, offered a bottle of wine/room service on the house.
Clean room
Clean bedding
Blow-dryer avail
Walkable
Nice shower pressure.
No privacy on balcony
Breakfast delish.
Rooftop pool was a vibe
Danielle
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Halima
團體旅遊
2025 年 7 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I cannot say enough about the staff at Layla! Ricardo and his team make you feel so special and catered to. Everything we ordered on the menu was absolutely delicious and drinks are amazing! The only thing that could make this hotel better is if it were on the beach. But! The sister hotel that is on the beach is available to visit and they make you feel like royalty as well!
Halima
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Laila
2025 年 6 月 9 日
Laila
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Matthew
情侶出遊
2025 年 5 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very helpful front desk staff.
Very clean property, rooms, pool etc and walkable to all the best spots.
Matthew
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Jennifer
2025 年 4 月 27 日
Jennifer
於 2025 年 4 月住了 3 晚
6/10 一般般
Nayan,Manchester
情侶出遊
2025 年 3 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel. Needs a make over.
No gym, or spa on site as advertised?? Abit disappointed when we arrived and these two major factors for booking were not on site.
Nayan
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Enrique
家庭旅遊
2025 年 3 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love it. I book the room for my parents and they love the service. Amazing staff, great area, great drinks and will be returning to this hotel again.
Enrique
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Henry
家庭旅遊
2025 年 3 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Honesty i had some ideas for places to eat but the concierge were amazing with their suggestions. Definitely ask the conciegre for their suggestion on places to eat. Shout out to staff :).
Henry
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Jean-Sébastien
情侶出遊, 商務旅客
2025 年 2 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff and amazing service.
Jean-Sébastien
於 2025 年 2 月住了 3 晚
8/10 不錯哦
Sharon,Pahrump
情侶出遊
2025 年 2 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
This property is in a great location for shopping, nightlife, restaurants and public transportation
Sharon
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Peter
情侶出遊
2025 年 2 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautifully decorated hotel, excellently thought out style but the real stars are the staff. They are helpful, friendly and provided us with excellent advice regarding our holiday.
Peter
於 2025 年 2 月住了 7 晚
10/10 有夠讚
Robert
2025 年 2 月 1 日
Robert
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Yanory
2025 年 1 月 28 日
Yanory
於 2025 年 1 月住了 3 晚
10/10 有夠讚
William
團體旅遊, 家庭旅遊
2025 年 1 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a great stay!
William
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Olu
2025 年 1 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Amazing staff!!! They helped make transition smooth. Very helpful and resourceful.
Olu
於 2025 年 1 月住了 1 晚
6/10 一般般
Luis
情侶出遊
2025 年 1 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was amazing except for the noises. The sound proof windows doesn't work. We couldn't sleep. Will be better to stay in a room on the back of the building. Our terrace room shared the balcony with another room.
Everything else great
Luis
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Simone
2025 年 1 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were magnificent. Very attentive, caring and fun. They helped us with restaurant and beach recommendations, arranged our airport transfers, and were a delight. The food in the hotel was very good, as were the cocktails. Very clean and sage and a feast for the eyes!
Simone
於 2024 年 12 月住了 10 晚
10/10 有夠讚
Björn
2024 年 12 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mycket trevlig personal, rent och fräscht.
Toppen med poolen på marknivå och poolen på taket, vackert inrett.
Lyhört om du bor på nedre botten vilket vi gjorde, men inga större problem.
Björn
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Ali
2024 年 12 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ali
於 2024 年 12 月住了 2 晚
4/10 不太好
Dave
2024 年 12 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel has security issues.
Hotel is in a nice enough part of town but…..room was broken into and be warned the safes are a joke. Safe was opened and cash, new cell phone and raybans stolen.
Hotel said they could see two guests breaking in on camera but they checked out already.
Filed police report which was not easy. And hotel said they would help me with dealing with their insurance company but to no avail.
Now the hotel is ghosting us so tough luck.
Hotel owner did say we could have two free nights in the future to compensate for our early departure as we didn’t want to stay for the rest of our booking but that’s all!
Dave
於 2024 年 2 月住了 7 晚
10/10 有夠讚
Anne
團體旅遊
2024 年 12 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great little hotel
Great stay at Layla. Excellent service, good drinks on roof top bar. Very good location in Tulum peubla, close to good restaurants and bars. Don’t go for the hanging bed. Takes up the whole room and makes lots of noice.