Exterior
Check availability

Reviews of Island View Hotel Bar Harbor

2 out of 5
Island View Hotel Bar Harbor
1224 Bar Harbor Rd, Trenton, ME

Reviews

7.2

Good

Rating 10 - Excellent. 83 out of 292 reviews" "
Rating 8 - Good. 96 out of 292 reviews" "
Rating 6 - Okay. 48 out of 292 reviews" "
Rating 4 - Poor. 33 out of 292 reviews" "
Rating 2 - Terrible. 32 out of 292 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Qiong

Liked: Cleanliness
The hotel has a good view and quiet. on Expedia site, it said that this hotel is 5-6 minutes walk to the Acadia Park, but the truth is that it takes 10- 15 minutes to drive to the Park. In addition, the hotel has charged $65 more than the original online booking.
Stayed 3 nights in Oct 2023

4/10 Poor

Cynthia

Traveled with group
Stayed 1 night in Oct 2023

4/10 Poor

Kerry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean, which is the only positive, although there was a pervasive musty smell. The rooms and some of the furnishings are very old and decrepit. My son forgot a stuffed animal that has a lot of sentimental value in our room. No doubt the cleaning staff would have found it, but it was not turned in and the hotel did not respond to my follow up calls. In retrospect I would have much rather slept in my car.
Stayed 2 nights in Oct 2023

6/10 Okay

Barbara

Stayed 2 nights in Oct 2023

6/10 Okay

John

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing special about this property, except the view of the lake if you had a waterfront room which we did not
Stayed 2 nights in Oct 2023

4/10 Poor

yolanda

Disliked: Amenities
The hotel was very expensive for the condition of the room and hotel. It was very musty and had a damp smell inside. The worker/manager was a hard worker and helpful though.
Stayed 3 nights in Oct 2023

2/10 Terrible

Mary Beth

Stayed 1 night in Oct 2023

6/10 Okay

Kristal

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is clean but no amenities. There is nothing in the immediate surrounding area and if you plan on spending most of your time in acadia or bar harbor the location is a bit inconvenient. Bar harbor is 15 to 20 min drive and parking dowtown is busy. The rideshare apps dont run in the area and the cab services are limited and expensive.
Stayed 3 nights in Sep 2023
Response from Andrew on 2023/10/6
Thank you for your feedback

2/10 Terrible

Rod

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left our stuff in the car looked in the room found bed bugs talking to the manager he said that we would not be charged anything because we were not staying he even signed a paper from there found out they changed us even though we didn't stay there so they lie have bed bugs and are liar's never again would stay in our car first
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/10/6
We do apologize for that. I have reached out to our operations manager, and he has ensured me that you guys were not charged.

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Andrew on 2023/10/6
Thank you for your feedback.

4/10 Poor

Anurag

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were promised as sea view room on the reservation whereas we didn't get one Room does'not have a microwave oven.
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/10/6
We do appreciate the feedback

8/10 Good

Kristean

Traveled with group
Just need to know that the shoreline is a protected species area closed indefinitely to the public. Best place to stay off the island for access.
Stayed 2 nights in Sep 2023
Response from Andrew on 2023/10/6
Thank you for your feedback.

8/10 Good

Aakash

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and reasonable compared to other options around Bar Harbor. You can see the view of a sea right in front so that’s a plus. Rooms are decent for the price we paid. Overall good!
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/9/4
Thank you for your feedback.

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for the Price
I wasn't sure what to expect given the mixed nature of the reviews. I was traveling (solo) on a budget for a Sun.-Wed. stay. I stayed in a King room on the side with an island view, and the view did not disappoint. I felt like my room was clean and didn't have any issues. The fridge is small, and there's no microwave so you'll need to be mindful of that. It was also pretty quiet - no more nosier than other hotel stays (that could also be a result of staying early in the week). The manager mentioned housekeeping doesn't come everyday, but I must've gotten lucky because in my case they did. I also thought the manager was friendly. I didn't experience bad traffic leaving the hotel, but I also ventured out early in the morning to beat the crowds in the park (15-30 min away depending on where you're going), anywhere from 6AM to 8 AM. It's not a Hilton or Marriott, but it's decent and safe, and I've definitely stayed at worse places. Considering there are hotels of similar quality 5 minutes up the road in Bar Harbor that are nowhere near the water but cost $100+ more a night (even more if on the water), this was well worth it. Naturally, there are a lot of mosquitos, so you'll likely want bug spray if you choose to sit outside at all, and mosquitos aside, I highly recommend sitting outside and enjoying the view.
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/9/4
Thank you for your feedback

