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Reviews of ibis budget Toulouse Centre Gare

2 out of 5
ibis budget Toulouse Centre Gare
27 Boulevard des Minimes, Toulouse

Reviews

7.8

Good

Rating 10 - Excellent. 169 out of 721 reviews" "
Rating 8 - Good. 352 out of 721 reviews" "
Rating 6 - Okay. 132 out of 721 reviews" "
Rating 4 - Poor. 40 out of 721 reviews" "
Rating 2 - Terrible. 28 out of 721 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Juan

Stayed 1 night in Nov 2023

4/10 Poor

marc

Traveled with partner
Disliked: Amenities, property conditions & facilities
Small room , cheap towels , no hand towels , no toiletries , no hair dryer , no closet , no shelves for storage , to far to downtown , disappointed for ibis hotel ,
Stayed 4 nights in Oct 2023

6/10 Okay

marc

Traveled with partner
Liked: Staff & service
The room is very small ,no shelving to store articles, no toiletries, no closet , cheap towels, disappointed for a IBIS hotel . Great grocery store just across the street , 20 minute walk to bus/train station .
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice clean room, not much else but a couple of comfy beds. Some other guests came in late and we're quite noisy but it's not something the hotel could control.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, close from airport and downtown. Free parking
Stayed 1 night in Jul 2023

6/10 Okay

Nutan

Traveled with family and small children
Disliked: Property conditions & facilities
The Tv should have some channel in English otherwise too boring
Stayed 1 night in Jul 2023

8/10 Good

lesley

Traveled with partner
Liked: Cleanliness, staff & service
Was budget but nice, good location if your travelling about on the train.
Stayed 5 nights in Jun 2023

8/10 Good

Evelyn

Liked: Cleanliness, staff & service
Location ten minutes walk to bus/train station. Breakfast just right for the value. Room outdated but clean and comfy bed. Bath good water pressure.
Stayed 1 night in Apr 2023

6/10 Okay

Sari-Anna

Stayed 1 night in Jan 2023

2/10 Terrible

Ryan

Stayed 2 nights in Dec 2022

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Good value fir money
Stayed 1 night in Oct 2022

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy budget hotel.
Very nice, handy for the station, bus stop just outside to go into town. Need to cross the canal if coming out of town but not a problem. Toulouse was lovely. Lots to see and do. Would def return.
Stayed 3 nights in Aug 2022

2/10 Terrible

Bethany

Review
The staff were very helpful however, when I arrived, they advised the electronic system was not working and I would not have a key code to access my room and would have to be taken up by staff. This continued throughout my whole visit, every time I left my room and wanted to be let back in,reception staff would have to go with me and let me in. There was no way to prove which room was yours and reception staff just took your word for this and this left me feeling I, and my belongings, were very unsafe. The air condition would only come on for 30 seconds around every 15 minutes so I was quite warm and this made it hard to sleep. Walls very thin so could hear everything in the corridor which made it hard to sleep especially as staff were bringing up people quite often. Not a great stay - didn’t sleep well and didn’t feel very safe.
Stayed 2 nights in Jul 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what it says on the tin
Did the job required
Stayed 3 nights in Jul 2022

10/10 Excellent

Mike

Stayed 2 nights in May 2022

6/10 Okay

Chris, London

Liked: Cleanliness
Disliked: Property conditions & facilities
Extremely basic. Noisy with construction. Few amenities
Stayed 2 nights in Mar 2022

8/10 Good

Jose

Stayed 1 night in Nov 2021

10/10 Excellent

Lize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy fir the station.
I was able to take my bicycle to my room. Alternatively they have a bike parking area on the first floor. V convenient for the station. But no WiFi if you need it.
Stayed 1 night in Sep 2021

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good price for value. Location is suboptimal but makes sense given the price. Hotel is clean and rooms provide all needed amenities.
Stayed 1 night in Aug 2021

4/10 Poor

Antoine

Business traveler
Disliked: Property conditions & facilities, room comfort
Below average Ibis budget
Difficult to access off a busy road, parking via a small locked barrier within a private residence car park. Room echoey, large gap under the door, corridor echoey. Average condition and not overlly clean. All noises from adjoining rooms can be heard, sleeping may be difficult! I will not return to this hotel.
Stayed 1 night in May 2021

8/10 Good

Sinan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Gaëlle on 2021/3/16
Cher Client, Nous vous remercions pour votre note A bientôt dans notre hôtel, Cordialement,

8/10 Good

Verified traveler

Stayed 1 night in Nov 2020
Response from Gaëlle on 2020/11/30
bonjour, merci pour votre note A bientôt Cordialement

6/10 Okay

colin

Liked: Staff & service
basic budget hotel but parking is provided
This is definitely a budget hotel. It’s in a good location, walkable to city and with parking. However the hotel is tired and looks in need of an update. The bathroom was not very clean and only 1towel provided per person. Covid policy was followed well. We wouldn’t stay at this hotel again.
Stayed 1 night in Sep 2020
Response from monica on 2020/9/16
Thank you for taking the time to provide feedback following your stay at ibis budget Toulouse Center Gare. The ibis budget hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very important to us. We look forward to welcoming you back to one of our establishments soon. cordially front desk

