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Reviews of Centara Chaan Talay Resort & Villas

4 out of 5
Centara Chaan Talay Resort & Villas
4/2 Moo 9, Tambol Laem Klud, Amphur Muang, Trat, Trat

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 99 reviews" "
Rating 8 - Good. 41 out of 99 reviews" "
Rating 6 - Okay. 12 out of 99 reviews" "
Rating 4 - Poor. 6 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Kemp

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make everyone feel comfortable.
Stayed 2 nights in Jan 2023

10/10 Excellent

Kemp

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly warm and friendly greeting from staff, fantastic location, such a quiet place with a perfect beach.

6/10 Okay

Wannathip

Traveled with family
Disliked: Property conditions & facilities
Good food, great view, facilities not really
Facilities are lack if proper maintenance. It supposed to have game and activities but games couldn't be played as it seemed broken and rusty. Staff seem very few. But food was really amazing, I feel like I came here for food actually
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice relaxing resort - enormous rooms with big balcony, right by the beach with nice pool. Always strong waves. Good restaurant and very helpful and friendly staff. This part of Trat is fairly quiet and remote but very nice to visit.
Stayed 3 nights in May 2021

8/10 Good

Patipat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services from staff. Excellent location and activities. Food are great.
Beautiful location
My son love this hotel cause he love swimming in the sea.
Stayed 2 nights in Oct 2020

6/10 Okay

Hucky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the good and the bad...
great location and hideaway! staff is friendly and helpful. hotel badly needs an up-date. food, both Western and Thai is mediocre, breakfast a disaster..... tiny little coffee machine never works..... bread selection is 2 star, cold cut too, chicken sausages were good though,
Stayed 1 night in Mar 2020

8/10 Good

Paula

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for the price. The villa is just right by the beach.
Stayed 1 night in May 2019
Response from Frank on 2019/6/4
Dear Value guest, Greeting from Centara Chaan Talay Resort and Villas, Trat Thank you very much for taking your time to fill in our On-Line guest survey. I have noted the great feedback and comments about our hotel services. Once again, thank you very much for filling in our Guest survey. We look forward to the pleasure of being at your service again soon. Kind regards, Management Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staffs, especially front receptionist and bellboy were friendly and enthusiastic. The room are very spacious and comfortable. The breakfast are also excellent, delicious & various.
Stayed 1 night in May 2019
Response from Frank on 2019/6/4
Dear Value guest, Greeting from Centara Chaan Talay Resort and Villas, Trat Thank you very much for taking your time to fill in our On-Line guest survey. I have noted the great feedback and comments about our hotel services. Once again, thank you very much for filling in our Guest survey. We look forward to the pleasure of being at your service again soon. Kind regards, Management Team

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019
Response from Frank on 2019/6/4
Dear Value guest, Greeting from Centara Chaan Talay Resort and Villas, Trat Thank you very much for taking your time to fill in our On-Line guest survey. I have noted the great feedback and comments about our hotel services. Once again, thank you very much for filling in our Guest survey. We look forward to the pleasure of being at your service again soon. Kind regards, Management Team

6/10 Okay

stephen

Liked: Cleanliness, property conditions & facilities
Quiet, relaxed break in remote area
Beach Villa was comfortable and close to the water edge. Long expanse of sandy beach with clean water, good for swimming with shallow shelving and gentle surf. Single restaurant with reasonably priced menu but limited choice. In-room TV had poor reception and not many channels. Complained about shower head, problem rectified quickly but not completely satisfied. Location is good for quiet, "get away from it all" type break but nearest town is 40 km with little opportunity for shopping in between and nothing in the way of night-life or entertainment worth noting. Recommended for short (3-5 nights max.) relaxing holiday but do your shopping en-route! Addition of mattresses for recling beach beds on Villa verandah would add to comfort levels.
Stayed 3 nights in Feb 2019

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Average, reasonably clean, pools dirty, isolalated
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all staffs, room is spacoius, beach very clean. Pets are allowed
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The location was beautiful but the staff were a huge let down. We booked a van that did not pick us up from the bus station even after multiple e-mails confirming the pick up. Our reservation was wrong once we got to the hotel and they did nothing to fix the issue. Booked a massage and that started almost 40 minutes late. It also took nearly 20 plus minutes to run our cards at the end of each meal. One afternoon it took over an hour . Not worth the inflated price.
Stayed 3 nights in Feb 2018
Response from The Management on 2018/4/23
Thank you for staying with us. We have noticed your feedback and please rest assured that all the matters have been discussed and addressed with all departments concerned to foster swift improvements. We hope our shortcoming will not place us in your permanent disfavor and look forward to welcoming you back in the near future to show you the improvements we have made.

