「The boat was superb. Brand new and service was excellent. Food really nice. We were upgraded to this ship on the day when travelling to the port which was a bit concerning but all good in the end. We ended up on a better boat so very nice. Trip was excellent. The only reason I didn’t mark it overall as a 5* was the cost but we got what we paid for. So if you want a luxurious trip to Halong bay I’d recommend this trip 」
「We stayed on a 2 night cruise in July.
Amazing friendly and helpful staff.
Ronald (Customer Service Manager) and his team went above and beyond to help me out when I purchased some pearls from a pearl farm on our day trip.
The earrings were faulty and broke.
The staff tried so hard to contact the pearl farm to help me get a replacement, which happened. Thankyou team!
The rooms are amazing but travellers need to be aware that while the government and cruise liners are coming to agreement,...
「El crucero muy completo. Los dos almuerzos y el desayuno son buffet, la cena es menú fijo. Todas la comidas están incluidas, no las bebidas. Las actividades son buenas, sobretodo el kayak. El guía/encargado muy amable y divertido. Los traslados desde Hanoi no están incluidos pero se pueden coordinar con ellos. 」
「The room was absolutely amazing. One of the best I’ve ever stayed in, especially knowing this was on a boat. I’ve been on many cruises and just did not expect a room and bathroom of this size with a balcony.
The food & staff was great, there was good variety. I believe there were only about 50 or so guests so it was a an intimate setting. There’s a hot tub on the boat and a deck area for lounging with a bar. While it was only one day they have activities that can certainly fill up your time,...
「Tulip is almost brand new. Cabin is spacious and well designed. Facilities are good. Staff are all enthusiastic and extremely helpful. We had a wonderful trip.」
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