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple. Hot water, comfy bed, warm. Bargain in Toulouse . Don't take a taxi from the airport . 35euros for a 10 minute drive .Feel very ripped off and taken for a ride literally .Maybe because I'm an elderly woman travelling solo.
Stayed 1 night in Mar 2020
Response from Gaëlle on 2020/3/25
Dear Guest, Thank you best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
If you want a cheap hotel that's a decent location (10 min walk), with a clean bathroom and comfortable bed than this fits the bill. It's not a luxury hotel but the price isn't either. Would stay here again.
Stayed 2 nights in Feb 2020
Response from Gaëlle on 2020/3/6
Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Gaëlle on 2020/3/2
Cher Client, Merci pour votre note A bientôt, Cordialement,

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from Gaëlle on 2019/11/21
Cher Client, Merci pour votre note Au plaisir de vous recevoir lors d'un prochain séjour, Cordialement,

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Gaëlle on 2019/11/21
Cher Client, Merci pour votre note A bientôt dans notre hôtel, Cordialement,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to city center, calm and quiet, clean. Good breakfast
Stayed 2 nights in Oct 2019
Response from Gaëlle on 2019/10/31
Dear We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019
Response from Gaëlle on 2019/10/30
Cher Client, Merci pour votre commentaire A bientôt dans notre hôtel, Cordialement,

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019
Response from FAURE on 2019/10/24
Merci d'avoir séjourné dans notre établissement.

6/10 Okay

Verified traveler

Cheap looking and sound proofing was awful staff like the building not great
Stayed 2 nights in Oct 2019
Response from Gaëlle on 2019/10/18
Dear Guest, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Gaëlle on 2019/8/14
Cher Client, Merci pour votre note A bientôt dans notre hôtel, Cordialement,

2/10 Terrible

Yifang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Bad smell. Small shower room. Our flight was at 6. We asked the hotel to arrange a taxi for us and asked for a bigger car since we had 4 people with 3 big baggage’s and few small baggage. We were told the fare is 20 when Uber is about 6. It’s more expensive, but we would pay for a bigger car for 20. The taxi was 10 mins late. It’s a small car. We ended up putting two baggage’s in the trunk and the remaining on our legs. Won’t recommend this hotel at all. The only hotel we wouldn’t recommend in France.
Stayed 1 night in Jul 2019
Response from Gaëlle on 2019/7/18
Dear Guest, Know that for the uber and taxi is not we who give the rates (we are a hotel) we could have you change rooms. Best regards,

4/10 Poor

Andrew, NY NY

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff not very responsive to a rrported situation. Separately, multiple ants in room.
Stayed 2 nights in Jun 2019
Response from Gaëlle on 2019/7/9
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, La Direction

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to walk to center of town. easy parking in front of hotel. nice and helpful staff. air con in rooms very good for hot weather.
Stayed 1 night in Jul 2019
Response from Gaëlle on 2019/7/4
Dear, Thank you see you soon Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from gaelle on 2019/3/3
Bonjour, Merci pour votre avis. Cordialement

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Feb 2019
Response from gaelle on 2019/3/3
Bonjour, Merci pour votre avis. Cordialement

8/10 Good

Verified traveler

Liked: Staff & service
Basic, no frills hotel
Hôtel quite far from the main train station, around 12 minutes walk. It is 25 minutes walk to the ville. The hotel room was okay, very basic, no frills. Found some strands of hair on my bed on my first day. Room does not come with hair dryer, so had to go out in cold weather with semi-wet hair. Room also doesn’t have kettle, to boil hot water.
Stayed 2 nights in Jan 2019
Response from GAELLE on 2019/2/28
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to evrything
the hotel is very close to the bus station train station and city centre. Room is clean bu typical budget direct hotel which is basic
Stayed 3 nights in Nov 2018

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Room comfort
Recommend if you are OK with a very hard mattress
Everything was good value, clean, basic only10mins walk from the station and would have used again except for the beds were very very hard, after 1st night my back was in agony we had paid upfront for 3nights, night 2+3 I spent in the top bunk as I swapped with my 6yr old as the bunk mattress was much softer
Stayed 3 nights in Oct 2018

8/10 Good

David, Gloucester, UK

Liked: Cleanliness, staff & service
Short break in Toulouse
Fully met my requirements for a short weekend break in Toulouse
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
i will never stay in an ibis hotel again...it may be fine for backbackers but not torists
Stayed 1 night in Aug 2018

10/10 Excellent

Jesse, Minneapolis

Liked: Staff & service, property conditions & facilities, room comfort
Budget is extremely conveniently located. Just blocks from the train/bus station, and a short walk to the tourist and city centers. Our room had the bare necessities...extra bedding but no frills (no fridge, no water heater, very little counter space). For the price, it was a good choice, as we had minimal needs.I was surprised that there are no keys to the room, only codes! So, don’t forget your code!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near train and bus stations. Appropriate price for the room
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Budget Hotel near the town centre
Budget hotel with spartan rooms but the rooms are functional for you to rest. There is no fridge/ kettle etc. The showers are strong with loads of hot water. Best to avoid the breakfast in my opinion. The 6 EUR for all your can eat buffet may appeal to some, but there is only croissants, coffee, bread, yogurt, mixed fruit (which maybe from a can), butter and cream cheese. The surrounding area is pretty grimey location with people constantly asking for money. However given its proximity to Toulouse town center it's certainly worth considering. The car park is free, but there is no guarantee you will get a space as they are for all the public to use. It's best to get there before 12pm (when guests check out) to see if you can score a spot.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced room with easy access to city ce
Reasonably priced and within 15 mins walk to the Capitole and Basilica. Clean and comfortable room, fresh towels given every day. Probably could keep one more dustbin, provide free complimentary water bottle. Shower gel bottle in bathroom was almost empty. Also should provide guest with clear public transport information on how to get to hotel from airport without spending a fortune on taxis.