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Mama Shelter Toulouse

4.0 star property
A vibrant atmosphere welcomes travelers to this Toulouse retreat where local flavors shine at two distinctive bars and the rooftop offers memorable city moments

Choose dates to view prices

Mama Shelter Toulouse is a convenient base near Place du Capitole. Relax on the rooftop terrace before shopping or exploring nearby sites like the Museum of the Augustins and Saint Etienne Cathedrale. Amenities include dry cleaning, luggage storage, and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
The current price is NT$3,477
NT$4,089 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for LARGE MAMA DOUBLE

Premium bedding, pillowtop beds, in-room safe, desk

LARGE MAMA DOUBLE

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MEDIUM MAMA DOUBLE

MEDIUM MAMA DOUBLE | Premium bedding, pillowtop beds, in-room safe, desk

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(19 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SMALL MAMA DOUBLE

SMALL MAMA DOUBLE | Premium bedding, pillowtop beds, in-room safe, desk

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(10 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for XXL MAMA TERRACE

XXL MAMA TERRACE | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA TERRACE

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for XXL MAMA FAMILY

XXL MAMA FAMILY | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA FAMILY

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

Premium bedding, pillowtop beds, in-room safe, desk

LARGE MAMA DOUBLE ACCESSIBLE

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for XXL MAMA

XXL MAMA | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for MEDIUM MAMA TWIN

MEDIUM MAMA TWIN | Premium bedding, pillowtop beds, in-room safe, desk

MEDIUM MAMA TWIN

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Hotel Les Capitouls Toulouse Centre - Handwritten Collection

Toulouse City-Centre
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
9.0 out of 10, Wonderful, 98 reviews
The price is NT$3,971
NT$4,632 total
includes taxes & fees
Apr 5 - Apr 6
Hotel Les Capitouls Toulouse Centre - Handwritten Collection
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About the neighborhood

Located in Toulouse City-Centre, a neighborhood in Toulouse, Mama Shelter Toulouse is in the entertainment district. Museum of the Augustins and Museum of Toulouse are cultural highlights, and some of the area's notable landmarks include Basilica of Saint-Sernin and Saint Etienne Cathedrale. Don't miss out on a visit to Jardin des Plantes. Visit our Toulouse travel guide
Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Capitole de Toulouse
    Capitole de Toulouse
    5 min walk - 0.4 km
  • Night view of the Place du Capitole and Hôtel de Ville de Toulouse
    Place du Capitole
    6 min walk - 0.6 km
  • Museum of the Augustins
    Museum of the Augustins
    6 min walk - 0.6 km
  • Basilica of Saint-Sernin
    Basilica of Saint-Sernin
    9 min walk - 0.8 km
  • Place Wilson
    2 min walk - 0.2 km

Getting around

  • Jean-Jaurès Metro Station
    2 min walk
  • Toulouse Matabiau Station
    11 min walk
  • Blagnac Airport (TLS)
    18 min drive

Restaurants

  • La Cantine du Bistroquet
    2 min walk
  • McDonald's
    2 min walk
  • Mama Restaurant Toulouse
    1 min walk
  • Big Fernand
    2 min walk
  • La Grand' Pizzeria
    1 min walk

About this property

Mama Shelter Toulouse

Upscale hotel near Place du Capitole
Located close to Museum of the Augustins and Saint Etienne Cathedrale, Mama Shelter Toulouse provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a banquet hall, and an elevator
  • 4 meeting rooms, luggage storage, and a 24-hour front desk
  • Secured bicycle storage, multilingual staff, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch TVs with cable channels
  • Wardrobes/closets, mini fridges, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
5 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Is Mama Shelter Toulouse pet-friendly?

Yes, this property allows pets (limit 5 total).

How much does it cost to stay at Mama Shelter Toulouse?

As of 2026/3/30, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on 2026/4/5 start from NT$3,477, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Mama Shelter Toulouse?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Mama Shelter Toulouse?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mama Shelter Toulouse located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Place du Capitole, Saint Etienne Cathedrale, and Museum of the Augustins. Basilica of Saint-Sernin and Church of the Jacobins are also within 15 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 6 minutes.

