"I was allocated Room 10 and found there was no exhaust fan in the bathroom and I couldn’t open the window. It was too high and tightly closed and locked. I needed assistance to open it. Plus the “heated towel rail” had no way to turn it on. There was conflicting advice from reception staff about it so I realised it didnt work. Everything else about this hotel was lovely. Quiet location, superb food in the restaurant ( best Sunday roast dinner I’ve ever had! ), amazing breakfasts and an actual coffee machine that makes Flat whites and lattes! Don’t bother going down to town, just eat here. The staff were lovely as well. I would recommend and stay here again, just not in Room 10. Remember to bring your own face washer to Scotland!"
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