2/10 Terrible

Syed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are reviews of hotel having bed bugs. After a bad experience they refused to issue a refund. My family went elsewhere to stay. NOT RECOMMENDED! STAY AWAY.
Stayed 1 night in Sep 2023
Response from Andrew on 2023/9/3
Thank you for your feedback.

4/10 Poor

Timothee, Lompret

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was okay because the proximity with Bar Harbor and Acadia park by the road. But this hotel is outdated and the room smelled bad. The housekeeping staff was nice but the receptionist wasn't particulary friendly and didn't seem happy to work here.
Response from Front Desk. on 2023/9/2
Thank you for your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Andrew on 2023/9/1
Thank you for your feedback

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable Older hotel with a great view on the water. Easy 20 minute drive into Bar Harbor. A couple restaurants across the street. Very clean. Beds and pillows excellent.
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/9/2
Thank you for your feedback.

10/10 Excellent

Kim, Rowlett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was super friendly. Room was spacious and quiet. Location was Compton the park and restaurants but a little difficult to find from address using Waze or Goggle maps. Once found it’s easy because it’s right of the main road.
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/8/31
Thank you for your feedback

6/10 Okay

Brian, marshfield

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Cutting grass before 7am
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/28
Thank you for your feedback.

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/28
Thank you for your feedback.

6/10 Okay

jerry

Traveled with family
Disliked: Property conditions & facilities
Carpets look bad Not what I was expecting. The office was remote if anything is needed.
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/28
thank you for your feedback

6/10 Okay

Mishal

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a room on the ground floor with very less natural light. The room was smelling musty as if it hasn't been ventilated for ages. It was more of a motel than a hotel.
Stayed 2 nights in Aug 2023
Response from Andrew on 2023/8/27
Thank you for your feedback.

10/10 Excellent

Jin

Stayed 3 nights in Aug 2023
Response from Andrew on 2023/10/6
Thank you for your feedback.

4/10 Poor

Doreen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We paid extra for a view but they painted the glass door white and the one window was so hard water stained there was no view. The hotel needs major repairs
Stayed 3 nights in Aug 2023
Response from Island View Staff on 2023/8/26
I apologize for your inconvenience, I will pass this on to upper management

2/10 Terrible

Payton

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked into our room and not only did it smell terrible but there were dirty underwear on the ground and noticeable stains on the walls that haven’t been cleaned. Do not stay here!
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/26
Thank you for your feedback.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a grest place to stay
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/8/26
Thank you for your feedback

6/10 Okay

Jennifer

Traveled with group
Liked: Cleanliness
Disliked: Amenities
No ice machine, no breakfast and no microwave. These are things travelers look for.
Stayed 1 night in Aug 2023
Response from Front Desk. on 2023/8/26
Thank you for your feedback

10/10 Excellent

Jeramy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about this hotel. Yes it was a little older. But it was CLEAN! I saw no bugs, no dirt. Nothing that made me stop. My wife and I had the best experience with the staff. Everyone was courteous, and helpful. The view was incredible. You really can see the ocean from the king size suite top floor. I was beyond happy. The beds are a little soft for our taste. But we still stayed 10 days and have no complaints. A true diamond in the rough.
Stayed 10 nights in Aug 2023
Response from Island View Staff on 2023/8/25
Thank you for the great review. It was our pleasure hosting you. Please consider us again for your next 10 day vacation.

8/10 Good

sovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Andrew on 2023/8/24
Thank you for your feedback.