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Reviews

Mama Shelter Toulouse Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 368 out of 517 reviews
Rating 8 - Good. 96 out of 517 reviews
Rating 6 - Okay. 38 out of 517 reviews
Rating 4 - Poor. 10 out of 517 reviews
Rating 2 - Terrible. 5 out of 517 reviews

Reviews

Verified

6/10 Okay

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy until 5am, not only around the hotel, also in the rooms around ours. Staff was hit or miss, some of them very nice, helpful and kind, some of them very standoffish and rude.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Marlena

Liked: Cleanliness, amenities, property conditions & facilities
Tolles, modernes und buntes Hotel. Personal sehr freundlich. Essen im Restaurant sehr lecker. Sauberkeit könnte in manchen Ecken etwas gründlicher sein. Wände sehr dünn und daher insgesamt sehr hellhörig.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, amenities, property conditions & facilities
Les chambres incroyable le restauràt et le perssonnel tout parfait
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice but no coffee maker in the regular rooms is a bust
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Tout
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with excellent entertainment and vibrant energy from all staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yacine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Océane

Liked: Cleanliness, staff & service
Disliked: Room comfort
Grosses nuisances sonores la nuit à cause du bar en dessous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon emplacement Chambre sexy Personnel très sympa
Stayed 1 night in Oct 2025
Verified

8/10 Good

Luca

Liked: Cleanliness, staff & service, amenities
L'hotel non ha una lobby per le attese. Il personale è molto gentile. Le camere non hanno una scrivania e seduta comoda per poter lavorare ma sono spaziose e pulite
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gregory

Liked: Staff & service, amenities
Personnel et chambre aux standards Mama!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness
Great staff and great stqy
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le mama est une valeur sûre, c’est juste dommage de tomber dans une chambre dont les fenêtres ne s’ouvrent pas. Pas possible d’aérer et très mauvaise odeur dans la salle de bain. Mis à part ça, accueil au top!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien Personnel souriant accueillant Lieu propre
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement, super Hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Party hotel

A chain hotel with a theme and decor geared for younger guests. Rooftop bar, DJ music, and loud and party-like ambiance and music all the time. Great, if that’s your sensibility.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

trés sympa et animé mais du coup un peu bruyant

très sympa et trés animé mais du coup un peu bruyant. si vous avez besoin d'une chaise pour travailler : n'hésitez pas à demander ils vous l'apportent (il n'y en pas dans la chmabre)
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Stayed 9 nights in Sep 2025
Verified

8/10 Good

Pascal

Liked: Cleanliness, property conditions & facilities, room comfort

Petit Dej’ à fuir

3 nuits au Mama Shelter mais malgré que nous le payons cher le petit dej’ n’est pas du tout à la hauteur : le service est lié au petit dej’ avec un petit dej’ réduit à avoir des croissants ou pains au chocolat et quelques fruits de dispo… n’espérez rien d’autre, car il n’y aura rien d’autre ! Pas du tout à la hauteur des autres Mama Shelter
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort

Très bien

Très bon séjour; Très bien placé à côté de tous les centres d’intérêt et transports principaux. L’accueil au top comme toujours et le petit dej pas mal pour un végétarien. Les chambres ne sont pas hyper bien insonorisés entre chambres mais ça reste aceptable par rapport au reste.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great. Really liked the neighborhood and decor. The parking garage is a half block away. Big underground public garage. The staff was very helpful and friendly. Decor is cool. Just felt like a nice place to be.
Stayed 1 night in Jun 2025
Verified

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il s’agissait du week-end de l’Ascension, beaucoup de jeunes ont fait la fête jusqu’à 5h du matin et j’avoue que cela m’a réveillé et au petit déjeuner on m’a dit simplement c’est de leur âge ils ont raison,, il faut que jeunesse se passe pas de soucis
Stayed 1 night in May 2025
Verified

8/10 Good

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeur sûr

Eviter le 5 eme etage si vous voulez dormir tôt à cause du bruit sur le Rooftop au 6eme Petit déjeuner tres bien Literie au top Tres bien placé en ville. Personnel très sympa
Stayed 2 nights in May 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service
Une équipe très professionnelle, un lieu original et bien placé en centre ville. Manque une machine à café et une bouilloire à thé dans la chambre. Pas assez de produits de salle de bain. Le room service est à récupérer à l’accueil : dommage. Les repas du room service sont très bons.
Stayed 5 nights in Apr 2025