Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Reynaldo
於 2025 年 5 月住了 3 晚
10/10
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
Kasana
於 2025 年 6 月住了 1 晚
8/10
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
Marquita
於 2025 年 6 月住了 5 晚
10/10
Audrey
於 2025 年 6 月住了 2 晚
8/10
Enok
於 2025 年 6 月住了 2 晚
8/10
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
Kyra
於 2025 年 6 月住了 1 晚
10/10
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
Arianna
於 2025 年 6 月住了 3 晚
10/10
My boyfriend and I went as an anniversary trip, we absolutely loved the whole experience. Such good service, great customer service. The restaurants on the property were amazing very sanitary and good! Definitely recommend and will be back!
Brittany
於 2025 年 6 月住了 6 晚
10/10
Great place to stay in Tulum.
Amber
於 2025 年 6 月住了 2 晚
6/10
The hotel was fine, but it was in front of the sketchiest street I’ve ever seen. It literally ruined the whole vibe and experience.
Joce
於 2025 年 5 月住了 4 晚
10/10
Kimberley Antonette
於 2025 年 5 月住了 3 晚
8/10
Sharlanda
於 2025 年 5 月住了 4 晚
10/10
This is an amazing property. Very clean and tranquil with friendly accommodating staff. Rooms are stunning…magic! Food is incredible. Don’t listen to any haters that don’t give it 5 stars. You would be ridiculous not to love this place.
Bria
於 2025 年 5 月住了 1 晚
10/10
Incrr
Ismael
於 2025 年 5 月住了 1 晚
8/10
We really enjoyed our stay at Copal the aesthetic was really nice. The rooms were cleaned daily and the 2 restaurants onsite had good food pairings. The staff were polite and helpful during our stay. My only suggestion would be if you get a room with a pool don't get one on the ground floor as the foliage from the trees were all in the pool. Which deterred us from using it even though it's what we paid for. The roof top pool was free from that so next time we will probably get a regular room and utilize the rooftop. We were able to book transportation to and from the Cancun airport through them as well. Overall great stay.
Wynisha
於 2025 年 5 月住了 4 晚
10/10
Alejandra
於 2025 年 4 月住了 2 晚
10/10
Jacqueline
於 2025 年 5 月住了 6 晚
8/10
Adrian
於 2025 年 3 月住了 4 晚
10/10
Amazing property
Archie
於 2025 年 4 月住了 3 晚
10/10
Perfect zen place and very comfortable rooms, food and staff were very accomadating and knowledgeable, everyone helped with needs, excursions and taxi services.
Robert
於 2025 年 4 月住了 4 晚
10/10
Todo
Rodrigo
於 2025 年 4 月住了 4 晚
10/10
I truly enjoyed my stay at Copal. The staff were very friendly and attentive. The atmosphere was quiet and relaxing. The pictures don’t do the hotel justice. It is an absolute slice of heaven!