6/10 Okay

LiQin

Traveled with family
Disliked: Amenities
Should move the office near by the building!
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/22
Thank you for your feedback.

4/10 Poor

Jaci

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The guy at the front office was rude. This was on 08/21/23
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/31
Thank you for your feedback

6/10 Okay

Scott

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The property was not a 4 minute walk to Acadia National park as advertised. It was 20 minutes by car at least, as we encountered delays due to road construction, mor like 35 minutes for us. The guy at the front desk would not help us out for a problem we had when we first got into our room, and when I wanted to speak to management, he said he was the manager and that is that. There are many other choices closer to downtown bar harbor that I wish I knew about. We booked the most expensive room , and well I wouldn't stay there again.
Stayed 4 nights in Aug 2023
Response from Front Desk. on 2023/8/22
Thank you for your feedback.

8/10 Good

Leonid

Traveled with family
Liked: Cleanliness, staff & service
Nice view, friendly staff, clean room
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/8/21
Thank you for feedback

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Good location. Great view.
Stayed 1 night in Aug 2023
Response from island View Staff on 2023/8/25
Thank you for your review.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed only for night and room was just what we needed. Clean and comfortable
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/19
Thank you for your feedback

6/10 Okay

Aleksandr

Traveled with family
Disliked: Property conditions & facilities
outdated and pricey
Stayed 2 nights in Aug 2023
Response from Andrew on 2023/8/18
Thank you for your feedback

4/10 Poor

Trent

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms smelled. Small bathroom
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/17
Thank you

8/10 Good

Marc

Traveled with family
Comfortable beds, but why the lawn had to be mowed at 7:00 am outside my room is beyond me. TV service was basic
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/17
Thank you for your feedback.

8/10 Good

Fabiola

Stayed 1 night in Aug 2023
Response from Andrew on 2023/10/6
Thank you for your feedback

8/10 Good

Akm, Jackson Heights

Liked: Amenities
No microwave ..
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/31
Thank you for your feedback

10/10 Excellent

Alan B

Stayed 1 night in Aug 2023
Response from Andrew on 2023/10/6
Thank you for your feedback

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms, friendly staff
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/14
Thank you for your feedback.

4/10 Poor

Feras

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location but it was not very clean and the carpet was wet
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/14
Thank you for your feedback

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Andrew on 2023/8/14
Thank you for your feedback

4/10 Poor

Scott

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Andrew on 2023/9/1
Thank you for your feedback

2/10 Terrible

paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful
Stayed 2 nights in Aug 2023
Response from Andrew on 2023/8/13
Thank you for your feedback.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay for a good price
The staff were friendly, but check in was at 4 pm instead of 3 pm as listed online. Employee said it is typically 4 pm and said to come back in an hour. It was frustrating but he did call back when it was available. Room was decent, comfortable mattress. No microwave to our knowledge. Overall a good stay for a great price. We did not have a waterside room but the view is nice from the back. Traffic pulling out of hotel parking is awful, but if you turn right then turn around somewhere it makes it more bearable.
Stayed 2 nights in Aug 2023
Response from Andrew on 2023/8/13
Thank you for you feedback, we apologize for the traffic as it is out of our control

4/10 Poor

Ian

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Rude manager and sketchy atmosphere,
The manager was not very helpful at all. We rented two rooms and neither of them had any chairs on the outside deck (all the other rooms did). We asked the manager if he could grab a chair from another room so we could have at least one room with a chair. He refused and said he was fully booked. However while I was checking in, he mentioned to me that he had not allowed some young people to check-in because they were only 18 and he charged them anyway. So I knew there were empty rooms that would most likely not be booked that night. He had no care to help us feel more comfortable or be kind. He is a poor manager and this place is somewhat sketchy and has what seems people living here long term.
Stayed 4 nights in Aug 2023
Response from Front Desk. on 2023/8/13
Thank you for your feedback

8/10 Good

Rick

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Andrew on 2023/8/10
Thank you for your feedback.