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Reviews of Kinosaki Onsen Kawaguchiya Honkan

3.5 out of 5
Kinosaki Onsen Kawaguchiya Honkan
274 Kinosaki-cho Yushima, Toyooka, Hyogo-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 78 reviews" "
Rating 8 - Good. 19 out of 78 reviews" "
Rating 6 - Okay. 6 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous in every respect. Loved this town and the facility. one of the highlights of our trip.
Stayed 1 night in Apr 2024

10/10 Excellent

Nakarin

Liked: Cleanliness, staff & service, property conditions & facilities
staff try their best to speak english to foreigners with fully service-mind. Suggest to visit for 2nights if you are onsen lover

10/10 Excellent

Corrie OConnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in kinosaki onsen. Free pass to all 7 public baths. Super traditional and quite a blast from the past. Everything is very old school and charming, with the exception of the toilet (brand new as Japan does).
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 1 night in Jan 2020

10/10 Excellent

Kai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, traditonal ryokan in the heart of it all
Great ryokan in the heart of Kinosakionsen. We stayed in a standard room with no breakfast or dinner. The ryokan has a private onsen, a female public bath, and a male public bath. The male bath is small but nice. You get a pass to go to all the onsens in town for free, and your own pair of yukata, geta, jacket, and a second jacket for cold weather. The service is excellent, though speaking a little japanese will go a long way. Before 430pm there is fluent English speaking staff, but at night there is nobody that speaks English. The rooms are clean, traditional, and quiet. Very fun to spend time on tatami mats and sleep on the floor in futons. At night, you fall asleep to the click-clop of geta on old streets and the laughter of friends and family warm from the onsen. It is really a step back in time, and every minute was a joy.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Good location but property is a bit old. Public bath within the property is small.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to enjoy the onsens!
We stayed for 2 nights in early December. The ryokan gave us warm yakatas and everything we needed to walk around the town comfortably at this time of year to visit the onsens (big umbrellas, handbags for towels). The crab feast was quite an experience as we grilled crab over hot coals and made soup. Maybe worth the money if you're a big fan of crab. Breakfast was amazing, many small delicious dishes that changed each day. We were welcomed in English (much appreciated) and other staff were friendly and adept at patiently explaining Japanese customs to newbies. The ryokan is very close to everything - less than 10 minutes walk to the train station, right on the river and a short walk to restaurants, onsens and the ropeway. Self-serve laundry a great bonus. Totally enjoyed our stay!
View of the river outside the ryokan
front lobby
Stayed 2 nights in Dec 2019

8/10 Good

Roy, Richmond, BC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Ideal for visiiting onsens. Breakfast lacking in variety.
Stayed 1 night in Nov 2019

8/10 Good

Rob, Wailuku

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very central to Kinosaki, and a great starting point for exploring restaurants and shopping. Also within walking distance of most Onsens.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quite good located almost at the center of this small city and can walk from JR station. The staff and service is great. Only weakness is no soap and shampoo provided in the room
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The traditional style was alot of fun plus a free yukata to walk around in and the wooden sandkes just made the experience so much better
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was central in the town and we were lucky enough to have a room facing the waterway. 3 of us shared the room which had its own facilities. We slept in the traditional Japanese manner. Do not think there are any western style beds available.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Susie, BKK, TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from staff. Very nice hotel. Center of Kinosakionsen town, Very convenience.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

christine, Melbourne

one staff was very friendly and helpful one was
very central and easy to get to onsens and station on foot. beautiful village
Stayed 2 nights in Jun 2018

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
It's a bit old but clean and properly setup. The location is best, right in the center and hosts are very welcoming and helpful. Like all other places in the town they provided us with nice Yakutas and explained us how to wear it. Also they gave us the pass to all the public baths in the town. They have their own public bath as well but we didn't try that one out. In general I found Kinosaki to be expensive in terms of accommodation and this is mostly the only Ryokan that was fitting my budget so in that sense I found it an amazing value. Will recommend without a doubt.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got an upgrade to room with private toilet and shower. Room was large and clean, bed was comfortable.
Stayed 1 night in Jan 2018

10/10 Excellent

unchanok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!!
As soon as we got off from the train, there’s a lady asking if we had accommodation booked for the night. We just had to tell her the hotel name, then they would let us get on the free bus and dropped us off at the hotel front. The reception was waiting for all the guests at the lobby. After checkin, she gave us the map of the town, so we know where each onsen are located. You can also do a stamp collection where you can buy stamp collection map at the hotel reception. It’s only 50 yen. You get a price if collected 5 or more stamps. They also prepared a nice Yukata for us. We went there during winter season where snow start to fall. They prepared 3 layers of Yukata for us, so even you where it and walk outside, it’s not cold at all. I think this was very good, compared to some people I saw, there hotel only gave them 1 layer of thin Yukata. Though, it seems a bit odd that there was a curfew for a hotel, 11:30pm.
Stayed 1 night in Dec 2017

10/10 Excellent

Peter, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ryokan in a great location
The ryokan has been in the family for generations and the staff we dealt with were wonderful. We got upgraded to a room that overlooked the main canal and street. The ryokan is close to the train station but also very central and the onsens are all close by. We sampled five of the public onsens and also the onsen in the ryokan. All were wonderful and the restaurants that we tried close by were also great. The hotel staff recommended a sushi restaurant with a renowned chef that was relatively inexpensive. A great meal. A great stay in Kinosakionsen.
Stayed 2 nights in Sep 2017

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience in Kinosaki
The ryokan was run by very helpful and friendly staff who ensured we would enjoy of the local baths. The place was well-maintained and our room was spacious (10 tatami).