2/10 Terrible

L, Thailand

Disliked: Cleanliness, property conditions & facilities, room comfort
Too old and dirty.
Ok, Centara had been my first choice everytime I travel to anywhere, I think I’ve been to about 7 Centara hotel and I would recommend all of them. But not this one, this one is a totally nightmare. It’s really old, lot of dust in the room, and the worst part is there are giant geckos around the **** room!!! For god sake, the size of the gecko is terrifying... The legnth of the gecko is really long (from wrist to elbow) and not just one. 2 were in the bedroom, 3 at the balcony and that was in the dark so I didnt see clearly. This is disgusting. This Centara is really making a bad name for Centara.
Stayed 1 night in Feb 2018
Response from The Management on 2018/3/9
Thank you for staying with us. Backing onto a river and an untouched jungle to one side and a 400-meter stretch of white sand dotted with Casuarina trees, yes, of course there are geckos around. We are not a city hotel, people come here to enjoy the nature. We do apologize that it affected your experience with us. We appreciate your feedback.

6/10 Okay

Wanlaya

Stayed 2 nights in Dec 2017
Response from The Management on 2018/1/10
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Thanate, Bangkok

Disliked: Cleanliness, property conditions & facilities
Good to stay. very quiet far from community
Inadequate drinking water and towels for 5 guests. Inadequate eqipments for activities.
Response from Veerapol on 2017/5/1
Dear Khun Thanate, Greetings from Centara Chaan Talay Resort & Villas, Trat. Thank you very much for taking the time to fill in our guest survey. I have received your positive and good comment during your staying with us recently. I hope you had enjoyed your staying with us here. Should I have you further assistance, please do not hesitate to contact me at your most convenience. Kind regards, Veerapol Resort Manager

6/10 Okay

Methee

Ok
Everything is just ok and nothing special only obe advantage is pet friendly
Response from General Manager on 2017/2/11
Dear Khun Methee, Greeting from Centara Chaan Talay Resort & Villas, Trat. Thank you very much for taking the time to fill in our On-Line guest survey. I have received your comment from expediapartnercentral.com. I hope you had enjoyed your staying with us recently.We hope to have the chance to welcome you back as our guests soon. Kind regards, Veerapol Resort Manager

8/10 Good

Tatjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beach view
Response from General Manager on 2017/2/11
Dear Tatjana, Greeting from Centara Chaan Talay Resort & Villas, Trat. Thank you very much for taking the time to fill in our On-Line guest survey. I have noted the great feedback regarding our beach. However, I hope you had enjoyed stay with us recently. Looking forward to welcome you back soon. Kind regards, Veerapol Rsort Manager

8/10 Good

Panita, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet beachfront hotel which allows pet
Room is clean. The beach is really nice. Food at the hotel is just ok. My dog loved it so much. Really enjoyed our stay.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Antonio, Bangkok

Liked: Cleanliness, staff & service, room comfort
Quiet place.
We had a very good stay, the room was very big an clean perfect for a family with young children. Very quiet place, the beach is nice. But there is a lack of maintenance of the whole place, perhaps because it was the low season.

8/10 Good

chery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Apirak, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect gateaway.
What a great gateaway.

8/10 Good

jakkrit, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good beach with real nature
great place to hide from city madness

4/10 Poor

Chokdee

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful resort!
Loved this hotel, one night stopover from Cambodia to Koh Chang. Loved the pool and just a stones throw to a private beach! Peaceful, tranquil and good value for money. Just beware the cost of a transfer to ferry or airport is expensive and there is no public buses so you have to go through the hotel!

10/10 Excellent

Christian

Stayed 1 night in Nov 2023

8/10 Good

Camilla

Liked: Staff & service, room comfort
The resort has some great potential, but unfortunately in need of maintenance. It looked quite run down, and cleaning was not great either. But the beach is amazing, and the staff did their best. Restaurant not great, but decent. Without your own vehicle this place is quite remote, and we had some trouble getting transportation on short notice.
Stayed 5 nights in Mar 2023

8/10 Good

suthaporn

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ชื่นชมพนักงานสเตชั่นไข่ ที่ชื่อคุณ TUK ขอบคุณที่ตั้งใจทอดไข่ให้เด็กๆทาน เด็กๆบอกว่า ออมเลตที่นี่อร่อยที่สุด เค้าพูดกับลูกค้าด้วยความจริงใจ และใส่ใจในสิ่งที่ลูกค้าต้องการ สิ่งที่โรงแรมควรปรับปรุงก็คือ ห้องเก่า และโทรม ราขึ้นผนังห้องน้ำ เยอะมาก ห้องเหม็นอับ ตู้เสื้อผ้าเหม็นอับ ถังขยะพัง ฝาไม่ดีด

10/10 Excellent

hathairat

Stayed 1 night in Oct 2022

8/10 Good

n

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Piyaphon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Alles. Beach. Frühstück. Ruhe. Lage. Personal Aufmerksamkeit
Stayed 3 nights in Nov 2019

