Our online booking was overlooked.
After a 4 hour drive, we were very disappointed to be downgraded on arrival from an executive family room to a standard room.
The lodge manager gave us excuses and blame instead of taking accountability for their mistake!
We were charged for the executive room price on arrival.
The Air Con unit was disgusting!
Filters hadn't been cleaned for at least 12 months!
The inside of the AC unit was completely blackened and mouldy.
It obviously hadn't been serviced for over 12 months, so despite the hot weather, we didn't use it at all due to health risk.
The walls in our room were filthy!
We lodged a complaint the next morning and were given another standard family room with a clean Air Con unit but offered no discount!
The property and rooms are very dated and basic.
No stove or oven in the room, portable electric element for cooking.
Located very close to The Strand Waterfront, and Supermarket.
This was our first time visiting Townsville!
We don't recommend staying here and we definitely won't be staying again!
Nikki-jay
於 2025 年 4 月住了 2 晚
6/10 一般般
Kylie Maree
2025 年 3 月 31 日
喜歡:整潔度和員工素質
Location is the key reason to stay at this property. It had all necessities and functional.
Kylie Maree
於 2025 年 3 月住了 4 晚
10/10 有夠讚
carmi
情侶出遊
2025 年 3 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice motel. very big room with older furniture but all working fine. comfy bed and good AC.
plates and glasses , microwave toaster and we could do a little cooking inside. good fridge.
near the ferry and supermarket - walking distance.
simple, no frills but good stay.
carmi
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Fiona
2025 年 3 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great value for money. Nice pool. Dogs loved it.
Fiona
於 2025 年 3 月住了 1 晚
2/10 很糟糕
Gabrielle
2025 年 3 月 6 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Gabrielle
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Raymond
2025 年 1 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
I made Llanelli booking I arrived late I informed them of my circumstances and the were helpful
Raymond
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Wendy
寵物同遊, 家庭旅遊
2025 年 1 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Able to upgrade- nice pool but difficult parking
Wendy
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Amal Tulus
2025 年 1 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amal Tulus
於 2025 年 1 月住了 1 晚
10/10 有夠讚
targa
2025 年 1 月 4 日
targa
於 2025 年 1 月住了 1 晚
8/10 不錯哦
真實旅客
家庭旅遊
2024 年 12 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location
Virtually on The Strand, just past the amazing Bayan trees. Spacious room, good shower, with extra touches : crockery and cutlery, and a microwave oven.
Our room was up some steep stairs, but there are other, less precipitous rooms too.
真實旅客
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Ruth
家庭旅遊
2024 年 12 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very pet friendly, rated by the dogs. Good sized rooms for family. Clean. Easy to locate.
Ruth
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Elaine
情侶出遊
2024 年 12 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great heritage hotel. Very close to the ferry terminal and an easy walk to the esplanade (lots of cafes/restaurants). Reception was friendly and helpful! Would stay again!
Elaine
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Jodie
團體旅遊
2024 年 12 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was very convenient and close to where we needed to be
Jodie
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Allan
2024 年 11 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and comfortable for the price point.
Allan
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Donan
情侶出遊
2024 年 11 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent and friendly service at the front desk. The room was spacious, clean and quiet
Donan
於 2024 年 11 月住了 1 晚
6/10 一般般
Scott
家庭旅遊
2024 年 11 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yongala Lodge Motel On The Strand
I had gone away with my family and enjoyed it. I'm just not too sure if someone other than myself had entered the room while I had gone out for the day. Other than that staff were very hospitable and friendly and were extremely happy to help when needed so I thank them and I'll love to return back. Also pet friendly my dog was extremely happy during her stay also.
Scott
於 2024 年 11 月住了 2 晚
10/10 有夠讚
wilhelmina
家庭旅遊
2024 年 11 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Loved it ,, also they were very helpful when needed Thank you
wilhelmina
於 2024 年 11 月住了 9 晚
6/10 一般般
Michael
2024 年 11 月 17 日
喜歡:整潔度和住宿環境和硬體
Michael
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Doris
2024 年 11 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
The property was in a convenient location. Provided accommodation for pets and staff ensured that we had everything necessary for a pleasant stay. Everything was clean and carefully maintained. Loved the pool and quiet especially for a central location.
Doris
於 2024 年 11 月住了 4 晚
6/10 一般般
真實旅客
2024 年 11 月 2 日
真實旅客
於 2024 年 10 月住了 2 晚
6/10 一般般
Nigel
2024 年 11 月 1 日
不喜歡:整潔度、員工素質和設施服務
Staff not very helpful
Nigel
於 2024 年 10 月住了 9 晚
6/10 一般般
Robert
情侶出遊
2024 年 10 月 24 日
喜歡:整潔度和員工素質
Staff were very friendly and helpful in every way.
Lovely room and appointments. If I were to be picky - a boutique venue might be expected to have quality tea and coffee. The little things do get noticed and compared by travellers.
An enjoyable break in a community conscious town.
-Robert
Robert
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Steven
商務旅客
2024 年 10 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a late check in and rang the after hours number and the staff was super helpful. They walked me through the process which was awesome.