"We had a fantastic time! The staff were amazing. If you need anything, they go above and beyond to assist and ensure everything is to your liking. The food and drinks were incredible. We had a server, Yoga, just incredible. Family heavy, which is great to see. Beach access. Would go back again in a heart beat (we are actually planning it already!)"
"At check-in we were given a room with a temperature of 24.5C… so so hot that it was impossible to stay in it. They sent maintenance who had to replace a filter. They transferred us to a suite in the main level with a very strong mold smell; my husband said it smelled like sewage inside the room. After this, they finally found a room that had running AC without a smell. The mold stains were visible in the hallway ceiling and walls which was quite alarming. We saw a staff trying to disguise them with a coat of paint. There was no AC in the common shared areas of the hotel; it was very hot and humid. The facilities maintenance was a total disappointment, but the staff was very nice and professional. "
"Activities were fun and the pool was clean. Rooms had everything that we needed and the service was wonderful - especially by the pool. Would definitely recommend for families"
"Pool was amazing
Room was large enough and clean
Staff was excellent and very friendly
Breakfast was great - maybe a bit different some days would be even better. "