8/10 Good

Pattama

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Akerat

Liked: Staff & service, property conditions & facilities
ควรมีร้านขายของ เช่น 7-11 ใกล้ๆโรงแรม
คนไม่มีรถเดินทางไปโรงแรมลำบาก เข้าเมืองก็ต้องรอรถประจำทางอย่างเดี่ยว
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
เป็นโรงแรมที่เงียบสงบเหมาะแก่การพักผ่อนมาก พนักงานบริการดีมากๆ อาหารดีสมกับแบรนด์ centara
Stayed 1 night in May 2019
Response from Frank on 2019/6/4
Dear Value guest, Greeting from Centara Chaan Talay Resort and Villas, Trat Thank you very much for taking your time to fill in our On-Line guest survey. I have noted the great feedback and comments about our hotel services. Once again, thank you very much for filling in our Guest survey. We look forward to the pleasure of being at your service again soon. Kind regards, Management Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักติดชายหาดที่สวยงาม ทะเลตราดต้องไปช่วงฤดูหนาว น้ำใส ทรายสะอาด เล่นน้ำทะเลที่ชายหาดของรีสอร์ทได้เลย มีร้านอาหาร มีบาร์ริมหาด บรรยากาศดี แนะนำ
Stayed 1 night in Dec 2018
Response from Khomphon on 2019/5/14
Dear Value guest, Greeting from Centara Chaan Talay Resort and Villas, Trat Thank you very much for taking your time to fill in our On-Line guest survey. I have noted the great feedback and comments about our hotel services. Once again, thank you very much for filling in our Guest survey. We look forward to the pleasure of being at your service again soon. Kind regards, Management Team

10/10 Excellent

Gilcam, Gatineau Qc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel, mais situé à 100km de trat ce que nous ne savions pas
Stayed 1 night in Apr 2019
Response from Frank on 2019/6/4
Dear Value guest, Greeting from Centara Chaan Talay Resort and Villas, Trat Thank you very much for taking your time to fill in our On-Line guest survey. I have noted the great feedback and comments about our hotel services. Once again, thank you very much for filling in our Guest survey. We look forward to the pleasure of being at your service again soon. Kind regards, Management Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Einfach super alle nett hoeflich.die anlage ist zwar in jahre gekommen aber wir ja auch..tolles buffet sehr nette mitarbeiter gutes essen netter grillabend...klasse und danke
Stayed 10 nights in Feb 2019

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava valinta Thaimaan automatkallamme.
Todella rauhallinen ja siisti hotellikokonaisuus meren rannalla. Todella hyvät loistavat ilmastointilaitteet olo- ja makuuhuoneessa. Huoneet ja terassi isot. Ravintolan aamupala erittäin monipuolinen ja menu-lista monipuolinen. Hotelli ”yksin” meren rannalla, ei kauppoja tai mitään muutakaan lähellä. Loistava valinta automatkallemme. Loistava WiFi-verkko.
Stayed 2 nights in Nov 2018
Response from The Management on 2018/11/19
Many thanks for staying with us. We appreciate your excellent feedback and wish we have the opportunity to welcome you back some day in the future!

10/10 Excellent

Pranee, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Privat Beach hotel. Stille og fredelig
Veldig bra. Har bodd her flere ganger og fortsatt fornøyd. Bra privat Beach , stille men ikke kjedelig.
Stayed 3 nights in Oct 2018
Response from The Management on 2018/10/31
Many thanks for staying with us again. We appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Irinlada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักเงียบสงบ บรรยากาศดีมาก ชอบบริการสปาที่สุดค่ะ นวดดีมาก ติดใจ อยากไปอีก ^^
Stayed 2 nights in Oct 2018
Response from The Management on 2018/10/29
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักสบาย สงบ บรรยากาศดี
ที่พักสบาย สงบ บรรยากาศดี สิ่งอำนวยความสะดวกพร้อม อาหารรสชาดกลางๆ
Stayed 1 night in May 2018
Response from The Management on 2018/6/4
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

vipavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักที่ประทับใจของครอบครัวเรา
ที่พักสงบ ชายหาดนำ้ใสสะอาดชอบเรือแคนนูมีบริการ ห้องพักกว้างขวาง อาหารของโรงแรมอร่อยมี่หลากหลาย
Response from The Management on 2018/4/23
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier kann man Ruhe und Erholung tanken
Eine Oase der Ruhe - tolle Lage direkt am kilometerlangen wunderschönen Sandstrand. Freundliches Personal, sehr aufmerksames Personal im Restaurant, grosszügige Suite mit separatem Schlaf- und Wohnzimmer, Balkon oder Terrasse, Aussendusche. Freundlicher Empfang. Man ist auf das hoteleigene Restaurant angewiesen, da es in unmittelbarer Nähe kein anderes Hotel/Resort oder Restaurant hat. Grosses und sehr leckeres Frühstücksbuffet mit warmen Thai-Speisen und einer grossen Auswahl an Internationalen Speisen. Das Hotel wird mit 4* angegeben, wir denken jedoch, dass die eine oder andere Renovationsarbeit anstehen würde, vorallem im Badezimmer und so denken wir eher an 3* (3 1/2*) Ein tierfreundliches Hotel, dass Hunde ohne Aufpreis akzeptiert.
Response from The Management on 2018/3/23
Thanks for staying with us. We appreciate your feedback!