10/10 Excellent

HYUNAE

Stayed 1 night in Nov 2023

6/10 Okay

Hiroaki

Traveled with family and small children
門限があるのがよくわからない。 ま
Stayed 1 night in Aug 2023

10/10 Excellent

ヒロヤス

Liked: Cleanliness, staff & service, property conditions & facilities
楽しかった
Stayed 1 night in May 2023

10/10 Excellent

Chuen Shun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
十分滿意，員工十分友善，有禮，親切，下次會再來這間優質酒店
Stayed 3 nights in May 2023

10/10 Excellent

Praphaphan, Bangkok

Liked: Staff & service, amenities, property conditions & facilities
ห้องพักดีเกินคาดมากๆ ถ้าเทียบกับราครที่ถูกมาก ห้องพักสะอาด ไม่มีกลิ่นบุหรี่ มีห้องสุขาในห้องพัก อยู่ในทำเลที่ดีมากๆ
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族旅行
神戸に所用ありで一泊足を伸ばしました。素泊まりで予約していて、忙しく朝食の手配を忘れていた所宿から朝食の有無確認の電話をご丁寧にいただき助かりました。チェックイン、部屋案内等とても感じが良く建物、部屋、風呂共に綺麗に清掃されていました。低価格の為朝食も期待していませんでしたが品が良く手の込んだ和食で満足でした。ただ一つ、荷物を送る為段ボールが頂けないか尋ねた所、すぐ捨てるのでありません。鞄で送ったらどうですか？と冷たくあしらわれました。物は言いようでやんわり断って頂ければ満点でしたのに1人の従業員の方の為に残念です。他の方はとても親切でした。地域の宿全てなのかは分かりませんが湯巡り券が無理で付いて城崎はとても良いです。お湯はどのお湯も同じで循環濾過掛け流し？の様です。特徴はありません。飲む専用のお湯もあるので飲んだら少し塩味を感じました。風情がある温泉街です。
Stayed 1 night in Sep 2020

2/10 Terrible

かずみ

Traveled with family
Disliked: Staff & service, amenities
素泊まりで利用。 まず、受付の女性が駄目だな。 到着早々に説明があるが、食事なし利用者は泊まるべからず感ありいり。 宿から一週間前に電話での確認と説明があったが、初めて聞くことばかり述べる。 二時間後は、早く出発する客ですかと、話しかけてくる。不快きわまりない。 まだあるが、他に下記連ねる。
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いいお宿です
温泉街のど真中で便利。和室のお部屋も清潔で過不足なし。宿のスタッフも親切。コロナ対策で朝食を部屋食にしてくれました。
Stayed 1 night in Jul 2020

10/10 Excellent

TAISHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めての城崎温泉いい温泉でした、泉質透明で少し塩ぽい湯舟も深くいい所でした、電車旅で新幹線乗り継ぎで安価で行って来ました
Stayed 1 night in Jul 2020

10/10 Excellent

水の旅人

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地良し、部屋は清潔、お風呂良し、気持ちよく眠ることができました。 有難うございます。
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
部屋は清潔でいうことはない。浴場が狭すぎるのが難点で3名がせいぜいだろうと思う。
Stayed 1 night in Apr 2020

10/10 Excellent

TADASHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切な対応に感謝です
新型コロナの影響で貸切状態でしたが、とても親切にご対応いただきました。次回も是非利用したいと思いました。
Stayed 1 night in Apr 2020

10/10 Excellent

nakae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもよかったです！
とてもよかったです！また機会があれば宿泊させていただきます！
Stayed 1 night in Mar 2020

8/10 Good

okamoto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
城崎温泉が好きになりました
古さは感じるものの清潔に管理してあり、とても快適でした。外湯巡りも楽しいし、内湯もとても良い雰囲気でした。 また訪問したいです。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
房間很大很復古，只是可能靠山邊或是旅館有些年代關係，房間有一些小蟲子問題，，其餘之外都很不錯，員工很親切，地點也是非常好，和同區的飯店價位比較，cp值非常好! 訂房還付外湯溫泉pass 券!!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Shihyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出張で利用しました。 一泊ですが近くの温泉も利用し満足しています。
Stayed 1 night in Dec 2019

10/10 Excellent

Blackbear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物は年数が経っていますが、駅からも近く、外湯巡りするにはちょうど良い場所にあると思います。フロントの美女お2人、早朝の男性の従業員さん台湾出身の従業員さん共に親切にしていただきました。 エレベーターがないので3階の部屋に上がるのは78歳の義父には少し大変でしたが、大満足でした。 あと、Wi-Fiが少し繋がりにくい部屋でした。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
フロントの方の対応がよかったです
Stayed 1 night in Nov 2019

6/10 Okay

YASUO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡素だが典雅な宿
駅から徒歩5分、街の真ん中を流れる大たに川沿いにある宿。駅から近く、街の真ん中にあり至便。規模は大きくはないが立派な旅館。女将さん、ご主人、中居さん、賄いのご婦人など皆さんキチンとされていて大変気持ちが良い。外湯巡り、文学史跡、夜の街の情緒など古き良き温泉街の情緒が満喫出来る。カランコロンと下駄を鳴らしての街歩きは、懐かしい昭和の夢幻の世界に戻った気分でした。
Stayed 1 night in Sep 2019